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Extended Stay America - Boca Raton - Commerce

Traveller (27)
Room & Suite (23)
Dining (1)
  • Excellent33%
  • Very good26%
  • Average16%
  • Poor8%
  • Terrible17%
Travellers talk about
“granola bars”(5 reviews)
“full kitchen”(7 reviews)
“room was clean”(8 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
Laundry Service
2 Star Hotel
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (91)
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All reviewsgranola barsfull kitchenroom was cleana great place to stayhome away from homebedroom suitecoffee makerdelray beachesastovebocashampoosheetsclosetflorida
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1 - 5 of 88 reviews
Reviewed 5 days ago via mobile

What a dump! After checking into our room we decided we would prefer the 4 hour return ride home to staying another second in this filthy room with moldy bathtub and tile, chipped abd cigarette stained sink, chipped surfaces and old 80’s cabinetry and design...More

Thank Bonnie B
Response from 00esa, Manager at Extended Stay America - Boca Raton - CommerceResponded 4 days ago

Bonnie, thank you for letting us know about your experience. We truly care about delivering excellent service to all of our guests, and we are sorry for the issues you encountered. Your feedback has been shared with every department involved. We are working hard to...More

Hotel's Favourite
Reviewed 27 November 2017

A great place to stay! Very clean. It was located very close to our relatives. We had a 2 bedroom suite which was very spacious and reasonable. The staff responded quickly to all our requests. We would stay here again.More

Review collected in partnership with Extended Stay
Thank kitdale
Response from 00esa, Manager at Extended Stay America - Boca Raton - CommerceResponded 28 November 2017

Dale, thank you for being our guest and for your wonderful feedback! Every team member at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you...More

Reviewed 2 weeks ago

EVERYTHING YOU NEED TO KNOW..... We stayed at the Extended Stay America in Boca Raton last week. I was a little apprehensive because of some of the reviews I saw, but I had already booked the hotel and didn't have anywhere else to go that...More

Thank LindaC448
Response from 00esa, Manager at Extended Stay America - Boca Raton - CommerceResponded 2 weeks ago

Linda, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you both had a great stay. Your compliments will be shared with Jill and with our entire staff. It was a pleasure having you and your...More

Reviewed 4 weeks ago

Hairs in toilet and in tub. Urine smell on sidewalk and shrubs around entry door. Sticky counter and cabinets in kitchen. Layers of laminate on bathroom door peeling badly. No updates. Refrigerator, kitchen and bathroom counters all marked up and need replacing. Very disappointed.More

Review collected in partnership with Extended Stay
1  Thank 273ellisv
Response from 00esa, Manager at Extended Stay America - Boca Raton - CommerceResponded 4 weeks ago

Thank you for your candid feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process and for that,...More

Reviewed 20 December 2017

We booked through Trip advisor. Got there late. I had the confirmation papers but ESA did not have me booked there. The evening manager was nice but not helpful, although she did finally look up some numbers( We stood there ) for us to call....More

Thank LauraBeth320
Response from 00esa, Manager at Extended Stay America - Boca Raton - CommerceResponded 21 December 2017

Laura, thank you for the feedback about your stay at our hotel. Although we are happy to know you liked the service provided by Pat and Gayle, we are truly sorry for the issues you had at the time of check-in. We have alerted the...More

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Price range
US$95 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Price range
US$95 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (27)
Room & Suite (23)
Dining (1)
Questions & Answers
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Room Tips
"Book an END room - they're larger."
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"The suites are nice you get double beds and a separate living room with a pull out sofa."
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"avoid the east side of the building."
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"we were on the side opposite route 95, it might have been louder on the other side."
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