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The Inn At Boynton Beach

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The Inn At Boynton Beach
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314 Reviews from our TripAdvisor Community

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Showing 288: English reviews
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Reviewed yesterday NEWvia mobile

Booked through Expedia Horrible experience- family felt very unsafe. lock on door was broken. See picture. Filthy room and hotel would not refund our money to Expedia. We left hotel immediately When I called hotel directly Steven the manager would only agree to refund 50% - we didn't even stay one night. He told me to file a dispute claim...

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Helpful?
Thank Debra H
England
Reviewed yesterday NEW

We booked online whilst in Florida and it was only afterwards that I read the reviews on Tripadvisor, which made this place sound awful and made me rather worried about the stay. However, when we arrived our room was very comfortable and extremely clean (and when my husband spilt a small amount of coffee on the sheets one evening they...

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Helpful?
Thank Christine4521
Boston, Massachusetts
Reviewed 5 days ago NEW

this hotel is under renovation,not safe to stay,not clean at all,.trust me youll regret staying here.main entrance is close parking is full with trucks..cant have peaceful sleep due to excessive noise

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Helpful?
Thank aprilyn103113
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and you stay at our property. I definitely do apologize for the inconvenience and the experience you had during your stay. We are aware of these opportunities in out hotel and we are working towards resolving them as we speak. The hotel does have some age on it and we are focused on updating and...

Reviewed 6 days ago NEWvia mobile

Very clean, quiet, nice breakfast setup, pool and grounds clean and inviting, staff friendly and helpful. Room was clean and seemed to have been updated recently, bed was very comfortable. About 7 minutes from public beach park. Definitely will stay here again.

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Helpful?
Thank Lisa H
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and we appreciate you stay with us. We are delighted that you gave us an opportunity to accommodate your needs. With all the hotel options out there we strive to provide a clean room, great service, multiple amenities at a reasonable price. It is our goal to produce a great product for our guests to...

Palms West, Florida
Reviewed 2 weeks ago via mobile

When we booked this hotel it looked pretty decent from the online pictures. When we went to check in the lady at the front desk was having a conversation with a customer and she took 10 mins before she acknowlede us. We waited 20 minutes before we were checked in. When we walked in our room, it had a moldy...

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Helpful?
Thank sy5thave
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and we appreciate you giving us a chance to accommodate your needs. We sincerely do apologize for the opportunities faced during your stay. We have addressed these issues with the appropriate departments and are rectifying them as we speak. Please contact the property to speak to management. We strive everyday to update, upgrade and improve...

Reviewed 2 weeks ago

We lost our laptop from inside our hotel room, we reported it to the front desk receptionist, because the Manager was not there, it took 2 days until the Manager talked to us, after we have left him so many messages, and was really upset why he could not talk to us. We reported it to the police, too. The...

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Helpful?
1Thank Michael D
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and we appreciate you giving us the opportunity to take care of your stay. It is our ultimate goal to provide you a room in the best working order. We apologize for your experience and we are determined to update the hotel. We are looking into the alleged missing laptop and we have spoken already....

Los Lunas, New Mexico
Reviewed 11 February 2017

View the room before you actually settle on a room. The rooms are clean but outdated. Beds don't always have good mattresses. Lights don't always work. I had a computer chair that was missing one of it's wheels.

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Helpful?
1Thank bob3160
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and we appreciate your stay with us. We continue to strive to make this hotel better everyday. Our focus is our customer service and the experience of our guests. We hope to see you again in the future. Thanks.

Freeport, New York
Reviewed 11 February 2017

The Inn is located in the middle of nowhere. A pool side deluxe king size room is a room on the 4th floor overlooking the pool. The room was last updated I think in the 70's. The carpeting is stained and there is only one chair and no where to eat in the room. So the micro wave does't mean...

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Helpful?
1Thank Larry R
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your stay and we appreciate the feedback it is our goal to provide a great stay at a reasonable price. I apologize for the experience, please contact the property to discuss further. It is our goal to continue to be the best value destination in Palm Beach County. Thanks

Fort Lee, New Jersey
Reviewed 30 January 2017

The hotel front door is under renovation We had to enter through the rear door. The parking lot in disrepair and there was fighting and cursing going on there and in lobby of the hotel. There was screaming in the hall at 2:30 AM.we were reserved for eight nights and left after one night. Beware!!!

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Helpful?
1Thank NormanG126
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback on your experience. With any hotel we can not get better unless we hear from the voice of the customer. We take pride in providing great service, great amenities at a reasonable price. I do apologize for the experience faced and working towards upgrading and updating the property. We can not predict or control other...

Terre Haute, Indiana
Reviewed 17 January 2017

We stayed at this hotel just last weekend, January 15-16 We arrived and the front entrance was taped off, not sure if the hotel was open. We parked out front & this kind man was outside and showed us the way to the lobby entrance, we could walk by the attractive dumpster or all around the hotel. There were no...

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Helpful?
1Thank bvrabic
Steven J, Guest Relations Manager at The Inn At Boynton Beach, responded to this review

Thank you for your feedback and we appreciate you giving us a chance to accommodate your needs. We sincerely do apologize for the opportunities faced during your stay. We are aware of these issues and we are working with the appropriate departments to rectify them as we speak. Please contact the property to speak to management. We strive everyday to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Whether on vacation or business you ll find the Inn At Boynton Beach South Palm Beach County offers the best of both worlds. Combining comfortable and affordable lodging with a great location , conveniently located off Interstate I-95, scuba dive boats less then 1 mile away, just minutes from Palm Beach shopping along Worth Avenue or City Place, Delray Beach cruises are a short drive and over 20 of Florida s pristine golf courses within 5 miles. While staying at our hotel, you can spend a day deep sea or drift fishing, scuba diving or just enjoying the ocean beaches at Boynton Beach s Ocean Front Park or nearby Delray Beach and West Palm Beach . Our hotel is just 15 minutes from Palm Beach International Airport and 30 minutes from Fort Lauderdale International Airport. The West Palm Beach Convention Center is 20 minutes away. Start your day with a unique breakfast experience at our Breakfast Bar served every morning featuring the world's best tasting cinnamon roll. We offer free local phone calls, 24 hour fitness center and complimentary high speed internet access. End your day with our complimentary Manager's Reception every Monday through Saturday. Come visit Boynton Beach, FL soon, check out all we have to offer at The Inn At Boynton Beach. ... more   less 

Additional Information about The Inn At Boynton Beach

Address: 480 West Boynton Beach Boulevard, Boynton Beach, FL 33435 (Formerly Holiday Inn Express)
Region: United States > Florida > Boynton Beach
Price Range: RM278 - RM675 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Inn At Boynton Beach 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel Boynton Beach
Holiday Inn Boynton Beach
Boynton Beach Holiday Inn
Holiday Inn Express Boynton Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Inn At Boynton Beach staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a pool view which was nice and not noisy. As the hotel is quite large being at the opposite end to the elevators is probably quieter.”
 of 5 bubbles Christine4521, 28 Mar 2017 | Read review
“Rooms with pool view are good, if the weather is good, not windy and rainy.”
 of 5 bubbles michaeldC6913KA, 9 Mar 2017 | Read review
“Book elsewhere!”
 of 5 bubbles bucabuca, 11 Feb 2017 | Read review
“There is no way to choose a good room”
 of 5 bubbles NormanG126, 29 Jan 2017 | Read review
“Pick another hotel”
 of 5 bubbles bvrabic, 17 Jan 2017 | Read review
5 of 5