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Holiday Inn Express Crystal River

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792 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Crystal River
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Showing 722: English reviews
Rugby
Reviewed 18 April 2014

We stayed only one night unfortunately as this was a first class hotel. Right from the friendliness of the staff, the quality of the room (clean, well decorated, and comfortable), the quality and variety of breakfast, the location, and the price - there is nothing to fault. Will definitely be staying here again when next in Crystal River.

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Helpful?
Thank Martintracy
Apollo Beach, Florida
Reviewed 8 April 2014

I had originally stopped at the Crystal River, Florida Best Western which had rooms about $20 cheaper per night and on the water. The lady working the front desk (Dawn) was so rude I walked out and drove to Holiday Inn Express-Kari Norris was exceptional at the front desk and we received a great rate and she was a breath...

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Helpful?
1Thank Kim G
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review

Dear Kim G, Thank you for your outstanding review regaurding your recent stay with us. We are so happy to hear that we provided you with the hospitality that is deserved when traveling. I will be sure to pass on your kind comments and feedback to Kari and our team. Exceptional customer service and offering clean and comfortable accommodations is...

Burnsville, Minnesota
Reviewed 28 March 2014

We stayed at this hotel when doing a manatee tour. The front desk was very helpful with late check out, towels when requested and even gave map/directions to our next destination. My only complaint was the employee in the breakfast area removing salt/pepper shakers at our table without asking. Definitely will stay at this hotel in the future.

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Helpful?
1Thank Lafe L
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review

Dear Lafe L, Thank you for taking the time out of your busy schedule to review our Holiday Inn Express in Crystal River. We are sorry to hear that your experience during breakfast was anything less than the best. This issue has been addressed with our staff. We are happy that the rest of your stay with us was pleasant...

Ontario
Reviewed 25 March 2014

We stopped in Crystal River hoping to take a tour and see Manatees. The hotel was well kept, clean, quiet and the staff helpful, providing options for dinner. They also explained that Manatee tours had to be booked well in advance and gave us the names of some reputable tour operators. Unfortunately they were all booked up but one did...

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Helpful?
Thank Jane_BOntario
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review

Dear Jane_BOntario, Thank you for reviewing our Holiday Inn Express. So sorry to hear that you were unable to book a manatee excursion, but that gives you another reason to visit in the future :). We appreciate your feedback on your experience during your stay with us and have shared your comments with our team. We look forward to the...

Blacksburg, Virginia
Reviewed 23 March 2014

Spent several days here and enjoyed ourselves fully. The rooms were wonderful and the staff gave excellent recommendations for places to eat. Breakfast was good with several options available. Will definitely return.

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Helpful?
1Thank kayaklady4550
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review

Dear kayaklady4550, Thank you for taking a moment to share your experience with other travelers. We are happy to hear your stay with us was excellent and that you enjoyed our complementary Express Start Hot Breakfast. I have shared your comments with our team members, so we may continue to provide our guests with great service. Looking forward to your...

Saint Charles, Missouri, United States
Reviewed 21 March 2014 via mobile

Love this hotel. I stay here whenever I'm in town. The GM is great, very comfortable beds. Microwave and fridge in room. Nice soaps and shampoos (bath and body works) breakfast is excellent. Lots of good food and a pancake machine. I have not found any problems with this hotel at all.

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Helpful?
1Thank Jennifer M
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review

Dear Jennifer M, Thank you for your wonderful review of our Holiday Inn Express in Crystal River, FL. Our guest rooms are well appointed for business and leisure travelers alike. We are so glad that you enjoyed our amenities and pan cakes during breakfast :). Looking forward to providing you with an exceptional stay experience with us again soon. Thank...

Appleton City, Missouri
Reviewed 18 March 2014

This was a very nice hotel. Very clean, beds & pillows were comfortable, front desk people were very friendly & helpful. Nice pool (outside). The only complaint we had was the breakfast woman wasn't very friendly & refused to put out more cinnamon rolls once her "allotted" amount had been served, even though more than one person requested them. (My...

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Helpful?
Thank rannydef
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review

Dear Rannyfos, Thank you for your valuable feedback regarding your recent stay with us. We are sorry to hear that your experience during breakfast did not meet with your expectations. We have addressed the concerned with our team. We are glad that you enjoyed your stay overall and look forward to your next visit to Crystal River, FL. Once again,...

