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Marbella Hotel, Convention & Spa

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Marbella Hotel, Convention & Spa
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208 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Bekasi, Indonesia
Reviewed 1 week ago

Yesterday, I have stay at the hotel for one night with family. Hotel & service need to improved, already looks as old hotel. Room not so clean, The door not easy to opened, Towel & toothbrush not available. I have to call room service about it. Anyway, breakfast menu not so bad. there's variant menu serve. eventhough the taste not...

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Helpful?
Thank dwi C
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear dwi C, Thank you for your recent review and your honest comments about our Hotel and its facilities and services. We apologize to you and your family if we could not entirely satisfy you during your last visit. You are right, that our rooms need to have some refurbishment and upgrading. Thank you for highlighting to us, that the...

Jakarta
Reviewed 1 week ago

Excellent service and truswtorthy staff good outdoor experience, recommended for family trip, good discount package, worth of staying My family loves it, great for kids, experience, suitable for older people

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Helpful?
Thank djiesuhardi
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear djiesuhardi, Thank you for your kind review and the great comments about our staff which is really appreciated. We are glad to hear that you and your family enjoyed the stay with us and we look forward providing many more memorable experiences for you and your family on your return trips to Marbella Hotel, Convention & Spa, Anyer.

jakarta
Reviewed 2 weeks ago

poor furniture and cleanliness I have the deluxe room next to swiming pool but the room condition is far from decent... air cons are also need to upgrade or at least clean up please the outside evironment is also damp and dark

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Helpful?
Thank okid712
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear okid712, Thank you very much for your feedback on your recent stay with us. I apologize for the inconveniences you experienced in your room. You are absolutely right, that our rooms need a renovation and I am pleased to inform you that we have started with the room renovation and several of them are already ready. Please ask for...

Jakarta, Indonesia
Reviewed 29 October 2016 via mobile

Very old hotel and not very well maintained. The room i got was master with 3bedrooms in sadewa tower and only 2bathrooms. There's mini kitchen but very useless! There's no kitchen's tools at all. The AC in 2bedrooms were the worst! So the room felt so bad air. The bedsheets and covers were still look dirty even though i'd already...

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Helpful?
Thank sabina812
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Sabina812, Thank you for your recent review and your comments about your room, our facilities and services. First of all I would like to apologize to you that we could not satisfy you and your family during your last stay with us. Indeed you are right, that our rooms need improvement and I am glad to inform you that...

Serang, Indonesia
Reviewed 26 October 2016

Marbella Anyer is Nice place to stay at Anyer. I,m having alot of fun with my family. you will get the beach and the pool at the same time. the pool is fun and nice. alot off parking space and easy way to park you car.

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Helpful?
Thank Jagata J
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Jagata J, Thank you for your recent review and the nice comments about our Hotel. We are glad that you and your family had a great time with us and that you liked our swimming pools as well as other facilities. Once again, thank you so much for your review and we are looking forward to welcoming you back...

Japan
Reviewed 11 October 2016

We easily found the place, where we were supposed to spend our vacation. A really comfy and home looking place. The staff was really friendly with us and I finally had an opportunity to practice my Bahasa. It turned out that it was pretty good, I must say. Just a quick shower and with a fresh mind we were ready...

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Helpful?
Thank viutsukhushi
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear viutsukhushi, Thank you for your recent review and your nice comments about our employees and our Hotel facilities, which is greatly appreciated. We are very happy to hear that you liked your stay with us. Once again, thank you so much for your review and we are looking forward to welcoming you back soon to our Hotel.

Jakarta, Indonesia
Reviewed 10 October 2016

Staying for 2 days,I got a good overall experience while staying at this hotel,the staffs are friendly, helpful and a lot of smile,good room, clean and comfortable,the pool is good with the lagoon. The breakfast are nice,a lot of variation,just a bit not constant taste for some dishes,and sometimes the breakfast coffee are different taste when you got it from...

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Helpful?
Thank juliasarah424
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear juliasarah424, Thank you for your recent review and your nice comments about our employees and our Hotel facilities. We are very happy to hear that you very satisfied staying in our renovated room and that enjoyed your stay with us. Once again, thank you so much for your review and we are looking forward to welcoming you back soon...

