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Red Roof Inn & Suites Newark - University

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#9 of 24 Hotels in Newark
Certificate of Excellence
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1 room 2 adults 0 children
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Red Roof Inn & Suites Newark - University
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353 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Reviewed 2 weeks ago

I've traveled the world over, stayed in all categories of accommodation and price points and worked in the hospitality industry for years. I have never experienced worse customer service than we did at the Red Roof Inn in Newark, DE. We arrived in the evening and at the check in desk encountered a staff member named Veejay who couldn't be...

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Helpful?
Thank njnjnj
Reviewed 3 weeks ago

This place costs only bare minimum of money, but has breakfast, gym, which is very rare for such low-priced places, and for Red Roof Inn chain in particular. Cleaning people and waiters at breakfast are very nice. In particular, Sumathi, a woman who served breakfast on March 7, was very professional and polite. I was a bit late for breakfast...

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Thank Andrey S
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for taking the time to leave us your review. We appreciate the kind words about our team. We are all very focused on the guest experience. Hope we will see you again soon.

Reviewed 3 weeks ago via mobile

This will be our home for the next few months while my husband is here working. Nice big clean rooms. The only thing missings is a table to sit at while we eat. The staff here is amazing so far they had everything ready for us even though we need a early check in.

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Thank Becky M
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you very much for staying with us while working in the area. We are glad you feel at home with us and look forward to having you over the next few months.

Reviewed 4 weeks ago

Me and my girlfriend decided to spend 2 more nights at the Red Roof Inn, but tried out the Newark - University Location. It started off not so great, because the room we got, the TV had no sound. We contacted maintenance but after waiting about 20 minutes we just asked our rooms to be changed, which they had no...

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Thank Ryan A
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for taking the time to leave our hotel your review. We are pleased you chose us and that we were able to resolve your issue quickly and you enjoyed the rest of your stay. Please do come back and stay with us again.

Newark, New Jersey
Reviewed 4 weeks ago

This motel is one of the best motels I have stayed in for a while. 3 days of great customer service, friendly management, clean linens, room cleaning service and breakfast with fresh fruit. Wifi was fast and tv channel selection was a cut above other motels in the area. My room was clean and pleasant. Very spacious and quiet. Had...

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Helpful?
Thank dasunlib
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you very much for your review. We truly appreciate you choosing our hotel and glad to know you enjoyed very much. Hope to see you again!

Newark, Delaware
Reviewed 5 weeks ago

Very dirty Customer service is horrible and very rude Nothing good to say about this place at all other then don't stay there !! Horrible horrible horrible Dirty dirty dirty Never again !!!!!!!!!!!!!!

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1Thank rtrotta1974
Reviewed 27 December 2016 via mobile

English is not the staff's first language so you have to repeat your request 3 times before they understand. The facility is clean but really old making it feel dirty. I knew something was off as soon as I pulled in seeing as though there are only 8 cars in the whole parking lot. Our "no smoking" room (which we...

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Thank traveler36383
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for your feedback. Yes, our staff is from all over the world so that way we can relate to all of our guests. Online bookings bring us guests from all over Europe and Asia. We apologize if it wasn't clear what type of room you booked online. We would like to hear from you as to which site...

East Orange, New Jersey
Reviewed 27 December 2016 via mobile

This is one of the best hotel I had stay at the people are friendly the staff is fantastic the breakfast is fantastic I gain 20 pounds. Lol. They are very clean and care about there guest every always smiles and ask how are you I have never had a problem with the staff there always looking out for the...

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Thank 467jody
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for leaving your review. We appreciate you staying with us and glad you enjoyed the breakfast!

Stafford, Virginia
Reviewed 21 December 2016

I stayed at this location over the weekend of the 16th and 17th to stay close by for my family Christmas. My parents paid for a room for themselves as well as myself and my daughters on their credit card. We stayed in rooms across from each other. At first glance, this hotel is clean and nicely put together. The...

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2Thank jenboat324
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you for your feedback. The GM will be made aware of this situation and will be investigated further. In not way would we want to charge a guest unnecessarily and apologize if this is the case.

Seaford, Delaware
Reviewed 4 December 2016

I have stayed at Red Roof Inn in Newark, Delaware many times. The location was the reason I stayed the first time. The staff were so gracious, and professional. If there are any needs I ask and they take care of them ASAP. It is the type of service I need. I make sure I stay there now. If service...

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Helpful?
Thank oconnellroc
Roxanne G, Director of Sales at Red Roof Inn & Suites Newark - University, responded to this review

Thank you very much for taking the time to leave our hotel a review. We truly appreciate your business and hope you will choose us again!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Red Roof Inn & Suites Newark - University welcomes you to our pet friendly, family friendly hotel. We are located off of I-95 which offers easy access to shopping, dining and entertainment, as well as quick access to the university of Delaware. We are close to many corporate areas, state parks, and the Wilmington Riverfront. Scenic Lancaster, PA is just minutes away! This Red Roof Inn offers free WiFi, business center and guest marketplace. One well-behaved family pet per room is welcome. Check-in age is 21 years or older. ... more   less 

Additional Information about Red Roof Inn & Suites Newark - University

Address: 1119 South College Avenue, I-95 & SR 896, Newark, DE 19713 (Formerly Howard Johnson Inn University Newark)
Region: United States > Delaware > Newark
Price Range: RM278 - RM415 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn & Suites Newark - University 2*
Number of rooms: 134
Reservation Options:
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Also Known As:
Howard Johnson Inn And Suites And Conference Center
Howard Johnson Inn & Hotel Newark
Howard Johnson Hotel Newark
Howard Johnson Newark
Newark Howard Johnson
Hotel Style:
#1 Best Value Hotel in Newark
#7 Business Hotel in Newark
#9 Family Hotel in Newark
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Newark - University staff and other travellers.
6 questions
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Nashville, Tennessee
over a year ago
West Hartford, Connecticut
over a year ago

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Questions? Get answers from Red Roof Inn & Suites Newark - University staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”
 of 5 bubbles njnjnj, 14 Mar 2017 | Read review
“Excellent Location, Clean Room, Friendly”
  • Exactly what room looked like
 of 5 bubbles ryanaO3114PN, 1 Mar 2017 | Read review
“I found my balcony room to be quite nice.”
 of 5 bubbles dasunlib, 27 Feb 2017 | Read review
“None all horrible”
 of 5 bubbles rtrotta1974, 23 Feb 2017 | Read review
“All the rooms have the same view. Parking is adequate with parking in the back for larger vehicles,”
 of 5 bubbles oconnellroc, 4 Dec 2016 | Read review
5 of 5