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Hawks Cay Resort

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Hawks Cay Resort
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4,507 Reviews from our TripAdvisor Community

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Showing 4,270: English reviews
Oakville, Canada
Reviewed 29 May 2014

The Resort is beautiful great for families, we loved the pools and the surroundings and it is super clean.We were disappointed with our suite. The carpet was really stained and the fans were not working properly. The TV in the second bedroom had to be turned on and off manually by climbing onto a chair. We called maintance to have...

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Helpful?
3Thank WeRFour
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is disappointing to read a review such as yours as this is not the first impression we expect to deliver to our guests. We will share your comments with our team as we are always looking for ways to improve the experience of our future guests. In the next coming months, we will be undergoing updates to our resort...

Miami
Reviewed 29 May 2014

Loved the resort! We stayed in the hotel and I loved the rooms. They were clean, spacious and had lovely decor. Yes, the resort was crowded because it was a holiday weekend so we expected it. The resort is very family friendly, there were alot of kids everywhere, which we enjoyed because we were with our daughter. She enjoyed the...

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Thank Nany14
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your review of your stay at our resort. It is always great to hear when a guest enjoys their time with us and it seems like you and your family really made the most out of your getaway. We're happy that you chose the Hawks Cay Resort for your vacation and we hope you'll visit again...

COCONUT CREEK
Reviewed 29 May 2014

Just stayed at Hawks Cay on a retreat with a large group. The hotel staff was very patient and accommodating to all of us. The conference food was tasty and enjoyable. The banquet staff went to great lengths to make our meals relaxing and enjoyable. The resort is fun and relaxing with plenty for everyone of all ages to do....

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1Thank Lbhendry
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your review of your stay at the Hawks Cay Resort. We strive to provide a positive experience for all of our guests and it makes us happy to hear we did just that. Your kind words about our staff are very much appreciated and we look forward to welcoming you back the next time you are...

Florida
Reviewed 29 May 2014

My husband needed a getaway after tax season; a friend suggested Hawks Cay resort. It was a nice resort, pretty remote. They have many activities, tennis, bicycle riding, etc. We saw 2 pools, 1 of which was an adults only pool, which worked out good because the main pool needed to be shut down for a few hours for a...

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Helpful?
Thank biscotti29
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We care deeply about every guest’s feedback and appreciate your comments regarding your recent stay. While we are certainly glad to know you enjoyed our beautiful location and many of our amenities we offer, it is regrettable that your entire stay was not positive. Your comments about our staff and resort will be shared with our management staff as we...

Asia
Reviewed 29 May 2014

The complex immense with several kinds of facilities. We opted for the room with a "water view" which turned to be a partial view of its Transquility Pool and a glance at the Gulf through the palm trees. The room was very comfortable though rather "heavy" in its furnishing. The buffet breakfast (at $24) was large but not very imaginative...

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1Thank Asia26Traveller
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for taking the time to provide your comments in regards to your stay at our resort. Your feedback regarding your guest room and lack of customer service were unfortunate and we will forward your comments to our management staff. We do apologize for any inconveniences or frustrations this may have caused you and hope you’ll allow us another...

Plantation, Florida
Reviewed 28 May 2014

Just got back from a short stay at Hawks Cay Resort. I have been to many different places in the Florida Keys and this is by far the most beautiful and family friendly resort. Yes, it is quite a bit more expensive than your typical Keys hotel but it is certainly worthy it.

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2Thank Craig F
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your great review as it was a pleasure to accommodate you at the Hawks Cay Resort. Your kind comments about our resort are very much appreciated. We look forward to welcoming you back again on your next trip to the Florida Keys.

Reviewed 28 May 2014

Loved the pools and resort amenities! Great for families :). Could have done without the 500 hold on my visa/debit card which took a week to take off once we checked out. Other than that, highly recommend if you get a good deal during the summer. Would definitely not pay full price.

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Thank Lilana78
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

At the Hawks Cay Resort, it’s always our goal to provide all of our guests with exceptional service, comfortable accommodations and a variety of great amenities to ensure their stay with us is memorable. Nothing pleases us more than to hear we did just that. As for your incidentals hold to your account, the monies are promptly released by our...

Reviewed 28 May 2014

The place is great, so many pools, so clean and the kids area!! We have a 4 and 6 year old and they loved it so we had to come back! We had another amazing trip, we only ate lunch at the pool, and ate dinners outside of the resort. We did not care for the restaurants for dinner.

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2Thank handrews22
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your great review. It was wonderful to have you and your family stay with us at the Hawks Cay Resort. Your kind comments about our resort are very much appreciated. We are delighted that you and your family enjoyed our beautiful location and many of our kid friendly amenities that we provide. We look forward to welcoming...

Reviewed 27 May 2014

We had the BEST time at Hawks Cay just my husband & I! The grounds are beautiful, truly. Feels like you are in a different country. Our room was large & wonderful. The bed, ugh the bed; we are still talking about it. It was like a cloud. SO comfortable. If we could have fit it in the car, we...

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1Thank suitcasesNsippycups
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for your great review of your stay at the Hawks Cay Resort. We are delighted that you and your husband enjoyed the comfort and amenities provided by our resort. Your kind words regarding our staff are very much appreciated and they will be thrilled to hear your feedback. It was a pleasure to have you both stay here...

Yonkers, New York
Reviewed 27 May 2014

Hawks Cay is the place for families with big kids. Swimming pools are very worm. Views are just stunning. Activities are not chip but worth it. Kids (8 and 11 y/o) liked Dolphin Connection, parasailing and snorkeling. Sunset cruise was rather boring. Food is on the expensive side and variety was not great, but delicious. Overall it was our best...

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Thank Andrey P
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It seems like you and your family really made the most of your stay and it was our pleasure to accommodate you. Our goal is to provide a memorable experience for all of our guests and it makes us happy to hear we did just that. We are delighted that you and your family had the opportunity to enjoy many...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Region: United States > Florida > Florida Keys > Duck Key
Price Range: RM1,121 - RM2,889 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
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Questions & Answers

Here's what travellers have asked, with answers from Hawks Cay Resort staff and other travellers.
109 questions
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Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Sanctuary is great for larger parties and has a great private dip pool!”
  • The view from the sunset cruise! A must do!!
  • Beautiful, heated dip pool in our own private backyard!
  • Great details!
 of 5 bubbles CCook17, 24 Mar 2017 | Read review
“Anywhere on this resort is heavenly!!!”
 of 5 bubbles alailachampion, 22 Mar 2017 | Read review
“Avoid this place drive 64 more miles and stay in Key West”
 of 5 bubbles bobf199, 21 Mar 2017 | Read review
“check in early and enjoy the beautiful settings and the pools”
 of 5 bubbles mag694, 21 Mar 2017 | Read review
“Book in the Hotel Section instead of the Condos....our condo needed cleaner carpet and new mattresses.”
 of 5 bubbles F7795MDroberte, 20 Mar 2017 | Read review
5 of 5