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All reviewsoperations managerfront deskbedroom suitehigh markswell maintained and cleanfull size refrigeratorbreakfast area was cleanentire staysofa bedawesome stayhot breakfastthe young ladyspecial thanksthe entire stafflobby areamain streetvisiting family
Beware when booking at this hotel. No matter what you book and pay for Denise Scott, Operations Manager will decide what you deserve.
I booked a king suite a week early on the staybridge website.
I received a confirmation of this reservation. When I checked...More
Thank A TripAdvisor Member
Response from Karen W, General Manager at Staybridge Suites Wilmington-NewarkResponded 4 days ago
I am sorry to hear about the service you received from the hotel staff in which caused your stay to be less than satisfactory.
It is extremely unfortunate to know the staff handled the situation this way. I have taken the liberty of sharing your...More
This was our first time staying at a Staybridge Suites. We were quite happy with the entire stay. The people were nice, the room was clean and well stocked. All furniture was clean and comfortable. I'll definitely stay again if in the area.
Thank Thomas P
Response from Staybridge_Suites_GM, General Manager at Staybridge Suites Wilmington-NewarkResponded 16 November 2017
Dear Happy Guest, thank you for giving us a perfect rating! I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay.
Was able to score a deal on a studio style suite via Priceline, and boy were my expectations FAR exceeded! The grounds were beautiful and the thoughtful details of the layout were the an outstanding finishing touch! The patio area took my breath away with...More
Thank qi j
Response from Karen W, Manager at Staybridge Suites Wilmington-NewarkResponded 2 weeks ago
Thank you for giving us a perfect rating, and acknowledging the outstanding service provided by the team! I"m excited to hear you enjoyed the hot extended breakfast at Staybridge Suites in Newark, DE and look forward to welcoming you back. I"m confident our team has...More
First night the guy next door was cursing up a storm. Loud enough to wake me but ended quickly, luck for me. When we returned from the race late at night, my room had NOT been cleaned. A pleasure of a nice hotel is being...More
Thank Kimberly C
Response from Karen W, Manager at Staybridge Suites Wilmington-NewarkResponded 16 May 2018
I apologize for the inconvenience. I"m very sorry to hear your stay at the hotel was not up to par. Our staff is available 24 hours a day to assist with noise issues. I will ensure your feedback is distributed to all housekeepers. All housekeeping...More
Hotel was well maintained and clean and staff were all A plus. Only drawback to staying here has nothing to do with the hotel but if your and AT&T cell phone customer signal reception is poor at best.
Thank Gary D
Response from Karen W, General Manager at Staybridge Suites Wilmington-NewarkResponded 20 April 2018
Thank you for your review and for choosing our hotel. I"m happy that you enjoyed your stay at the newly renovated Staybridge Suites in Newark, DE! We hope to welcome you back to our hotel in the near future.