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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Your experience here starts with Luther, the van driver! He's always happy and very knowledgeable about the area. He's easy to talk to and enjoyable to be around.
I stay here often for work and the staff are always wonderful! The customer service here is...More
This place is really great! It has a full bar and restaurant. I booked it a few days before and I got a great text message saying they were looking forward to seeing me. I travel weekly and have never had a text message from...More
Thank Dane A
Response from Brian H, Owner at Holiday Inn Ft. Myers Airport-Town CenterResponded 2 February 2018
Dear Dane, it is nice to know that our pre-arrival text communication worked very well for you. It is one of the methods we deploy in hopes of delivering proactive guest service.. Thank you for the kind words relative to our staff and cleanliness. I...More
Booked a last minute stay over on our way out of town. Super convenient to the airport, a well-appointed high-rise hotel with a cool pool adjoining. Room was nice, clean, very comfortable bed, lush pillows, mini fridge, spacious bathroom. Highly recommend this hotel.
Thank Katherine S
Response from Brian H, Managing Director at Holiday Inn Ft. Myers Airport-Town CenterResponded 1 week ago
Dear Katherine, thanks so much for your high recommendation. We are constantly reviewing ways we can make our guests more comfortable and recently completed a full replacement of all pillows, for example. Glad to hear you are enjoying the new ones.
Luther the van driver is such a pleasure! He always picks us up with a smile and Very knowledgeable and helpful. Your lucky to have him around! It's always a pleasure staying somewhere that you know people are still helping make your stay a nice...More
Thank A TripAdvisor Member
Response from Brian H, Managing Director at Holiday Inn Ft. Myers Airport-Town CenterResponded 1 week ago
Dear Bonnie, we very much value our airline partners and are pleased that our staff makes your brief visit more enjoyable.
This hotel has been our quick pick for when we land late in Fort Myers or have a late flight out.
The shuttle is always available typically with in 20 mins of when we call. Rooms are always clean, have a mini fridge and a...More
Thank Metonnauset
Response from Brian H, Managing Director at Holiday Inn Ft. Myers Airport-Town CenterResponded 1 week ago
Dear Metonnauset, thanks so much for the great review. We read the comments to our staff each morning, and the housekeeping staff really appreciated your "clean" comments and the lady who cleaned your room received extra kudos. Hope to see you soon.
Late check-ins are fine, if we share your confirmation number we can make sure we hold the room for you. we also have a 24 hour shuttle from the airport, just give us a call if you need a ride.