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Universal Palms Hotel

1,423 reviews
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Traveller (403)
Room & Suite (233)
Pool & Beach (91)
Overview
  • Excellent31%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible17%
Travellers talk about
“front desk”(284 reviews)
“pool view”(15 reviews)
“enjoyed my stay”(12 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,423)Write a Review
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1 - 5 of 1,148 reviews
Reviewed 5 days ago

Everything from customer service to the property itself was run down. I only stayed because I paid in full in advance and it's the MLK holiday weekend and most hotels are overbooked (including this one). I was supposed to have a King size bed...they put...More

2  Thank Trojah M
Reviewed 1 week ago

Terrible experience. I cannot understand the good reviews of this place. It is falling apart. It has absolutely no redeemable value to any customer of any kind. It looks like a motel where you are gonna be on trouble. Everything is dirty and old. Insects...More

2  Thank MissBleeckerStreet
Reviewed 2 weeks ago via mobile

This place is trashy. It is falling apart. It has been completely neglected. The room was clean but falling apart. It smelled moldy. WiFi didn’t work. No cable. People hanging out in the parking lot. Smelled weed in the parking lot. The walls were dirty....More

2  Thank Annette M
Reviewed 3 weeks ago

This hotel has absolutely no redeemable value to any customer of any kind! The room smelled, it was obvious the walls were paper thin, as you could literally hear a pin drop in the adjoining. In addition, while we were there, a pistol was found...More

1  Thank Doug M
Reviewed 4 weeks ago

We checked in today, or I should say checked in and checked out within 15 minutes. The room smelled of pure chlorox.....what were they covering up??? Husband went to the pool, all the deck chairs were mouldy, rotten and threadbare, so no sitty on the...More

Thank Nanacheryle1949
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$92 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Fort Lauderdale
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Fort Lauderdale
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (403)
Room & Suite (233)
Pool & Beach (91)
Dining (24)
Hotel & Grounds (283)
Bathroom (28)
Family and Play Areas (13)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Simone W
24 May 2017|
AnswerShow all 3 answers
Response from TommyBernier1 | Property representative |
Hi Simone, We do offer a shuttle service with Express Shuttle. Here is the information : The shuttle service is offered in partnership with Express Shuttle. Guests from the Universal Palms Hotel benefit from discounted... More
0
Votes
tanline1971
15 May 2017|
AnswerShow all 7 answers
Response from dhb50 | Reviewed this property |
closed period
1
Vote
tanline1971
15 May 2017|
AnswerShow all 2 answers
Response from heidiwalter01 | Reviewed this property |
There was no bar....a vending machine that was broken. it was terrible. DONT EVER STAY THERE!!!
1
Vote
Room Tips
"Ask for a room opposite the train tracks."
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"Ask for a room as far away from the train as possible!"
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"If you must stay here try to get a room facing the pool away from the noisy street"
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"Avoid this hotel if possible"
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