Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Dover, Delaware, Hilton Garden Inn Dover hotel is an exceptional hotel for both business and leisure travelers. We're surrounded by Dover's most exciting attractions, such as Bally's Dover Casino resort and Dover Motor Speedway. Our contemporary, high-tech hotel also features beautifully decorated accommodations, meeting and event facilities, and wonderful dining. Our hotel's 95 guest rooms, including 10 suites, feature a king or two queen beds, a chair with ottoman, ergonomic work desk, telephone with voicemail, complimentary high-speed Internet, microwave, refrigerator, coffee maker, 42-inch HDTVs, cable and HBO. Our Garden Grille & Bar serves creative and healthy American cuisine a-la carte and buffet style for breakfast and offers private dining and catering. The bar has an extensive wine list.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
An amazing stay! The room was awesome and the cleanest I have seen! The bar was the best experience. Elmer, Amy, and Dave P. made my night. Elmer and Amy were on it as my bartenders. The pizza Dave made was better than a restaurant. Will be back!!!!
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Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 5 Jul 2023
I appreciate you sharing your experience and that our Team took great care of you. Amy and Dave are two of our newest Team Members and already making great strides. Dave's Ribeye Quesadilla Dinner Feature is amazing! Elmer his been with us almost 6 years and loves making new friends at the bar. I will be sure to share your kind comments with them and the rest of our Team. Again, thank you for taking the time to post a review. We look forward to your next stay with us!
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Very nice hotel. Every member of the staff was courteous and professional. The check-in was seamless and anytime we entered or exited the hotel we were greeted by members of the staff. The room was clean and the beds were comfortable. We enjoyed our stay. This was the second time we stayed at this location and it will not be our last. Keep up the great service levels!
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Don't pass by this place. The service is great and the rooms are clean and very comfortable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 26 Jun 2023
We love hearing for our repeat guests, and I'm pleased you found this stay to be as good as the last. Our entire Team is working hard to ensure every guest enjoys the highest levels of service and accommodations and they love hearing guests acknowledge their hard work. Your comments will be shared with our entire Team. Thank you for taking the time to share your experience with other travelers. We look forward to your next visit!
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I stayed at this property for several days while attending a Conference in Dover, Delaware. The property is located just off a main thoroughfare and there is easy access. It is located very close to two Malls, lots of restaurants and other places of interest to a traveler. In fact, two of the restaurants are right in front of the hotel including a gas station! The staff is very friendly, knowledgeable about the area and very professional. The staff is one of the best that I have experienced and I am a frequent traveler.
The rooms are comfortable and clean. If you need any type of service, the staff is very quick in taking care of your needs.
The breakfast is amazing! The cost is at $14 for full cooked to order breakfast that includes the Continental bar as well. While there I tried two other breakfast locations and I can assure you that the breakfast at the hotel was the BEST! My server, Jayne Jones, was AWESOME!! She continual asked those in my party if she could get us anything, was friendly and an awesome server. She even went as far as helping us to get additional items if needed and not once was she ever unpleasant. Each day for four days, she was there and ready to help my party with anything needed. We tipped her generously but she is an excellent example of a face for a hotel!
I encourage you to stay here and see the experience for yourself. The cost is good and the location is excellent.
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Date of stay: June 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Rooms on the upper floors were very quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 8 Jul 2022
Thank you so much for your kind words and for sharing your experience with other travellers. Especially during this trying time, we. like most hotels, are running with several staff shortages. Everyone is working hard and together as a Team to ensure we provide the best service and accommodations. The Team loves hearing when their hard work is recognized, and I will be sure to post this for all to see, especially Jayme! I'm pleased you enjoyed your stay and we look forward to your next visit.
