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Stayed one night at the Dover Downtown - we found a few odd things. The side parking lot is very poorly lit; and the entry is to elevators far from the lobby. Our room had only one table lamp and one floor lamp - NOTHING...More
Thank Jeanine S
Response from IHGService, Guest Relations Manager at Holiday Inn Dover DowntownResponded 3 weeks ago
Hi Jeanine S,
Thanks for choosing to stay with us and leaving a feedback. I regret to learn that the overall hotel room amenities did not live up to your expectations, as such, it negatively affected your overall experience. In addition, I am sorry the...More
We stayed at this location Feb. 17-19th. It was clean and relaxing. The check-in was fast and so was the chek-out. The front desk clerks were very friendly and polite. It was even better to find out that they have "Shuttle Service" to and from...More
Thank Sharon D
Response from Deborah O, Manager at Holiday Inn Dover DowntownResponded 4 March 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be sure to pass your wonderful review to the...More
I was greatly disappointed in this hotel...I felt VERY unsafe there. It is old, unkept and NOT as presented on the website. When you pull up it almost looks like an abandoned building. The pool was covered and closed, the hallways had bleach stains on...More
Response from IHGService, Guest Relations Manager at Holiday Inn Dover DowntownResponded 19 October 2017
Thanks for your recent stay, we welcome your thoughts. I'm sorry to hear that our staff and overall upkeep did not meet your expectations. Your feedback is important and shared with the team to help pinpoint areas that need improvement.
Thanks again for...More
I've stayed here before I was a TripAdvisor member. All stays have been pretty consistent over the years. The staff at the desk were very welcoming, and gave each of us three a welcome package, as I'm IHG member, and I was using points for...More
Priority Club Member since the 90's.
The good 1st. Lobby staff check-in was great. AC was cold. We had hot water. Stops there.
Upon arrival the area around the entrance had cigarette butts on the drive, broken exterior lighting laying in the landscaping gravel, faded...More
Response from IHGService, Guest Relations Manager at Holiday Inn Dover DowntownResponded 30 July 2017
First of all, allow me to thank you for taking the time to fill out this review and for sharing your experience about your recent stay with us. I regret to know that your stay was not as satisfactory as we wanted it...More
US$89 - US$277 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Business Hotel in Dover
Non-Smoking Rooms ,
Number of rooms
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