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I worked overnight nearby, but wanted a little downtime before heading out. I called the hotel, around 8am, and asked the lady if there was any chance I could get a room for just a few hours, knowing checkout was 11:00 am. She told me...More
The staff, Joe, Sunil, Crystal and your new member Ben were all wonderful, extremely pleasant, great to talk to !!!! A 50 ish yr. old woman , maybe the owner - was NOT pleasant at all ! ! ! Will never come back , matter...More
Thank JoAnn C
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Clearwater / US 19NResponded 21 May 2016
Dear JoAnn C,
Thank you for taking the time to express your thoughts and concerns regarding our hotel. I sincerely apologize for any inconvenience you may have experienced with some of our amenities and services. While I truly would have preferred you had a more...More
This hotel was a great place to stay in Clearwater. There are a variety types of rooms. My friend and I chose accommodations with separate sleeping arrangements and two bathrooms. That was wonderful. The location is great. There is not direct beach access but this...More
Very good, but that was only because of excellent customer service during the entire visit. In town for a special occasion with family friends in the area. From the time I made a last-minute change to my reservation with Judy at the front desk on...More
Room was ok.. We could never get enough towels.. They only gave us 2..we had 4 girls😩 we also had an issue with the shower curtain... Flooding the floor.. Other than that room was Ok... 5 miles from beach areasMore
Thank Michael D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Clearwater / US 19NResponded 19 April 2016
Dear Michael D,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room.
However, we’re sorry we fell below your expectation regarding housekeeping. We will look...More
No, on the gulf most of the beaches are not in this area. To stay on the beach you would need to stay in St Petersburg or Clearwater beach, This hotel has a large pool and spa. Everyone drives to which ever beach they like... More
No, on the gulf most of the beaches are not in this area. To stay on the beach you would need to stay in St Petersburg or Clearwater beach, This hotel has a large pool and spa. Everyone drives to which ever beach they like the most.