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Holiday Inn Express Hotel & Suites Florida City

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388 Reviews from our TripAdvisor Community

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Showing 328: English reviews
New York City, New York
Reviewed 27 January 2017 via mobile

I was expecting a bit more from this hotel. Overall it wasn't bad (I stayed only one night) though it had a dated and worn feel. However, what really got to me was something many people probably wouldn't even notice. As I was sitting and eating by the desk in my room, I noticed a number of small bugs scampering...

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Helpful?
1Thank AMJ92
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Dear AMJ92, We came across your review and I looked into your experience as well. I am glad to read your positive feedback that our overall our hotel wasn't bad. However, I very am sorry to learn about the dated condition of the hotel and the bugs on your desk in the room which may have caused your discomfort. I...

Marquette, Michigan
Reviewed 18 January 2017

Our room was clean and well appointed, but seemed to be missing an easy chair. Unfortunately it was right next to the laundry, a storage room, and the door where the staff threw out garbage in the morning, so it was quite noisy. Breakfast staff was friendly, but front desk folks could use some help with their customer service skills....

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Helpful?
Thank Laura P
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Hello Laura P, I really appreciate your feedback for the Holiday Inn Express Florida City-Gateway To Keys, FL. I'm sorry that our front desk staff missed the opportunity to assist you appropriately. We take pride in friendly accommodations and everything that you have raised will help the hotel's management to further improve training for our staff. On a lighter note,...

Oregon
Reviewed 17 January 2017 via mobile

This seemed like a good holiday inn express... good breakfast, nice staff, but not sure about a full make over. I think what they did was make over the smaller stuff but not sure about the bones of the hotel (i.e. Walls, paint and doors and trim) that would be a lot harder to fix but I believe that this...

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Helpful?
Thank dostka
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Dear dostka, Thank you so much for your review of our hotel. We are glad to know you liked the friendliness of our staff and the quality of breakfast selections we serve. We are sorry you were not satisfied with the condition of our facility. Your feedback is very important to us as this continually helps us improve the facilities...

Jerseyville, Illinois
Reviewed 2 January 2017 via mobile

We were heading home from Florida Keys and we're going to stop at a Hampton Inn but they were all sold out so we decided to try one of these and was really happy.it has so much room. the girl at the checkout was so nice we have never been happier than we are with this room.it is so large...

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Thank philipreese
Michigan
Reviewed 26 December 2016 via mobile

On the surface, a typical Holiday Inn Express, a go to value brand when I'm just looking for a play to lay my head for the night. But nothing more than average, and some problems. Design, layout, furnishings... all typical HIX. Room floor was dirty, kind of a musty smell (but it is Florida). Room refrigerator was off kilter and...

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Helpful?
1Thank jra3
RARE-Hospitality, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

jra3, Thank you for staying with us and for sharing your experience. I am sorry to learn that we failed to meet your expectations and you didn't receive value for what you paid. We never want our guests to feel taken advantage of, please contact me at the hotel at your convenience. I wish to discuss this matter further with...

Burien, Washington
Reviewed 10 December 2016

Walking down the hall, I freaked out at the lime green color. But once in the room, it was very good. Very large room with adequate wall plugs for a techie guy. No tacky signs in bathroom with the fake environmental concern asking you not to get a new towel--new towels provided without request. Good wifi. Nice large comfortable room...

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Helpful?
Thank Angeles
RARE-Hospitality, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Angeles, Thank you for the review and 4 rating, I am delighted to learn that you enjoyed your stay. With regards to breakfast, Holiday Inn Express originally only offered coffee, juice, and baked goods. However, due to the high guest demand, the breakfast was expanded to provide what is offered today. IHG takes guest comments very seriously and they weigh...

Reviewed 15 November 2016 via mobile

Like waking up with the foul stench of mold in your hair? How 'bout a splitting headache and chest congestion due to the piercing smell of mold and fungus? And like that isn't enough, you can also enjoy all of this accompanied by an air humidity like a worn out sauna. In addition, the staff will greet you with a...

