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The Homewood Suites by Hilton Newark-Wilmington South Area hotel in Delaware is an upscale, yet casual, extended stay hotel, located at the start of the University of Delaware campus and one mile off of I-95. This all-suite hotel in Newark, Delaware offers residential style accommodations with private bedrooms, separate living space and fully equipped kitchens. This hotel location is perfect for business travelers visiting W.L. Gore facilities, Siemens, DuPont, Hologic, Air Liquide, Bank of America, CSC, ATK, as well as Christiana Care Health Services. Leisure travelers also enjoy our hotels proximity to Delaware Parks Race Track, Dover Downs Casino, Longwood Gardens, and tax-free shopping at the Christiana Mall. Guests of the Homewood Suites hotel in Newark, DE will enjoy a complimentary Suite Start breakfast daily as well as the Welcome Home reception featuring a complimentary light meal and beverages on Wednesday evenings.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Homewood Suites by Hilton Newark-Wilmington South Area
4 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I needed a change of environment and this hotel provided the decent venue for a gate away. The rooms are large and comfortable. You may need to bring your own cooking utensils if you plan on cooking a lot.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sara Fawley, Other at Homewood Suites by Hilton Newark-Wilmington South Area
Responded 13 Aug 2023
Thank you for your feedback, Dr. JKC. We are happy to hear that you enjoyed your stay. We look forward to welcoming you again on your next trip to Newark!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this place to return to our roots at University of Delaware. Girl gang alumni reunion for football game and campus/ Main Street shenanigans. A quick Uber or 15 minute drive to Main Street for dinner options and strolling through campus. Nice spot across from game and tailgating but be prepared on game day to prove you are staying there. And parking can be full on Blue Hen Game days. It is an easy walk across to game for those not taking cars or wanting to pay for stadium parking. We booked suites that come with full kitchens with lots of tools but bring paper towels and bottle openers and maybe extra TP and body wash as the soaps were limited. There was only one King bed and one pullout in each unit so we ordered up some cots. The bed comfort seemed ok but the cots and pullouts comfort level kinda sucked. Worst night of sleep ever (cot) and I am not a sensitive sleeper. We had adjoining suites so plenty of space to hang for a big group (we had 7 plus some drop in visitors). There were lots of seating options which were great for morning coffee chats, pre-gaming before dinner or late night gatherings The rooms were a bit dated decor and a little less clean then expected but functional and tidy enough. There was no ice in the ice machines AT ALL. So BYO if tailgating or tournament-ing. The breakfast served up a lot of choices including bacon and eggs. There was a pool and gym available but I didn’t use either to comment. Lastly, the rooms prices were high to me for the level of quality but expected that for a game weekend: $240 per night per suite- end total. Ok so the main question: would I stay again? If I could find better quality in cleanliness and decor for same or better price to accommodate our group size well, then, no. Next time, we plan to try another option but if this the last option standing well, then, ok it’s not terrible.
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Date of stay: November 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have been to 5 hotels in the last 7 days, this was pretty much in the top 2. Overall it was a safe, clean hotel in a good location. Staff was great. The breakfast was top notch!!!! Too often a hotel will say "free breakfast" and it's junk that you end up having to purchase a real breakfast from a restaurant anyway. This was not the case. Bacon, potatoes, eggs, real baked goods, great beverage selection. The breakfast took this review from average (3) to a 4.
Cons... while I wouldn't call our room "dirty" there were still items in the fridge, and recycling bin. The bed and pillows were very clean, but not overly comfortable, not terrible either though-- and the pool not being open was moderately disappointing. We had brought swim suits on this trip and never got to use them.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The night staff was kind and helpful. The room was fine except our shower (room 303) didn’t work, in the morning I asked for a new room. Employee was *immediately* crappy with me. At first I started matching her energy but stopped when it became super clear she was *crazy.* She legit yelled at me, called me a Karen for asking for a room with a functioning shower, told me she had a room with a shower but I couldn’t have it. It was legit bizarre. I had seen her yelling at another guest too but hadn’t seen the whole interaction - after my interaction I suspect the employee started the drama. I called corporate because we no longer felt safe and I had paid for two nights. The hotel manager did refund the first of the two nights but we had to find somewhere else for the second. I had booked ahead several months but luckily there are lots of hotels close in that areas so we found a better room up the street. I honestly can’t think of worse service I have ever gotten at a hotel. I appreciated the refund for the nights stay but I would have happily paid to not have that life experience. I sincerely hope that employee finds peace in life and a job away from humans.
