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We visited the Crown Plaza to attend a cousin's birthday party. The hotel was readily accessible from the highway. The front desk staff was friendly. However the room did not smell fresh. I don't think I ever saw a toilet so low to the floor....More
Response from tzezu871, General Manager at Crowne Plaza Wilmington NorthResponded 11 October 2016
Dear Crowne Plaza Guest,
I would like to apologize that your stay at the hotel was mediocre. I understand the concerns about the room and bath area. I will be sure to review the cleanliness and condition of the bathroom with the housekeeping and maintenance...More
My boyfriend and I have stayed at this location on several occasions while in town for the NASCAR race. Unfortunately, this time was very disappointing. The carpet was full of stains, one of the towels had some type of brown stain on it and the...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Wilmington NorthResponded 18 October 2016
Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More
We stay at this hotel every year for a skating competition. It is always well maintained, and staffed by lovely people. It is conveniently located to shops, restaurants and easy on/off the highway. I recommend it with confidence.
I'm a 32 year priority club member at the spire level.
Walking in the lobby it looked modern.
The restaurant and bar area was also very modern. It is convenient to I 95.
The rooms and the rest of the hotel is a bit run...More
Response from tzezu871, General Manager at Crowne Plaza Wilmington NorthResponded 30 September 2016
Dear Crowne Plaza Guest
I would like to thank you for being a long time rewards member. Also, I would like to apologize that the hotel did not meet your expectations. We do review all feedback and will focus on the areas closely so that...More
We visit the area often and have stayed @ the Crowne Plaza often. We stayed to meet the IHG promo accelerate and go to Longwood Gardens. The rooms are good size compared to other hotels. Breakfast was horrible. Hotel needs total renovation.
US$116 - US$155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Select Wilmington - Brandywine Hotel Claymont ,