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BEST WESTERN Gateway Grand

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BEST WESTERN Gateway Grand
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712 Reviews from our TripAdvisor Community

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Showing 696: English reviews
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Reviewed 1 week ago

Very Nice property, and grounds, pool area was very nice too. Staff were all very nice, especially restaurant staff.. Really very friendly. Would definately stay again for a night or two if staying in Gainesville. One of the nicest Best Western hotels I've stayed in.

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Helpful?
Thank Aron C
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Oh wow, I am excited to hear about your visit at the Gateway Grand!!! Also how all of the departments were nice and friendly during your stay. We hope to see you on your next visit to Gainesville.

Kansas City, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

When I first encountered this hidden jewel from another era of those fabled Florida hotels last year, when the first railroad spurs brought the country's wealthiest families to those winter sands of the Breakers of Palm Beach, the Biltmore of Coral Gables, or the Pink Ladies of St. Petersburg, there was at the end of its own grand circle stage...

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1Thank william m
About Hotel's Favourite Review
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Wow, you write so well---you should have been a novelist. I really enjoyed reading how you described our beautiful hotel property. In the next couple of months, we will start more renovations. We just put new carpet in all of the rooms. Next, we will change the lighting outside along with changing our bedding inside of the rooms. We are...

Plant City, Florida
Reviewed 1 week ago via mobile

The Best Western Gateway Grand is located at the northernmost Gainesville exit on I-75, so you still have to hop back on the interstate to get back to UF. I found the hotel to be clean and quiet (it's set back at the dead end of a side street), but maybe a little overpriced compared to similar family hotels. Our...

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Helpful?
Thank David S
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for sharing your comments on the BEST WESTERN Gateway Grand. I am sorry that we did not exceed your expectations during your stay. We understand you have many options for where you choose to stay so we do our best to set our prices based the service and amenities you will receive while you are here. We appreciate...

Clewiston, Florida, United States
Reviewed 2 weeks ago

We spent two nights here and I must say that everything was excellent. The location of the hotel is quiet. As for the room even though being small, but it is excellent and comfortable. I would definitely recommend this hotelto others.

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Helpful?
Thank LizyRafi G
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Our hotel is in a very quiet area of Gainesville. I am happy to see you enjoyed your stay. We hope to see you on your next stay.

Newburgh, Indiana
Reviewed 2 weeks ago

Location was great for stop & stay...had everything right there at hotel (restaurant/bar, pool, breakfast & hotel room). We recommend this location. All staff very pleasant. We would certainly stay here again!

Review collected in partnership with Best Western
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Thank 920reneen
Natalie E, Ropms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Wow, I am thrilled to hear about your stay and how you enjoyed all of the amenities at our hotel. We try our best to accommodate our guest and have everything here at the hotel (One-Stop Stay) so you will not have to leave the property. We look forward to your next stay here at the Gateway Grand!!!!

Reviewed 2 weeks ago via mobile

Great stay! Breakfast omelette delicious! Desk clerk, Forrest, went out of his way to find me a Diet Coke in the bar, which was closed. There were no diets in the vending. Thank you so much!! I need my soda in the am like others need coffees.

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Helpful?
Thank Anne N
Natalie E, Room Division Manager at BEST WESTERN Gateway Grand, responded to this review

We are so excited to hear you enjoyed your stay, our delicious omelettes, and was able to experience our staff going above and beyond for our guest. I am just like you, have to have my caffeine in the morning. Hope to see you again.

Tampa, Florida
Reviewed 2 weeks ago

We were referred to this hotel for my niece's wedding. We were told it was a great hotel and it more than exceeded our expectations. We will definitely stay here again and highly recommend this hotel.

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Helpful?
Thank PamsPicks13
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

It great to hear that your niece referred you to our hotel. I hope her wedding was a Blast!!! It is also great to hear we exceeded your expectations. We try our best to give each guest "superior customer" during their stay. We will see you next time you are in town!!!

Pensacola, United States
Reviewed 3 weeks ago

Hotel public areas very nice, rooms adequate, guest service below average. No sense of urgency to handle guest problems. Reserved adjoining rooms, second room was not available until well after normal check-I time, leaving our party of seven to share one bathroom to get ready for our event. (only one roll of tissue in the bathroom) We expected better when...

Review collected in partnership with Best Western
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Helpful?
1Thank James L
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

I apologize for not having both of the adjoining rooms available when you checked in on Friday. We had a lot of guests from the wedding requesting an early check in and we tried our best to try and accommodate every request. Guests who had multiple rooms, we were able to check in at least one of their rooms just...

Mobile, Alabama
Reviewed 3 weeks ago

Although this hotel is located off the beaten path a bit (I wasn't sure my Google maps was taking me the right way at first!), it was a pleasant surprise. I did not have a reservation but encountered no issues booking at arrival. The receptionist (Tyler? I think... It's been a couple of weeks now.) was extremely nice and welcoming....

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Helpful?
1Thank aeweller09
Natalie E, Room Division Manager at BEST WESTERN Gateway Grand, responded to this review

We want to thank you for staying with us on your trip. It is especially nice when our guests take the time to mention all the positive qualities of our hotel and staff. We make every effort to make your visit pleasant and enjoyable. We continually update the hotel to make your visit better each time. We look forward to...

TALLAHASSEE, United States
Reviewed 3 weeks ago

we are lucky enough to be able to travel a lot these days and we like to include our boxer, Brigid, if we can. So we look for pet friendly hotels when we can find them. We stay in Gainesville often and Best Western Gateway Grand has become a home away from home for us. Pleasant staff, nice amenities, good...

Review collected in partnership with Best Western
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Helpful?
Thank 320bluew
Natalie E, Room Division Manager at BEST WESTERN Gateway Grand, responded to this review

We have lots of guests that choose our hotel because we are so pet friendly. I am happy to hear this is your home away from home. Our staff works really hard to give each guest that great experience where they want to continue staying at our hotel every time they are in Gainesville. I will let our staff know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN Gateway Grand

Address: 4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
Region: United States > Florida > Gainesville
Price Range: RM584 - RM1,094 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gateway Grand 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Best Western Gateway Grand Hotel Gainesville
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Hotel Style:
#3 Green Hotel in Gainesville
#3 Romantic Hotel in Gainesville
#4 Family Hotel in Gainesville
#7 Business Hotel in Gainesville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gateway Grand staff and other travellers.
3 questions
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Orlando, Florida
over a year ago
Gainesville, Florida
over a year ago

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Questions? Get answers from BEST WESTERN Gateway Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presidential suite. Has two separate bedrooms separated by a living room and a large balcony overlooking the pool.”
 of 5 bubbles PamsPicks13, 9 Mar 2017 | Read review
“For a quieter room, ask for a room away from the lobby. Pool side seemed nice.”
 of 5 bubbles aeweller09, 6 Mar 2017 | Read review
“all rooms are great.....tried them all.....Well, most of them.”
 of 5 bubbles DBRX, 29 Jan 2017 | Read review
“We have a dog and got a 1st floor room with easy access to the outside.”
 of 5 bubbles rgbres, 25 Nov 2016 | Read review
“Ask to face the pool. Jacuzzi suite is wonderful!”
 of 5 bubbles joels943, 21 Nov 2016 | Read review
5 of 5