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Hawks Cay Resort

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Hawks Cay Resort
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4,372 Reviews from our TripAdvisor Community

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Showing 4,143: English reviews
Reviewed 7 March 2014 via mobile

Pros- amazing place for small kids. Very safe/secure playground and pool area with lots of activities. The beach/pool area was very well kept. The resort itself was beautiful. The staff was very friendly. Free valet parking and a shuttle service was nice with a 2 year old. You can charge everything to your room, use your hotel key as a...

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Helpful?
Thank Brandy J
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for taking the time to share your thorough review of our property. We would like to take this time to apologize if our accommodations did not meet your expectations. It is disappointing to learn of the inconveniences that you encountered in your room and we regret that we were unable to impress you with our Island View accommodations....

Charleston, South Carolina
Reviewed 6 March 2014

Our recent vacation at Hawk's Cay Resort was one our our best ever. We wanted a quiet, relaxing vacation so we stayed in the Sunset Villas, which are a few minute walk (or tram ride) from the main area of the resort. Sunset Villas has its own pool which overlooks Tom's Harbor and I now know why they call it...

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2Thank LovetheKeys1020
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

It is wonderful to learn that you spent one of your best vacations at our Hawks Cay Resort. Thank you for taking the time to share your experience and positive feedback regarding our Sunset Villas. It seems like you truly enjoyed a relaxing and memorable experience by our pool! We are so glad that you enjoyed your vacation with us...

Reviewed 6 March 2014

Hawks Cay is a good hotel on Florida Keys. Just in the middle so a nice starting point - either to Bahia Honda or Marathon, or even Key West. If it was somewhere else I would rate it as 3*. But there is not so many alternatives for similar resorts in Florida Keys. Sth for people who prefer to stay...

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Helpful?
Thank theNine
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We truly appreciate your honest remarks regarding your recent stay with us at the Hawks Cay Resort. While we regret that we were unable to impress you in all areas of your visit, we are grateful that you've given us this opportunity to improve our customer service. While we regret that the service you received missed the mark, we assure...

Stockholm, Sweden
Reviewed 5 March 2014

Stayed at this beautiful resort for five nights. The resort is big and have all kind of options for your stay. We stayed in a big room with two Queen beds. It's a Carribean feeling in the main building and the pool area is great. The salt water pool is a fun alternative and the topping of the cake are...

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Helpful?
Thank gell_nilsson
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are pleased to know that our resort met your expectations! Thank you for sharing your warm remarks regarding your five-night stay with us. It is wonderful to read so many encouraging comments regarding our property and we are happy that you enjoyed our spacious accommodations. The next time you are planning a vacation, we hope you'll think of the...

Ridgefield, CT
Reviewed 5 March 2014

My husband and I just came back from a two day stay at Hawks Cay. We were meeting friends who wanted a taste of the Keys, tennis and boating. I would say that this place really caters to children or boaters or tennis players. It seems like there a lot of activities for kids, which is great if you have...

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Helpful?
Thank DandMRidgefield_CT
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your impressions of your stay! We are glad that you were able to enjoy a massage in our spa and we appreciate your feedback regarding your experience. We are very grateful for the level of detail that you've shared regarding the various activities that we have available at our resort. We hope you will consider visiting...

Wisconsin
Reviewed 4 March 2014

We had a delightful 4 days at Hawks Cay! After reading negative reviews, I was apprehensive about staying here while on business. But we could not have been happier. Our room was lovely and clean, and had a balcony with a beautiful tropical view of the pool and bay, and live evening music and a beautiful gas fire pit to...

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Helpful?
Thank Redsumac
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are thrilled to know that your visit has inspired a return stay! Thank you for taking the time to share your Hawks Cay Resort experience, we are delighted that we were able to exceed your expectations! We appreciate you sharing your positive feedback regarding our food and services at our on-site restaurants. We are happy that you enjoyed so...

