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All reviewsindoor poolfront desknice hotelhot tubqueen suitecracker barrelwould stay here againaround noonbacon and sausagegreat staffrestaurants and gas stationsdecent breakfastbiscuitsrooms are cleannext morninglong drivefitness room
the hotel was very convenient, clean and had every thing you need for your stay. Plus the staff was not only friendly but also knowledgeable for every thing from a good dinner to where to get good shopping buys
We stopped in Easter weekend to check rates and availability, the front desk attendant Lauren quoted a rate for the next day and offered to call us when the room was ready. She took us to see a room before we booked as we had...More
As a Platinum Elite member of over fifteen years I have NEVER had this problem with IHG properties. My information was used at this property, after finding an odd charge on my CC bill I contacted IHG where I was then forwarded to the hotel...More
Thank Joel G
Response from HOLIDAYINNEXPRE... C, General Manager at Holiday Inn Express Hotel & Suites CrestviewResponded 2 weeks ago
Good Morning Mr. "G",
I'm sorry to hear your experience with me was not to your expectations. I referred you back to IHG customer care to resolve the fraud issue you mentioned because account security is a high priority of mine and IHG Corporate. I...More
Hotel was clean and in good condition. It was what I would expect from a Holiday Inn Express.
But, the staff was rude and incompetent.
Both the night desk worker and the manager we spoke with in the morning were rude. They do not believe...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites CrestviewResponded 3 April 2018
I appreciate you for staying at Holiday Inn Express Hotel & Suites Crestview and for giving us your thoughts about your recent visit.
It's quite frustrating to learn that we did not live up to your expectations because of the service of our...More
The hotel is clean and the pool area is great.
The reason I have for a three is the noise!
I could hear the entire conversation from the room above or below, I don’t know which. ( I tried everything to block it!) the vent...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites CrestviewResponded 30 March 2018
Thank you for staying with us in this trip to Crestview. We endeavor to provide our guests with great experiences to remember of us. I'm happy to please your senses with the high level of upkeep we apply in our hotel and our...More