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Helpful?
Thank Elisabeth L
RARE-Hospitality, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Elisabeth L, I am sorry to learn of your unpleasant experience while staying at our hotel. On behalf of the ownership, management, and entire staff, please accept my sincerest apologies. This is not the service we strive to provide to our guests. If you wouldn't mind, please contact the hotel, I would very much like to discuss this matter in...

Morehead City, North Carolina
Reviewed 9 November 2016

Apparently someone forgot to include this property in all of the IHG makeovers of their properties. This place was rundown....pool area was filthy....ashtrays overflowing with old butts....during the week the standard breakfast offered at ALL Holiday Inn Express hotels was cut in half in the choices here....staff was sketchy....do yourself a favor....pay the extra bucks to stay on the Keys...

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Helpful?
Thank Molly D
RARE-Hospitality, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Molly D, Thank you for sharing your thoughts about your recent stay at our hotel. I am sorry if our property did not meet up to your expectations. It is an older hotel opened in 2006, and we have recently begun renovations. As for laundry facilities on site, plans have been made to install machines in the next year. However,...

Reviewed 31 October 2016 via mobile

$80 for one night. Great location after long drive back from key west. Room did have an old smell. Good price for the holiday inn name. We did lots of research and chose this over Floridian and Quality Inn which are both in lower tier stars

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1Thank Triet N
Cambridge, United Kingdom
Reviewed 25 October 2016 via mobile

Comfortable, large room. Ok free breakfast with nice dining area. Nice small pool. Next to a booze and cigar shop. Close to lots of places to eat. Just off a major route. Adequate base, nothing fancy.

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Thank Vickers55
RARE-Hospitality, General Manager at Holiday Inn Express Hotel & Suites Florida City, responded to this review

Vickers55, Thank you for choosing us for your stay and for the positive review. I am pleased we were able to meet your needs during your brief stay. I hope that you come visit us again the next time you are in the area. Kenny Oliver General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
For fun in the sun and the convenience of local businesses and attractions within minutes of the hotel, we invite you for a fun loving experience at the 100% smoke free Holiday Inn Express Florida City-Gateway to the Keys. Spend less time in traffic and more time doing what you came to do. We are within a few miles from local attractions such as; Homestead-Miami Speedway, Everglades National Park, Turkey Point Power Plant and minutes away from great local restaurants featuring excellent seafood, steaks, authentic Italian and home made Mexican cuisines. Whether you re coming to Florida City for business or just to relax, your room at the Holiday Inn Express Florida City is your personal retreat. Great amenities such as free high speed Internet access, comfortable bedding, and a great new hot breakfast await your arrival. An inviting, fun and caring staff is willing to help make your stay comfortable and enjoyable. For a fun relaxing day, play the back 9 at the nearby golf course, visit the alligators in the Everglades, or enjoy some fishing in Biscayne National Park. After a long day take a refreshing dip in our outdoor pool or lounge around and take in the warm inviting sun. Whatever your plans may hold; when you re in South Florida Stay Smart at the Holiday Inn Express Florida City. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Florida City

Address: 35200 S Dixie Hwy, Florida City, FL 33034
Region: United States > Florida > Florida City
Price Range: RM531 - RM886 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Florida City 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Florida City
Holiday Inn Express Florida City
Holiday Inn Florida City
Florida City Holiday Inn
Hotel Style:
#5 Business Hotel in Florida City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Florida City staff and other travellers.
2 questions
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Brossard, Canada
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Florida City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep housekeeping out of your room.”
 of 5 bubbles CarlandCindy, 28 Feb 2017 | Read review
“Ask to smell the room first”
 of 5 bubbles 36patrickj, 6 Feb 2017 | Read review
“not a bad stay before heading to the keys”
 of 5 bubbles Wesnole, 26 Sep 2016 | Read review
“Find a different hotel”
 of 5 bubbles Deely_Bopr, 3 May 2016 | Read review
“Can't help, all rooms are so-so”
 of 5 bubbles MarkN609, 14 Mar 2016 | Read review
5 of 5