Reviewed 18 March 2014 via mobile

The front desk manager was rude and very unprofessional. He tried charging me a higher rate after I explained it to him as well as show him but to no avail. I'm gonna recommend to my company, family, as well as friends no to stay here until the fix their front desk issues. The other staff was GREAT especially their...

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1Thank RHSKnights
IHGCare, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review

Dear Henry C, Thank you for taking the time to share your comments online. I sincerely regret that this visit was not 100% satisfactory most especially with the level of service received from our reception staff. I have taken note of your valuable feedback and this will be forwarded to the appropriate departments to ensure similar incidents are avoided in...

Kiel, Germany
Reviewed 15 March 2014

Everything fine with this hotel. Plus side: Better than average breakfast. The room size could be a little bit bigger, but its ok. Very nice and friendly staff. Nearby street can be sometimes bothersome.

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Helpful?
Thank warfair
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review

Dear Warfair, Thank you for reviewing our Crystal River hotel. We are happy to hear that you enjoyed your stay, the breakfast and our friendly staff. Our hotel features Double-King rooms and 2-Bedroom Suites with offer additional space. We look forward to your next visit to Crystal River ... see you soon. Imran C. Guest Services Manager

Castleton On Hudson, New York
Reviewed 13 March 2014

The cleanest Holiday Inn Express I've ever stayed in. The staff was wonderful and friendly, the rooms were very nice, and incredibly clean. The one complaint I would have is that there are only two queen, or two double rooms available, no king beds. The front desk staff, the wonderful lady who provided the breakfast service, even the housekeeping staff...

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Helpful?
Thank Serotta620
hiexpresscr, Guest Relations Manager at Holiday Inn Express Crystal River, responded to this review

Dear Serotta620, Thank you for the outstanding review of our Holiday Inn and our wonderful team members. We apologies for the inconvenience of not having a king room available during your stay. Our property offers a selection of rooms with two-queen beds, two-king beds with or without sofa sleeper, and also a two-bedroom suite with spacious living area and wet...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Crystal River s Newest Hotel for Business, Leisure and Eco-Travelers Welcome to the Holiday Inn Express Crystal River! Our modern, green friendly and smoke free hotel is located in the charming city of Crystal River, FL. Near the intersection of Hwy 19 and Hwy 44, the hotel is located East of Inverness, FL, North of Tampa, FL and West of Orlando, FL.Situated in Citrus County, Crystal River is a nature lover's dream and best known for having the world's highest concentration of manatees visiting the area's spring fed waters. The hotel is close to the Nature Coast s beautiful Eco-attractions that offer canoeing, kayaking, fishing, hiking or trail riding all available at Crystal River Preserve State Park. Visitors can take advantage of swimming, snorkeling or diving with manatees in Kings Springs or relaxing on Ft. Island Gulf Beach. The hotel is minutes from Progress Energy Nuclear Power Plant, Seven Rivers Regional Medical Center, Citrus Memorial Hospital and Simon Crystal River Mall. Enjoy premium amenities during your stay with us. Families will enjoy our spacious double king guest rooms with their choice of color theme. Business travelers can utilize our Crystal Meeting Room equipped with audio/visual equipment, accommodating up to 66 people. Be sure to check Crystal River, FL off of your list of the 1000 Places To See Before You Die. Our staff will make you feel so special, you won t want to leave! ... more   less 

Additional Information about Holiday Inn Express Crystal River

Address: 1203 NE 5th Street, Crystal River, FL 34429
Region: United States > Florida > Crystal River
Price Range: RM516 - RM605 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Crystal River 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express Crystal River Hotel Crystal River
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Crystal River staff and other travellers.
16 questions
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Wrexham, United Kingdom
Marietta, Ohio
7 months ago
Tampa, Florida
over a year ago
Fort Lauderdale, Florida
over a year ago

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Questions? Get answers from Holiday Inn Express Crystal River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on one of the higher floors near the front - room was very quiet.”
 of 5 bubbles Z1439LCmaryv, 15 Dec 2016 | Read review
“I have a ground floor room and it was very quiet”
 of 5 bubbles rutht1949, 1 Nov 2016 | Read review
“Very clean and nice!!”
 of 5 bubbles LisaCarr2014, 26 Jul 2016 | Read review
“Be aware of last minute check in.. limited bed choice.”
 of 5 bubbles billmP9142ZI, 10 Jul 2016 | Read review
“One or two night stay this is a good place to consider - with kids or a longer stay might want to check around.”
 of 5 bubbles Y7710SOjamesp, 25 Mar 2016 | Read review
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