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Date of stay: July 2024
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Trip type: Travelled with family
Room Tip:Â Pool was out of service. The lights in the room did not all work,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we arrived at the hotel (which we have stayed at before and did not have any serious issues) there were a host of problems with our room. I’ll list them: there was not a single bath towel in the whole two bedroom suite; one of the shower curtains was missing; there was a dirty towel on the back of one of the bathroom doors; there was no extra toilet paper; some of the shampoo/conditioner toiletries were missing; the freezer was making an extremely loud sound and we then realized that the fridge was not working at all; the “comforters” on the queen beds were mattress pads” the “comforter” on the king bed was a scratchy poor quality duvet insert; some of the trash cans were missing; some of the dishes were missing; one of the dining room chairs was replaced with an office chair; the entire place was overall not that clean feeling.
The previous paragraph only lists our initial issues with the place. Not only were there not towels in our room, but it took quite a lot of work to procure any once we complained. We were in a two bedroom suite with 6 people and they only offered us two towels when we asked. When we told them that was not enough they said they only had five. In the whole hotel?! And the towels we ended up with were clearly bath mats as they were so tiny they did not even fit around the body of a smaller sized woman. At least we got bath mats though because there weren’t any of those in our room either!
I will say that they did send someone up in a timely manner to fix the fridge and someone came up to change the beds, but with the same mattress pads as comforters and one of the beds was made up without a bottom sheet.
We were also initially told we would be fully refunded for the entire stay, but then at check out they only offered us one free night out of two. We talked them down to half of one night, which seemed generous on our part, but when I checked what I was charged it was for a full night, so we’ll be calling to complain yet again.
This was truly the worst hotel experience I or the other guests have ever had. We have stayed at this hotel before and it was fine, so I’m not sure what has happened, but it is a major problem.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was filthy, had moldy stains on ceiling, was infested with stink bugs, wreaked of urine, and had improper linens on bed. It was disgusting. After staying here twice a year for ten years because of location, I’m sad to say I just can’t go through that again. At minimum, they really need to invest in some deep cleaning, cosmetic upgrades, and paint. It really needs to be overhauled. The windows open (which is good), but one window had no screen. The window can easily be opened by a child, and would almost certainly fall out. It was just an awful disappointment to see how badly rundown it has gotten.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cyrus Cichani, Other at Homewood Suites by Hilton Newark-Wilmington South Area
Responded 13 Jul 2022
Thank you for taking the time to tell us about your most recent stay with us. We sincerely apologize for falling short in providing an exceptional stay for you. We strive to provide top tier customer service and attention and we simply missed the mark this time. Please feel free to reach out to the hotel directly as we would be more than happy to work towards making this stay right for you and restoring your faith in our property. Thank you!
