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BEST WESTERN Gateway Grand

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BEST WESTERN Gateway Grand
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700 Reviews from our TripAdvisor Community

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Showing 684: English reviews
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Sarasota, Florida
Reviewed 4 days ago NEW

This hotel and staff always does a great job. Great property, service and amenities. Even though it is off the beaten track from UF, still only 10 mins away. If on the highway, no brainer. Good choice

Review collected in partnership with Best Western
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Helpful?
Thank Greg D
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for your awesome feedback!!! All of our staff try their best to go above and beyond for each and every guest. We hope to see you soon!!!

Reviewed 5 days ago NEWvia mobile

Hotel was clean, staff is very friendly and helpful. Room was very nice for Best Western. Breakfast was excellent lots of choices, for $3 you can order a custom omelette. Always ice water and ice lemon water to drink. Bar in hotel is friendly. Close to UF.

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Helpful?
Thank Tyler K
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for the positive feedback. I am happy to hear you enjoyed your stay at our hotel. Our employees make every effort to give superior customer service. The omelettes are one of the most mentioned and featured breakfast item. I hope to see you during your next stay!!!

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 5 days ago NEWvia mobile

Our first floor room had stains on the walls next to the beds that appeared to be from guests. Made us nervous that the sheets and towels weren't clean either. Bummed out after having stayed in better Best Western locations.

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Helpful?
Thank A TripAdvisor Member
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

I apologized about the stains on the wall next to bed. I will pass this feedback to appropriate manager. I do want to ensure you that we do change sheets and towels daily. Thank you again for staying at the Gateway Grand!!!!

Charleston, United States
Reviewed 5 days ago NEW

Great staff at check in, breakfast and pool are nice.The property looks old and dated but has lots of potential. Beds are great and it is quiet, off the beaten path a bit which is not a bad thing.Bathroom fan during both stays in different rooms very noisy.

Review collected in partnership with Best Western
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Helpful?
Thank J9611VHrichardr
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for your feedback and it is important to us. We recently updated our sleeping rooms with new carpet and furniture. I will pass you feedback to management when they start our next renovation project. Thank you for staying at The Gateway Grand!!!!

Smithfield, Utah
Reviewed 1 week ago

This hotel is very clean, comfortable, and the staff is amazing. It is a great price for the quality. Breakfast was great and the accommodations for eating were relaxed, comfortable, and the food was delicious. Will stay here again!

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Helpful?
Thank Erin J
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thanks for the wonderful comments. The staff here strives to supply hospitality and it's awesome to hear it succeeds at times. Hope to see you in the future!!!!

Rochester, New York
Reviewed 1 week ago

The hotel stay was great. If we're ever in the Gainesville, Florida I would definitely stay here. Wish we could have stayed longer to enjoy all of the aminities. The staff was friendly and the hotel was clean!

Review collected in partnership with Best Western
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Helpful?
Thank Betty R
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for the compliment! We are honored that you choose to stay with us on your trips to Gainesville. We strive to be the preferred hotel for all of our guests. Thank you again hopefully we will see you soon!!

Clearwater, Florida
Reviewed 1 week ago

This hotel is EXTREMELY well managed. Our stay was perfect. The hotel was clean, accomodating. The internet was fast and available all the time. The breakfast was ample and delicious. We will DEFINITELY stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank TB_Diver
Natalie E, Room Division Manager at BEST WESTERN Gateway Grand, responded to this review

I am very happy that you enjoyed your stay at our hotel. We strive to make each and every guest feel welcome once they enter the hotel. We really take each review as a learning tool to correct any issue that may occur. We look forward to seeing you on your next stay!

Reviewed 2 weeks ago via mobile

Welcoming and friendly staff. Walked in and got a great rate without a reservation. Room was clean and spacious. On site bar and grill was good. Very good all around!! Free breakfast bar looked good but we didn't stay and eat, grabbed a muffin and rolled on. Thank you.

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Helpful?
Thank Overbrook32
Natalie E, Rooms Division Manager at BEST WESTERN Gateway Grand, responded to this review

I am very happy that you enjoyed your stay at our hotel. We strive to make each and every guest feel welcome once they enter the hotel. We really take each review as a learning tool to correct any issue that may occur. I hope stay we us in the future.

Cary, North Carolina
Reviewed 2 weeks ago

Nice, clean, quiet hotel off 75 near Gainesville. Rooms were large and clean. I had a first floor room off lobby and was very happy. Nice, simple but ample breakfast available every morning. I didn't have a pet but hotel is VERY pet friendly. Seems like lots of people heading south on 75 from up north stop here on way...

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Helpful?
Thank NCTraveler1999
Natalie E, Ro9oms Division Manager at BEST WESTERN Gateway Grand, responded to this review

We want to thank you for staying with us on your trip. It is especially nice when our guests take the time to mention all the positive qualities of our hotel and staff. We make every effort to make your visit pleasant and enjoyable. We look forward to your next visit!

Reviewed 3 weeks ago via mobile

Lobby is very clean and welcoming, however, it has a wierd odor. Rooms are updated and the beds and pillows were very comfortable! Friendly staff at check-in. They offer a free breakfast, but was limited. Cereal, oatmeal, make your own waffles, some muffins and toast or you can pay for an omlete. Nice place to stay!

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Helpful?
Thank Leslie S
Natalie E, Room Division Manager at BEST WESTERN Gateway Grand, responded to this review

Thank you for your feedback and I am very pleased you had a pleasant stay. I will pass on to our housekeeping manager about the odor in the lobby, we use a neutralizer spray. I hope you will stay out our hotel again when traveling through Florida.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about BEST WESTERN Gateway Grand

Address: 4200 Northwest 97th Boulevard, Gainesville, FL 32606-3742
Region: United States > Florida > Gainesville
Price Range: RM533 - RM995 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gateway Grand 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, HotelsforEveryone, Orbitz, Best Western and Priceline so you can book your BEST WESTERN Gateway Grand reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Gateway Grand Hotel Gainesville
Best Western Hotel Gainesville
Best Western Gainesville
Gainesville Best Western
Hotel Style:
#3 Romantic Hotel in Gainesville
#3 Green Hotel in Gainesville
#4 Family Hotel in Gainesville
#7 Business Hotel in Gainesville
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gateway Grand staff and other travellers.
3 questions
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Orlando, Florida
over a year ago
Gainesville, Florida
over a year ago

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Questions? Get answers from BEST WESTERN Gateway Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are great.....tried them all.....Well, most of them.”
 of 5 bubbles DBRX, 29 Jan 2017 | Read review
“We have a dog and got a 1st floor room with easy access to the outside.”
 of 5 bubbles rgbres, 25 Nov 2016 | Read review
“Ask to face the pool. Jacuzzi suite is wonderful!”
 of 5 bubbles joels943, 21 Nov 2016 | Read review
“King Size Room offers a Sleeper Sofa Bad”
 of 5 bubbles 457frederickv, 21 Sep 2016 | Read review
“Book a first-floor room for maximum convenience and access to facilities”
 of 5 bubbles 866TaylorB, 15 Aug 2016 | Read review
5 of 5