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The Ritz-Carlton, Amelia Island

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2,078 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Amelia Island
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Showing 2,063: English reviews
Philadelphia, Pennsylvania
Level Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 29 March 2015

I was told thru a TripAdvisor message process weeks ago ( by Jon ) that NO construction. Ouch, many pool goers were not happy. PROS: room size is great, pool to ocean walk is terrific. But Sports Bar ( Burger restaurant) during sweet 16 week another ouch. I guess a 4/5 star resort does not read their guest profile well... More 

Helpful?
5 Thank Dad1104
Chicago
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 28 March 2015

I am late with my review, but after our second stay and second time our final invoice was incorrect - I need to make sure that this issue is noted on this site. Stayed at this property in December for the past 2 years. The property is very nice and the decorations for Christmas are fantastic. We enjoyed our stay... More 

Helpful?
6 Thank travelcrazy58
ERK_RCAI, Manager at The Ritz-Carlton, Amelia Island, responded to this review

Thank you visiting our resort. I am happy to hear you enjoyed your stays with us. I have shared your feedback regarding billing with the Accounting leadership team to ensure their processes with guest billing are in place. I will continue to watch this and work on improving te process. I do hope you return to The Ritz-Carlton, Amelia Island... More 

South Carolina
Level Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 March 2015

This is another luxurious Ritz Carlton and is located directly on the beach. Beautifully decorated, friendly and helpful staff - service above and beyond. Two things to mention - for tv watchers, there's no HGTV, Food Network, Bravo or E channel. Very limited line up. And when I went to brew a cup of coffee the first morning, I pulled... More 

Helpful?
4 Thank OHWVSC
Jacksonville, Florida
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 March 2015

I have stayed at Ritz Carlton hotels around the world, and they are consistently great. You can always count on good food, beautiful rooms and a fully equipped gym. This is not my favorite Ritz, the room colors are a little dark, but that is a picky comment. The Salt restaurant is world class, we ended up eating there every... More 

Helpful?
1 Thank Laura L
Albuquerque, New Mexico
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 March 2015

Second visit to the Ritz on Amelia Island. Another great stay. I would recommend making reservations at their onsite restaurant "Salt" before you arrive. Both times we stayed at the hotel the restaurant was booked both nights. Pool area has some construction taking place but it did not interfere with the main pool and noise is limited. Nice size rooms,... More 

Helpful?
1 Thank John S
Marietta, Georgia
Level Contributor
182 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 24 March 2015

Our introduction started with a rude attitude before we were even in the building! We did not want to valet park our car and the doorman told me in a snotty/rude tone "you have to pay for valet parking even if you do no use it." Thats what I like, to be tagged as a deadbeat before I even get... More 

Helpful?
5 Thank Jwvv
ERK_RCAI, Manager at The Ritz-Carlton, Amelia Island, responded to this review

Thank you for your feedback on your recent stay with us. I am very sorry that you had a terrible experience and II would like the opportunity to discuss this with you. Please know that your information has been shared with my leadership team so they can research the opportunities you encountered and ensure that proper procedures are in place... More 

Orlando, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2015

This was my first visit to the RitzCarlton. You did not disappoint . Every staff member provided excellent service. Our 7th floor ocean view was simply beautiful. We have decided we will be back next year . Kudos to room service and housekeeping staff for friendly and professional service. The staff at this hotel is well trained in hospitality service... More 

Helpful?
Thank anesta2013
connecticut
Level Contributor
92 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 22 March 2015

Stayed four nights for aCompany related event. From the moment of arrival to departure the staff at every level and every location were extraordinary. Rooms are up to date and well appointed. Wifi is fast and available everywhere. The maids leave nice and informative notes about tomorrow's weather. I can't say enough about the staff here. Helpful, anticipate every need.... More 

Helpful?
1 Thank networkConnecticut
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 March 2015

The hotel did not live up to my expectations. The staff was courteous and tried to accommodate. The food was not great. Rooms in need of updates. Bed smelled musty. Fold out sofa was awful. Staff did try twice to make it better but still bad.

Helpful?
5 Thank Bellarae3
ERK_RCAI, Manager at The Ritz-Carlton, Amelia Island, responded to this review

Thank you for your valuable feedback. I am happy to hear that our staff was curteous and helpful. I have shared you with my leadership team so they can investigate and correct issues in their areas. I would welcome the opportunity to discuss your stay with us. Erik Kreft More 

The Villages, Florida
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 21 March 2015

Unfortunately the weather did not cooperate for our annual girls weekend at The Ritz. We meet every year at a different Ritz around the state of Florida. They year we should have gone south instead of north. As always the service was totally five star. I often wonder where the Ritz Carlton Hotels consistently find such wonderful people. We may... More 

Helpful?
Thank hmsharleyd

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Immerse yourself in southern charm at The Ritz-Carlton, Amelia Island. With miles of pristine beaches to explore, you’ll find yourself basking in the glow of the sun as you swim, relax or walk along the sandy shore. As one of the most popular beach destinations on the East Coast, this luxury hotel in Florida provides a welcome barrier between you and the world beyond. ... more   less 

Additional Information about The Ritz-Carlton, Amelia Island

Address: 4750 Amelia Island Parkway, Fernandina Beach, Amelia Island, FL 32034-5501
Region: United States > Florida > Amelia Island > Fernandina Beach
Price Range: RM1,491 - RM3,255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Amelia Island 5*
Number of rooms: 446
Reservation Options:
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Also Known As:
The Ritz-Carlton - Amelia Island Hotel Amelia Island
Ritz Carlton Amelia Island
Ritz Amelia Island
Amelia Island Ritz-Carlton
Hotel Style:
#4 On the Beach Hotel in Fernandina Beach
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Amelia Island staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Amelia Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a view of the ocean”
 of 5 bubbles 914maggih, 27 Nov 2016 | Read review
“Loved the south coastal side.”
 of 5 bubbles CasperBurger, 27 Nov 2016 | Read review
“Seventh floor was quiet and had a great ocean view”
 of 5 bubbles 394kristenb, 25 Nov 2016 | Read review
“face the water for lovely view but no sunset.”
 of 5 bubbles mckay19806, 23 Nov 2016 | Read review
“Have to pay a premium but would book a room with a view of the beach”
 of 5 bubbles SBHTravels, 20 Nov 2016 | Read review
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