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Took 4 tries to get an acceptable room! Original Room 408 wasn't finished being cleaned. Room 608 the AC was stuck at 78 degrees. Room 108 was pitiful!! Yes, the AC worked, however the bedroom door was cracked and no cylinder to keep door shut, bathroom sink was cracked, and the dust on the walls was horrible along with the water marks and mold(?) from the AC vent. It actually seemed like the gentleman took a Hilton Clean Sticker and just put it on our door to give us a room. We (my husband, his 85 year old arthritic mother and I) were too exhausted to complain again that evening so dealt with it until morning. Next morning, 8 am, I requested another room and was told none were available. I explained the situation and the room status, and suddenly a room was available but needed cleaning. I told her we would be out all day and to call when it was available. I finally called at 3 pm to find out it was ready, and was told "Oh I didn't know I was to call you". Finally room 308 was acceptable, it was clean and in one piece. We have stayed at this hotel many times in the passed, and the 2 bedroom suite works for us, however we were highly disappointed at the conditions and the treatment from the gentleman that assisted us. It felt like we were bothering him and he just gave us room 108 to give us a room. He did go into the room because he told me that he checked to see if the AC worked for us. Guess he didn't check the rest of the room. The girl that helped us was ok. All could have been avoided by telling us they needed an hour or so to reclean the first room for us. We would have left and returned later. Again, very disappointed and will never stay at this location again. I have reservations at another Hilton next month and am hoping the conditions are 100% better. I was never greeted as a Hiltons member nor was I treated like one. I have yet to hear from anyone from Hilton, only a standard email that the manager will reach out to me within 3 days, going on day 4.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip:Â Make sure you check everything in the room first before you move into it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was my absolute worst stay at a Hilton brand hotel. I had completed online check in and chose a room on the 1st floor with a king bed. Upon arrival, I was told they didn't have that room available and was moved to the 2nd floor with 2 beds. Thank goodness I had 2 beds to choose from, as when I pulled back the covers on the first one, they were disgusting. There were stains all over the white sheets, as well as the white comforter. The second bed was not much better. Sheets were extremely worn and there was hair everywhere. Floors were not vacuumed. There was confetti everywhere from what I assume was a party in this room the night before. I even found what I am hoping was a popped white balloon and not something else on the floor between the beds. The room was dirty, walls were peeling, and there was something stuck on the wall above the beds. I actually went and bought bed sheets and a blanket from a store to use during my stay, as I was confident that if I complained the quality of replacement sheets would not be any better. No bottled water offered for Hilton Honors members. Toilet didn't work properly... wouldn't refill after 2 flushes. The front desk worker was very bizarre and did not make eye contact with you. To top it off, there was an additional $35 charge on my credit card after my stay. When I called to inquire, I was told that the coffee maker was missing so my card was charged for it. That is absolutely absurd. I guess that's what I get for not making a complaint while I was staying there. I promise that I will NEVER stay in another Homewood Suites, and am seriously wondering how the Hilton brand can allow one of their hotels to operate under these conditions.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: February 2020
Value
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Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Would not recommend this hotel. The fire department had to come to break down a door to get our friends out. Another friend had her belongings shoved into a trash bag while she was away from her room because they thought she was supposed to be checked out, but she was staying another night. The hotel staff even threw away some of her belongings. We brought balloons for celebration and they threw them away without even telling us. The rooms were dirty and smelled. Bath tubs were filled prior to checking in. One of our friends was given a room that was already occupied. The breakfast food was not worth eating. The hotel room doors were extremely loud when they closed, so it kept us up at night.
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Review collected in partnership with Homewood Suites by Hilton
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Undoubtedly the worst Homewood Suites we've stayed in, and like the previous poster, my initial thoughts were that this location should not wear the Hilton name.
Older building that was obviously another brand in the past, no automatic lobby doors, only 2 carts, tiny area for cars when checking in. Room was dated by 20 years including the original appliances. No ice machines in hotel. Our refrigerator ice maker was not working.
Shockingly, trash had not been removed from our room (see image.) We had a 2-bedroom suite and the fitted sheet on the king bed kept coming off...and there was no mattress cover beneath it. The blackout curtains didn't work well and had light leaking into room all night from the streetlight outside our window.
As a busines traveler who doesn't mind spending what we need to for multi-emplyee accommodations, this $335 / night room has us questioning not only the Honewood brand, but the Hilton name.
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Date of stay: September 2022Trip type: Travelled on business
Room Tip:Â If you're expecting the typical Homewood Suites experience, skip this location.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cyrus Cichani, Other at Homewood Suites by Hilton Newark-Wilmington South Area
Responded 29 Sept 2022
Thank you for taking the time to tell us about your most recent stay. We sincerely apologize for falling short in meeting your expectations on your most recent stay with us. Please feel free to reach out to the hotel directly as we would be more than happy to work towards restoring your faith in our property. Thank you!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Newark area.
PRICE RANGE
RMÂ 498 - RMÂ 627 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites newark/wilmington south hotel newark, homewood newark, newark homewood suites
LOCATION
United StatesDelawareNewark
NUMBER OF ROOMS
91
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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