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All reviewscruise portgeorge johnsonkiki's restaurantshuttle servicefifth floornext morningfree shuttlehotel restaurantlauderdale airportparking garagebusiness centernice poolstayed one nightthe hotel offersroom was largecab riderental car
I stayed at this hotel for one night. My flight was delayed and reached there around 5:00 a.m. in the morning with only 5 hours to check out. Front desk staff was courteous and friendly. Front desk person offered us to extend our check out...More
Stayed in this hotel for one night pre cruise. Our flight was 2 hours late arriving in Ft Lauderdale so we did not get there until late in the evening. We were tired and did not want to wait, so we did not take the...More
3 Thank Ken G
Response from Heli M, Front Office Manager at Crowne Plaza Fort Lauderdale Airport / Cruise PortResponded 29 May 2018
Dear Ken G
Thank you for taking the time to write a review about us, here on Tripadvisor. Our main goal is your satisfaction, therefore; we are pleased that you found our staff, amenities and facility up to your expectations with great service.Thank you again...More
I would like to publicly thank three key individuals at the Crowne Plaza Ft. Lauderdale Airport-Cruise: Charles (Director of Sales); Nicole (frontdesk agent) & last but not least Heli (manager on duty) for their AWESOME customer service & helpfulness during a very very stressful traveling...More
I usually like Crowne Plaza Hotels but the customer service at this hotel rubbed me the wrong way. I spent the night out with a friend that had a room at the hotel. I called down to the front desk for an extra towel and...More
Response from Heli M, General Manager at Crowne Plaza Fort Lauderdale Airport / Cruise PortResponded 4 days ago
Thank you for leaving feedback about your recent stay with us. I am sorry that we didn't meet your expectations; our aim is to provide exceptional service to all our guests. I truly apologize for the inconvenience you had to face due to the issues...More
We stayed for 3 days before we left for a cruise. We played tourist and the location was near almost every attraction and no further than a half hour to 45 minutes from others.
The staff was friendly and accommodating. They accepted a package for...More
Response from Heli M, General Manager at Crowne Plaza Fort Lauderdale Airport / Cruise PortResponded 1 week ago
Thank you for your kind word regarding our hotel and your recent experience with us. We are so happy you found our property amenities from location, décor, and comfort to be accommodating and wonderful. Again, thank you for your feedback and hope to see you...More
Response from EndtoEndHiker | Reviewed this property |
Yes there is a shuttle to the cruise port, which the hotel charges per person. Unless there are a bunch of you, you might just call Uber or a taxi which charge per vehicle. Also, the shuttle may stop at more than one... More
Yes there is a shuttle to the cruise port, which the hotel charges per person. Unless there are a bunch of you, you might just call Uber or a taxi which charge per vehicle. Also, the shuttle may stop at more than one terminal.