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La Quinta caused us so much grief for our group. The National office cancelled our rooms the week before arrival. Did not offer any suggestions on where else to stay. I was never called so I called this hotel and the national office and neither...More
We were greeted by a wonderful staff....especially manager Andrea who went above and beyond to make our stay perfect! The hotel is not elite but truly warm and enjoyable! The rooms were adequate with very comfortable beds and a quiet night.
The breakfast was delicious...More
When you book a hotel room a month in advance, receive a reminder confirmation 3 days before the date and then get a phone message the night before that your room is cancelled... this isn’t acceptable. The reason given was renovations but wouldn’t a hotel...More
I made this reservation after reading reviews about renovations being bad. I called the front desk 3 weeks prior to booking and was told hotel was done but lobby was still under construction. After being assured the hotel was fine I booked and arrived on...More
This is the fourth time we’ve stayed at this location and they really let us down this time.
The pool was closed for our entire stay (despite looking perfectly fine) and the breakfast area in the lobby is likewise closed - “under construction”.
Response from LQ0819GM, Front Office Manager at La Quinta Inn Fort Myers CentralResponded 26 December 2017
I do apologize for the experience you had. Our on-going repairs should have been explained to you but it appears they were not and I apologize for that. The pool was needing additional work and parts. We were hit very hard by Irma. The wind...More