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The hotel lobby, bar, and pool were very nice. The check-in process was easy, and we got to our room quickly. It was great being able to bring our two dogs as we were traveling to our destination the next day. We paid $50 for a pet fee which seems reasonable to me. However, I was disappointed in the room. It needs love. I understand you may have a dog room, but I paid extra so the money should be used to keep that room up to a better standard. We paid for breakfast when reserving the room. It was a buffet, and the food was very good. My daughter loved all the choices.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 30 Apr 2024
thank you for your comments. We appreciate all feedback as we continually train to improve our service and accommodations. Our hotel does not have specific pet rooms. We block guests appropriately by their requests and room type and service all rooms the same, although we do provide an additional level of cleaning after a pet departs. Our rooms were renovated in 2017, and we are preparing to undergo a 3.5 million dollar renovation that will completely refresh the entire hotel for carpet, to paint, to vinyl and lighting. This will take place between November 2025 and March 2025. At the end of each month, we also donate $5 per pet fee back to a local animal charity. We encourage you to again stay with us after our renovations are complete.
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We had the displeasure of staying at this hotel and living through 2 nights of noise from the adjoining Wendy's. What rubbed insult into our stay was we booked the hotel far in advance at a very steep price but we are (or were) loyal Hilton customers and this was the best available but the rooms were almost sold out when we booked. One night the room rate was in excess of $400 per night for a silly standard room. When we arrived they gladly checked us in at this rate but we noticed the hotel was practically empty. We checked the nightly rate for our room and it was about $150 per night. I quizzed the front desk and spoke to the General Manager. He said "you checked in at that rate, I can do nothing for you after you check in". I asked about the disparity, he said we had a convention booked at that time, they cancelled so the rates came down. As General Manager I would hope he would be more caring for his customers and so I recommend finding another hotel with a GM that has a backbone and can see beyond the financials. I will never stay here again and recommend no one else stay here, perhaps he will learn to appreciate a customer and at least be honest with them before checking them in and then hiding behind the rules.
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Date of stay: October 2022
Rooms
Location
Service
Room Tip:Stay away from overlooking the Wendy's
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 17 Nov 2022
Thank you for sharing your experience with others. Our records show you were not in a standard room, but a Jr. Suite at a rate of $308 the second night. Like all hotels, we may lower our rate if we have lost reservations. This is an industry practice, and I am unaware of any hotel that would change previously reserved rooms. We continually monitor our rates compared to similar hotels in the market. Some may be a little higher, some a little lower, but our amenities, cleanliness and service set us apart from others in the area. That weekend, we did lower rate a bit, but is was in the upper $200's, and a premium for the Jr. Suite. We have not had a Fri/Sat rate of $150 a very long time. As you can see by the many 5 star reviews for our hotel. our Team, and me personally, care deeply about the caliber of service we provide. I value and appreciate your opinion and will share your comments with our entire Team as we continually look for ways to improve.
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An overall great stay. Well trained, personable and professional staff is dedicated to keeping their guests happy. Well appointed room was spotless, ditto common areas. Lovely restaurant waitstaff breakfast and dinner. Free parking, pool(hot tub not working this trip)full service casual restaurant and bar, kiosk for sundries, business center, fitness room. Located close to shopping, Dover AFB 20 min, beaches 20 min, Bombay Hook NWR 15 minutes, Historic Lewes, Cape May Ferry and amazing Cape Henlopen State Park (great beach,birding and free bikes) about an hour. Property is ADA compliant, somewhat eco friendly, pet friendly. Definitely would return. Thanks to Tiffany, Jasmine and Zach for making a good stay a great one.
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Date of stay: September 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 19 Sept 2024
I'm pleased you enjoyed your stay with us. Our Team loves hearing when guests appreciate their hard work, and each Team Member is dedicated to making every stay as enjoyable as possible. We are preparing to undergo a complete renovation beginning next month into March of 2025. If you liked our amenities now, wait till you see the "new" Hilton Garden Inn Dover! We look forward to your next visit when we can showcase our beautiful new property. I will be sure to pass along your kind comments to Tiffany, Jasmine and Zach as well as examples of great service.
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This is the second time we have stayed here, but the first time in eight years. Just like the last time, the staff were great! We also wanted to compliment Kate at the desk overnight. She is so positive and knows customer service well.
Unfortunately, a 5-star rating is not warranted this time. There were some minor issues to the room and service. While we did not say anything during our stay, hopefully the hotel can fix it for the next time. There were cobwebs in the room, which we eventually saw a small spider on the morning of our checkout in the bathroom. The room is also starting to dated. It looks a minor renovation may have been done to part of the bathroom at some point in the past.
