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The Westin Fort Lauderdale

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The Westin Fort Lauderdale
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372 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Fort Lauderdale
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Showing 334: English reviews
Philadelphia, Pennsylvania
Reviewed 3 weeks ago

We were in town for a wedding and stayed here on points. Full disclosure, I am Platinum so that may have factored into the terrific service we received. At check-in, we found out we had been upgraded to a larger Studio Suite on the 10th floor (Rm 1001). The room had a good view of the skyline and the bed...

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Helpful?
Thank globetrotterAug1981
Christopher A, General Manager at The Westin Fort Lauderdale, responded to this review

Thank you for your detailed review of your experience with us. I truly appreciate your insight and suggestions as we continue to improve upon our renovations. I will reach out to PurpleCloud's Cielo solution as we seek better and new ways to identify and resolve these types of issues. I am, however, thrilled that you found our associates to be...

Buffalo NY
Reviewed 3 weeks ago

This was my second stay at the Westin Ft. Lauderdale, and I plan on coming back!!! The hotel is beautiful; the pool area is amazing. I love, love, LOVE the Heavenly Beds!!! We had the breakfast buffet in the morning, and that was probably the BEST omelette I've ever had!!!

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Helpful?
Thank Sandra A
Miami, Florida
Reviewed 3 weeks ago

I would first like to commend 2 excellent staff members that I encountered during my stay at the Westin; Caitlin DePasquale and Engineer ERIC. They both provided outstanding exceptional service and made my stay there much more tolerable. Especially in contrast to an encounter with an afternoon maintenance staffer - who prejudged, overzealously, and improperly handled customer allegations. In addition,...

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Helpful?
Thank cassles905
Beavercreek, Ohio
Reviewed 4 weeks ago

I love the location of this hotel as not everyone wants to visit the beach. Beautiful hotel. Very quiet area - free parking. Love the signature White Tea scent. Amazing customer service. The renovated rooms are nicely appointed. Rain shower. The bed was crazy comfortable - I think this was my best night sleep ever! Great Wi-Fi! Highly recommend. Great...

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Helpful?
Thank Travelercher
Toronto, Canada
Reviewed 4 weeks ago

Rooms are old. Toilet did not work. Room entered by room service after being told not to enter, ran out of hot water, hallway light enters room at night due to poor seals, mismatched furniture, and don't get them to recommend a car rental agency. They must get kick backs. Can watch the cleaning staff hiding and texting. Seems management...

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Helpful?
Thank travellingcouple307
Christopher A, General Manager at The Westin Fort Lauderdale, responded to this review

Dear travellingcouple307, Thank you for taking the time to share your feedback on Tripadvisor. I am truly sorry we let you down during your stay with us. We will certainly utilize your comments to share with the team as we continue to pursue excellence in service. We hope to have another opportunity to serve you as we would very much...

Montgomery, United States
Reviewed 4 weeks ago via mobile

I will begin by saying this is a nice hotel. Rooms were clean and a decent size. Pool was nice. Manager Chris Alto has a great staff and has done a great job. We stayed here a couple of days prior to a cruise. However I would not recommend this hotel if you are vacationing. The area around the hotel...

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Helpful?
1Thank TigerBandit
Christopher A, General Manager at The Westin Fort Lauderdale, responded to this review

Dear TigerBandit, Thank you for choosing The Westin Fort Lauderdale. I'm glad you enjoyed the hotel and our wonderful staff. I agree, they really are great! I'm sorry you didn't find our location to be to your liking. Many of our guests like our central location that is close everything South Florida has to offer, from the Palm Beaches to...

LA
Reviewed 4 weeks ago via mobile

If you are staying in Ft. Lauderdale, you might want to look at another hotel. This one is very average. Housekeeping is poor. I checked in to find vomit on the carpet of my room 😲. I have to stay here because this is where the company books me, but if that wasn't the case I would choose a better...

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Helpful?
Thank dkdm
Christopher A, General Manager at The Westin Fort Lauderdale, responded to this review

Dear dkdm, I am so very sorry for your negative experience with our property. This is certainly not the way we would like our guests to feel after a stay with us. I would very much like to discuss these issues with you should you have the time as I am confident this is an isolated situation. Be well, Christopher...

Reviewed 4 weeks ago via mobile

Stayed overnight using my spg points and had a lovely room on the 14th floor with a wall of windows facing east and south. This is not a hotel on the beach but right next to I-95. Convenient to beaches (10 mins)

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Helpful?
Thank Felice B
Christopher A, General Manager at The Westin Fort Lauderdale, responded to this review

Felice, Thank you for choosing The Westin Fort Lauderdale for your recent visit to Fort Lauderdale! I'm thrilled you found out rooms lovely and our location convenient. I agree, we are the perfect hotel for exploring all that South Florida has to offer. Hope to see you again soon! Be well, Christopher Alto, General Manager

California
Reviewed 23 March 2017 via mobile

Im mind blown by the type of effort and dedication that was put into our stay. The front desk team were so welcoming, Laura especially was beyond marvelous especially with my daughters . Our waitress as well as dinner was superb. Our stay here as a whole was simply astounding, to say the least.

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Helpful?
Thank Robertjamesonlouis
Reno, Nevada
Reviewed 23 March 2017

This hotel is in need of a complete makeover of the rooms sooner than later.. They are old and dated and there are issues with the plumbing as the toilet flushes slow if at all, the sheets have seen there better days, the carpet is seen better days.. This property is not up to the Starwood standards..

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Helpful?
Thank nvlandguy
Christopher A, Front Office Manager at The Westin Fort Lauderdale, responded to this review

Dear nvlandguy, Thank you for choosing The Westin Fort Lauderdale. I am sorry you were not pleased with our newly renovated rooms. We certainly are getting a lot of feedback on them. We are pleased to be one of the first Westin hotels to have received the latest generation of the Westin room and feel confident that as more renovations...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Fort Lauderdale Hotel offers a renewing experience. Our Fort Lauderdale Hotel is only a few minutes from attractions such as golf, beaches, shopping, restaurants and more. ... more   less 

Additional Information about The Westin Fort Lauderdale

Address: 400 Corporate Dr, Fort Lauderdale, FL 33334-3640
Region: United States > Florida > Broward County > Fort Lauderdale
Price Range: RM488 - RM964 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Fort Lauderdale 4*
Number of rooms: 298
Reservation Options:
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Also Known As:
The Westin Fort Lauderdale Hotel Fort Lauderdale
Westin Fort Lauderdale
Fort Lauderdale Westin
Hotel Style:
#6 Top resorts Hotel in Fort Lauderdale
#12 Luxury Hotel in Fort Lauderdale
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Fort Lauderdale staff and other travellers.
22 questions
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Orlando, Florida, United States
21 days ago
Montgomery, United States
2 months ago
phoenix,az
10 months ago

See all questions (22)

Questions? Get answers from The Westin Fort Lauderdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room should face East away from the highway. But all rooms are fairly quiet.”
Cactusmanbati, 24 Apr 2017 | Read review
“Good view from all rooms”
iknolm, 19 Apr 2017 | Read review
“Look at your room first. Always make sure there is not a gap in the entryoor.”
dmcress55, 28 Feb 2017 | Read review
“A pool view is always nice!”
, 13 Feb 2017 | Read review
“Use GPS so you don't get lost”
jeffreypcole, 13 Feb 2017 | Read review
5 of 5