Milton, Massachusetts
Reviewed 3 March 2014

We booked our reservation 8 months in advance of our trip. After reading the negative reviews I was apprehensive and worried about checking in - but it just proves that you cannot please everyone all the time. We had such a nice time, The resort was beautiful, the food in the restaurants was awesome, the drinks we sooo good! Look...

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1Thank Lisa C
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We are truly delighted to know that we were able to pleasantly surprise you! Thank you for giving us this opportunity to impress you with everything our resort has to offer. We are happy that you had such a nice time at our resort and we look forward to welcoming you back to the Hawks Cay Resort next year!

Marlton, NJ
Reviewed 3 March 2014

If you are traveling to the keys, stay at this resort! I stayed in the hotel section (good choice since its located at the main pool/bars/restaurant/lagoon area) in a room with a King Bed and Bunk Bed. Large comfortable room and bathroom. They even provide Tommy Bahama shampoos! If you want a peaceful, relaxing vacation, this is the place. They...

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Helpful?
2Thank KingCobra7003
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We can't thank you enough for your wonderful review of our property! It is rewarding to know that you enjoyed such a peaceful and relaxing experience with us here at the Hawks Cay Resort. You've certainly made the most out of your visit and we're thrilled that you enjoyed our fire pits and live entertainment. Thank you for providing such...

Westford, Massachusetts
Reviewed 3 March 2014

Hawks Cay resort was a beautiful place to stay. Hotel room was better than expected with a wonderful balcony. The only complaint about the room is it had a strange smell of some kind of cleaner. Other than that the beds were extremely comfortable and I slept very well for my whole stay. The pools were very nice and warm...

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1Thank Iuuu
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

Thank you for sharing your snorkeling experience with us. We do truly regret to learn that you were unable to fully enjoy your snorkeling trip due to rough waters. We regret your disappointment and hope you'll have the opportunity to visit us again soon. We are glad that you enjoyed so many aspects of our resort from our bedding to...

Villas, New Jersey
Reviewed 2 March 2014

The resort was beautiful and the staff including Wanda Slaughter was amazing. We did the Dolphin Connection. Swimming with dolphins and learning about dolphin and marine conservation with the only on-property resort dolphin program in the continental U.S. was amazing. At the Beach Grill the fish tacos are the best! Enjoying the rest of of day laying out at the...

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Helpful?
Thank MrMrsKling
Hawks_Cay-FL, General Manager at Hawks Cay Resort, responded to this review

We always enjoy reading about our guests' visits with us. Thank you for sharing your experience and all of the highlights of your trip! We are happy to know that you enjoyed a relaxing vacation and we truly appreciate your kind recognition of our staff members. We are all touched by your kind words and hope you will choose to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hawks Cay Resort

Address: 61 Hawks Cay Boulevard, @ Hawks Cay Resort, Duck Key, FL 33050
Region: United States > Florida > Florida Keys > Duck Key
Price Range: RM1,347 - RM2,302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hawks Cay Resort 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hawks Cay Hotel Duck Key
Hawks Cay Duck Key
Duck Key
Hawk Cay Resort
Hawks Key
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Questions & Answers

Here's what travellers have asked, with answers from Hawks Cay Resort staff and other travellers.
93 questions
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Questions? Get answers from Hawks Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Water View Lanai Guest Room is AMAZING! Opens right to the pool.... like walking out into your own private backyard pool!”
 of 5 bubbles JohnInWPB, 19 Jan 2017 | Read review
“Facing the water”
 of 5 bubbles 998CarolS, 19 Jan 2017 | Read review
“villas, if couples or pool view”
 of 5 bubbles sts421, 17 Jan 2017 | Read review
“check under your mattress and all around your room for bed bugs.”
  • bed bug bite on back
  • bed bugs under mattress
  • Bed bugs found on box spring
  • bed bug bite on arm
 of 5 bubbles gbolger, 9 Jan 2017 | Read review
“I would book a room with a lanai on the ground floor. You have a great place to relax with lounge chairs but can easily go to the pools.”
 of 5 bubbles Sarah1216, 4 Jan 2017 | Read review
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