As Diamond Members of Hilton, we were offered a $20/day credit to include the small market they have. We did take advantage of the market pantry. We did not use the restaurant because the staff member working one evening appeared to have a cough and was touching plates and utensils. So we were not comfortable to have any meal there reference that.
Hopefully in the future we will return if in the area because the employees are very nice. However, as tough as this might be in maintaining the property, the attention to detail needs a little improvement.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 8 Oct 2022
I appreciate you taking the time to let us know any issues you encountered. I will be sure to reinforce with Housekeeping the importance of checking corners in rooms. I apologize for that misstep. Our hotel rooms and baths were renovated in 2016/2017. The bathrooms have new vanities, all faucets, art, and wall vinyl. Guest rooms have new carpet, artwork, mattresses, and soft seating. We are looking to do another remodel in 2024 to refresh everything once again. We also have very strict policies on any team member feeling ill. I will follow up with the Bartender to ensure he is always properly washing his hands, which he does quite often. Several of us have been experiencing fall allergies, but we all must remain diligent in maintaining hygiene and overall cleanliness. Thank you for the opportunity to continually improve.
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I love Hilton brand hotels, especially Garden Inn. This property is very family friendly and the hotel atmosphere is relaxing and we felt the hotel was safe. The lobby area is nicely decorated, very clean and the family style dinning, is also comfortable for single travelers. Our room was very nice and the AC cooled the room perfectly, as it was needed that day. Our only issue was the coffee maker was broke and that was a bummer for my husband. I would highly recommend staying at this property.
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Review collected in partnership with Hilton Garden Inn
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 5 Jul 2023
We appreciate you sharing your feedback with other travelers, and I'm pleased you enjoyed your overall stay with us. Unfortunately, just like in a residential environment, a piece of equipment may fail at any time. Did you reach out to our Front Desk to have the coffee maker changed out? We do keep extras for that purpose. I can appreciate your husband's frustration as I need a cup to get started in the morning too! Again, please accept our apologies for the misstep.
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Hilton Honors points stay. Clean and update property. Staff are well trained and personable both at the desk and breakfast. Breakfast was good with standard offerings and a selection of fresh fruit. We stay here when visiting Bally's casino. Property is located back off the main roadway with no hwy noise.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 19 Jan 2023
We appreciate you taking the time to share your comments with other travelers. I'm pleased you enjoyed your stay! Our Team is working hard to provide the best in service and accommodations, and they love hearing when they do a great job. We are just minutes from Bally's, shopping, and area attractions, making us a perfect place to stay when visiting Dover. Again, thank you for your feedback. Your comments will be shared with our entire Team.
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What more can I say but hair in one bed and grass clippings in the other, a musky odor, and hair in both the toilet and shower. Thankfully there was a bottle of hand sanitizer in the bathroom I used wipe down the bed and refused to use the sheets. I thought at least I get a free continental breakfast. No that's another $9.
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Date of stay: July 2021Trip type: Travelled solo
Room Tip:Make sure your room is clean and don't expect a free breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clifford Weber, General Manager at Hilton Garden Inn Dover
Responded 30 Jul 2021
I am extremely sorry to hear that we fell short on your cleanliness expectations during this visit. We are working very hard to ensure every room is thoroughly cleaned and sanitized between guests. As you can see from the many reviews posted, cleanliness is not an issue we experience here, and we will be following up with the Room Attendant that prepared your room prior to arrival to ensure this does not occur again. I have also reached out to you directly via the Hilton Guest Survey.
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Yes, depending on the rom type you booked. Due to fire codes, we can not accommodate an extra bed in our standard 2-queen bed rooms or king whirlpool rooms. Our standard King rooms already have a sofa sleeper but we can add an additional rollaway. We can also add one in our suites if needed. The cost is $10/night.
If you are a Hilton Honors member, you should be given tickets for each mornings stay. Only then will your breakfast be free. As the reviewer from Delaware said, the breakfast is "cooked to order" not hot lamp preserved and it is fairly priced. However, there is a Bob Evans within walking distance.
There are more places to choose from in the Dover area.
PRICE RANGE
RM 554 - RM 732 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn dover hotel dover
LOCATION
United StatesDelawareDover
NUMBER OF ROOMS
95
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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