Reviewed 7 October 2016 via mobile

We stayed at Marbella hotel 2 night, and we really enjoy our holiday therefor room after renovation, the staff are very friendly and helpfull. Sweet room, sweet memories for our holiday. I suggest to the traveler's visited this hotel as an option for a vacation with family.

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Helpful?
Thank joe161115
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear joe161115, Thank you for your recent review and your nice comments about our employees and our Hotel facilities, which is greatly appreciated. We are very happy to hear that you very satisfied staying in our renovated room and that enjoyed your stay with us. Once again, thank you so much for your review and we are looking forward to...

Sunshine Coast, Australia
Reviewed 7 October 2016

I have visited this hotel several times, the first in 2001. I thought then that it had great potential, but was in need of some renovation as it looked a bit tired. Fifteen years later I still think the same, nothing obvious has been done. On the good side, the location is good, service is good. The pools are fun....

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Helpful?
Thank Rob H
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Rob H, Thank you for your recent review and your honest comments about our Hotel and its facilities. Indeed you are right that some of our facilities need upgrading and we are pleased to inform you that currently we are renovating our guest rooms, the building facade has been repainted, the roofing has been changed and we have installed...

Reviewed 5 October 2016 via mobile

I have stayed at this hotel on several occasions over the past year and have to say that it is one of my favourite places to stay on holiday. The staff are friendly.helpful and very welcoming.the square restaurant services good food and has a great atmosphere.breakfàst has a good choice ànd the service is very good.even at the busiest times.the...

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Helpful?
Thank Elis K
eComm_Marbella, Manager at Marbella Hotel, Convention & Spa, responded to this review

Dear Elis K, Thank you for your recent review and your nice comments about our employees, which is greatly appreciated. Thank you as well for the kind comments about our Hotel, its facilities and the services provided. We are very happy to hear that you enjoyed your stay and that you and your family had a great time with us....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
MARBELLA HOTEL, CONVENTION & SPA is located in Anyer on the western tip of Java Island and only 90 minutes drive from Indonesia’s capital city Jakarta. Anyer is an enchanting place where the tropical sea dances to the beat of the Flamenco. MARBELLA HOTEL, CONVENTION & SPA is one of the finest Resort Hotels on the West coast of Java. The serenity, elegance and hospitality of MARBELLA HOTEL, CONVENTION & SPA make it a perfect combination for business and leisure with everlasting memories.Once arrived, lay back, relax and let our staff take care of you. From a friendly welcome to an efficient check – in, at MARBELLA HOTEL, CONVENTION & SPA you enter a world of hospitality where smiles abound, the services gracious and your every need is anticipated. ... more   less 

Additional Information about Marbella Hotel, Convention & Spa

Address: Jl. Raya Karang Bolong Km. 135 | Desa Bandulu, Anyer 42466, Indonesia (Formerly Sol Marbella)
Region: Indonesia > Java > Banten Province > Anyer
Price Range: RM250 - RM527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marbella Hotel, Convention & Spa 4*
Number of rooms: 580
Reservation Options:
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Also Known As:
Marbella Hotel, Convention And Spa
Marbella Hotel Java
Sol Melia Java
Hotel Style:
#5 On the Beach Hotel in Anyer
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Questions & Answers

Questions? Get answers from Marbella Hotel, Convention & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask the reception for the best view, swimming pool or ocean view”
 of 5 bubbles viutsukhushi, 10 Oct 2016 | Read review
“Ask renovated room near the Elevator due some of rooms are very far from the lift if you don't to walk.....”
 of 5 bubbles juliasarah424, 9 Oct 2016 | Read review
“Choose room with ocean view or pool view”
 of 5 bubbles 852arlind, 30 Sep 2016 | Read review
“Good Food and Room”
 of 5 bubbles ramdhaninoorr, 29 Sep 2016 | Read review
“choose the room with the pool view or ocean view, also ask for the soft renovation room.”
 of 5 bubbles imutaje, 11 Sep 2016 | Read review
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