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Our room was not non-smoking although they advertise all rooms are non-smoking and our bathroom was filthy. The toilet was not clean and it did not flush properly. The counter top still had hair on it from the people before us and the towels did...More
Thank Janine F
Response from 00esa, General Manager at Extended Stay America - Newark - Christiana - Wilmington
Janine, please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for...More
I booked this hotel through Priceline, which was a bad idea. Usually priceline was ok for my booking, but this one was not so.
We arrived, my wife, my son and myself, three persons. We checked in. And was told there was only 1 double...More
This place has a kitchen and is very spacious. The price was great for the area. Its located close to restaurants and shopping centers. The room was very clean and thats a plus. The customer service was also excellent. We will definitely stay there again.
Very clean and comfortable. Easy to check in and depart. Bed was comfortable and room was clean. If you are looking for fancy this is not your room but, if you want a clean room and people not bothering you all the time this is...More
Thank Maureen D
Response from Manager_11525, Manager at Extended Stay America - Newark - Christiana - Wilmington
The team and I appreciate your remarks. I'm so pleased to hear that your bed and room accommodations were suitable to your liking and that you valued our hotel's convenient location. Once more, thank you for posting your review. We look forward to having you...More