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Fort Lauderdale Airport / Cruise Port Inn

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904 Reviews from our TripAdvisor Community

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Showing 800: English reviews
Kinderhook, New York
Reviewed yesterday NEWvia mobile

I cannot believe a place under major construction does not advise of it while booking. The entire property has construction debris,fencing etc. The elevator kept quitting while in operation..only one was working 20 minutes from first floor to 7th. The road noise is crazy,sirens all night. Terrible shuttle service, over an hour to show up. Poor communication from the front...

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Helpful?
Thank crimetek
Carol Stream
Reviewed yesterday NEW

Actually, the room was O.K. However, the hotel is being remodeled, and only one of their two elevators was working. Because so many people from the hotel were leaving for the cruise port that day, it was difficult to get to the lobby to make our shuttle. We were on the 6th floor out of 7, and actually missed the...

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Helpful?
Thank Judith B
Washington, DC
Reviewed 3 days ago NEW

Usually if a hotel is clean and quiet, I'm fine.....but I missed a breakfast and place to sit outside. Also found the price a bit high. The front desk folks were fabulous----couldn't ask for better! Full kitchen would make it great for longer stays----which I think is their main focus.

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Helpful?
1Thank GT in DC
Ellen S, Director of Sales at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for this nice review; however, I am wondering if you selected the correct hotel to review. We offer a full hot buffet breakfast daily and we do not target long stays as we are just 2 ½ miles from the airport and 1 mile from Port Everglades. Our rooms have a refrigerator and a microwave and we do...

Goldcoast
Reviewed 3 days ago NEWvia mobile

We stayed her pre cruise in early November 4 rooms in total. Old, dated and very limited in service. The offing for breakfast was appauling. They are currently doing a upgrade and company change ( the refirb was not mentioned when we booked ) It is in my view way to expensive for what it is, we will not return

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Helpful?
Thank RobertgGoldcoast
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

We thank you for taking the time to share your review. We are happy to know that you found our location to Port Everglades as a plus. We would love to have you stay with us after April 2017, as we are anxiously awaiting becoming a Four Points by Sheraton, equipped with a restaurant and bar.

Windsor, Canada
Reviewed 3 days ago NEW

I want to confirm a few things that others have commented on. There is only one working elevator and I didn't think that was a problem until we waited for about 5 minutes leaving our room when checking out. Also if you are on a floor without an ice machine, you need to use the stair or wait to and...

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Helpful?
Thank RickL2013
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

We hope that you will give us another chance. We are excited about the work that is being done to provide our guests with the standards of a Four Points by Sheraton. Our staff continues to work hard in providing stellar service in the midst of the construction. Our hotel is a prime location for the airport, restaurants, stores, &...

Houston, Texas, United States
Reviewed 3 days ago NEW

We stayed here on an overnight stay before a cruise. Complimentary shuttle to FLL airport. Spacious and clean room, very friendly staff. Nothing fancy but good for an overnight stay. Only warning that I would give is that there is a lot of construction going on and you maybe awoken anytime after 7am by the sounds of drilling outside. If...

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Helpful?
Thank DavidM1914
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your kind words. We take pride in our rooms being clean and accommodating to your needs. Our Staff goes the extra mile to provide professional and friendly service that makes you want to come back. We would love to have you return when we become a Four Points by Sheraton in April 2017. We are adding a...

Loudon, New Hampshire
Reviewed 5 days ago NEW

First off, they have to work on customer service! We stayed here because they took you to the cruise port in the morning. They told us they were full, we could take a taxi for almost double the price. I don't think so. We told him we stayed here for that reason. He finally found us a spot. If you...

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Helpful?
1Thank mommz29
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for your review. Due to our accommodating services, we are the hotel of choice for many travelers going on cruises. We provide a shuttle sign-up upon arrival to the hotel for those who are traveling the following day. The Shuttle runs from 10:30AM - mid afternoon, and transports every 45 minutes. We also provide black-out curtains in our...

hobe sound florida
Reviewed 1 week ago

We stayed here for 1 night, hotel OK but terrible customer service, except for Chandra, the lovely lady from Trinidad! :) No one at the front desk seemed to care much but she really went out of her way to help us! Thanks Chandra! Hope your excellent skills are rewarded-you are a fine example!

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Helpful?
Thank geezergal55
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Your response is very important to us in our effort to continue to improve our customer service. We are happy to hear that you experienced excellent service with Chandra, our Housekeeping Supervisor and we will be sure to share your comments with her and her Manager. We are in the process of becoming a Four Points by Sheraton in April...

Boston, Massachusetts
Reviewed 1 week ago

Our flight arrived 15 minutes early and I thought, great, we'll get to the hotel earlier than we originally thought. Wrong. After waiting over a hour for the free shuttle (called the hotel 3 times - he's half-way there, was the excuse), we opted for a private car. $40 later, we're at the hotel. No apologies, but plenty of excuses....

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Helpful?
Thank FHealey457
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

It is our hopes to provide stellar service to our guests and when that is compromised in any way- we do follow up with your complaints. We appreciate you taking the time to share your comments. Yes, we are going through an upgrade period, as we will become a Four Points by Sheraton at the beginning of 2017. We apologize...

Reviewed 1 week ago

We booked to stay here before and after our cruise last week because of the great reviews. When I arrived for the first part of my stay I was so disappointed and angry I cancelled the second part and booked somewhere else. The shuttle bus took an hour to pick us up from the airport despite being told 15mins. The...

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Helpful?
Thank Richard C
Ellen S, Guest Relations Manager at Fort Lauderdale Airport / Cruise Port Inn, responded to this review

Thank you for sharing your Tripadvisor review. We are happy that you chose to stay with us upon reading the "great reviews." We are sorry to hear that your lodging experience was not like the reviews that brought you to our property. As our hotel continues through the same ownership and goes through the beautification process of becoming a Four...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated hotel located near airport, cruise port, convention center, beach and Las Olas. Free hot buffet breakfast and airport shuttle. Shuttle to/from Port Everglades at a nominal fee. In-room coffee makers, refrigerators and 42-in. TVs. Free internet access and free parking. Interior corridors with elevators. Handicapped rooms available. Entire hotel is non-smoking. ... more   less 

Additional Information about Fort Lauderdale Airport / Cruise Port Inn

Address: 1800 S Federal Hwy, Fort Lauderdale, FL 33316-2945 (Formerly Comfort Suites Airport & Cruise Port)
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: RM528 - RM1,334 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fort Lauderdale Airport / Cruise Port Inn 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Comfort Suites Airport & Cruise Port Hotel Fort Lauderdale
Comfort Suites Airport And Cruise Port
Comfort Suites Fort Lauderdale
Fort Lauderdale Comfort Suites
Hotel Style:
#23 Business Hotel in Fort Lauderdale
#28 Family Hotel in Fort Lauderdale
#32 Romantic Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from Fort Lauderdale Airport / Cruise Port Inn staff and other travellers.
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Questions? Get answers from Fort Lauderdale Airport / Cruise Port Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room, Floors 3&6 have ice.”
 of 5 bubbles RickL2013, 6 Dec 2016 | Read review
“Pool and fitness center is on the 4th floor”
 of 5 bubbles Shelley8338, 24 Sep 2016 | Read review
“Traffic noise from front rooms so pick the back if you have kids”
 of 5 bubbles 911jimh, 3 Sep 2016 | Read review
“Away from Federal Hwy traffic noise”
 of 5 bubbles DebbieN167, 29 Jul 2016 | Read review
“Ask for a room away from the busy road!”
 of 5 bubbles CharlotteKelowna, 16 Jul 2016 | Read review
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