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Crowne Plaza Wilmington North

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Crowne Plaza Wilmington North
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195 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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New Jersey
Reviewed 3 days ago NEW

The room we had was with a king sized bed, and it was roomy and clean. The bathroom was nice, clean and big. It was more up to date than a lot of hotels. The bed and pillows were comfortable. The lady at the front desk was nice - when I finally got to her. It took forever to check...

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Helpful?
Thank Pickle8182
Reviewed 2 weeks ago via mobile

Friendly and accommodating staff. Clean spacious King Room. Bed was comfortable. Flat screen TV standard hotel size, with good channel selections. Desk is a nice work area. Shower has good water pressure and plenty of room. Toilet is uncomfortable and low to the ground. Vanity area is nice. Dinner is good but pricy and so is the breakfast buffet. I...

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Thank Chuck M
Reviewed 2 weeks ago via mobile

I read some negative reviews about this hotel but really, it was nice. If you are expecting a Ritz Carlton then you would be wrong. The bed was comfortable and clean, the room for a business trip did what it was designed for. When I come back to Wilmington I will definitely stay here not because it is 10 minutes...

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Helpful?
Thank Mark N
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear Mark N, Hello from IHG! Thank you for choosing Crowne Plaza Wilmington North, DE. I am grateful for your kind words. It is pleasing to learn that you found our staff to be accommodating. I also appreciate you sharing your thoughts on the cleanliness and comfort of your room. We hope to have the honor of hosting you again...

Richardson, Texas
Reviewed 4 weeks ago

This hotel is in need of some major love and care. The carpet in the halls is threadbare with strings all over. You can see the concrete. Staff is very friendly. Walls very thin, We had the distinct pleasure to be next door to newlyweds need I say more. it was 2:30 before there was peace and quiet! the commode...

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Helpful?
Thank 1358rebecca
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Hello 1358rebecca! Thank you for your feedback regarding your stay at Crowne Plaza Wilmington North. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I appreciate your nice comment about the our staff and breakfast. However, we’re sorry we fell below your expectation regarding the carpet condition and sound proofing. We will look...

Bolingbrook, United States
Reviewed 9 February 2017

Property was clean, well lit and accessible to highways and the business I was working with. Struggled with having internet accessible but that was out of the way in a few hours and good through the 2 days stay.

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Thank Tom C
Lexington, Massachusetts
Reviewed 2 February 2017 via mobile

Very nice... loved it from the second I walked in seeing a very welcoming young Lady at the Desk who assigned me a very spacious King room! You can probably put another king bed in this room it is so huge! Clean comfortable... Worth the stay and many more to come

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Thank 598oliverm
Denver, Pennsylvania
Reviewed 10 January 2017 via mobile

I've stayed at this hotel hundreds of nights over the course of the last two years and have watched the restaurant and room service take a dive. The only thing good about the place is the Tuesday-Saturday evening bartender Dave. Wait staff sits behind bar liquor display and plays on their phones all shift neglecting their guests. The food use...

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Helpful?
Thank whitechedda2015
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear whitechedda2015, Thank you so much for your review of our hotel. Please accept our sincerest apology that our restaurant fell short with the service and the food quality we serve. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide. We have sent you a private message in...

York, Pennsylvania
Reviewed 13 December 2016

I have stayed here on two occasions during the PhillySwing dance weekend in Sept/Oct. Both visits were nice. The rooms were comfy and clean. The restaurant food is good. The location is excellent and near I-95.

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Thank dzolin8
Perrysburg, Ohio
Reviewed 21 November 2016 via mobile

The only reason I will be staying at this hotel again is due to the closeness to work and the staff. The hotel is needs some work in the rooms but everyone was very helpful and I was able to work at my desk without interruption from other guests. The room service is so so. But definitely am pleased it's...

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Helpful?
Thank Debbie L
IHGService, Guest Relations Manager at Crowne Plaza Wilmington North, responded to this review

Dear Debbie L, Thank you for staying with us during your business trip and for writing us a review. I am glad to read that you have regarded our hotel convenient to your work and staff very helpful. On the other hand, it is to my regret that you found the rooms needs special attention and room service fell below...

Reviewed 1 November 2016 via mobile

Not many hotels to chose from in Claymont. Only this and a motel. Excellent group rate and accommodations. Close to freeway. Highly recommend. Restayurant on site. Security gate and lighted parking. Sadly doesn't allow 4 lb pets.

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Thank Deb B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Boasting spacious rooms with deluxe bedding and free Wi-Fi, plus full-service amenities including a restaurant and lounge, the Crowne Plaza Wilmington North provides guests with the complete package. ... more   less 

Additional Information about Crowne Plaza Wilmington North

Address: 630 Naamans Rd, Claymont, DE 19703 (Formerly Holiday Inn Select Wilmington - Brandywine)
Region: United States > Delaware > Claymont
Price Range: RM531 - RM784 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Wilmington North 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Holiday Inn Claymont
Claymont Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Wilmington North staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Crowne Plaza Wilmington North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner room?”
 of 5 bubbles 1358rebecca, 27 Feb 2017 | Read review
“I was 6th floor, okay but site was quiet.”
 of 5 bubbles tomcL1591JT, 8 Feb 2017 | Read review
“You may want a room on the back of the building, opposite to the highway.”
 of 5 bubbles dzolin8, 13 Dec 2016 | Read review
“I am not sure there is such a thing as a good room.”
 of 5 bubbles ShannaM976, 29 Aug 2016 | Read review
“ask for a room not near elevator.”
 of 5 bubbles isaacg89, 29 Jun 2016 | Read review
5 of 5