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Holiday Inn Express Miami-Hialeah (Miami Lakes)

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Holiday Inn Express Miami-Hialeah (Miami Lakes)
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376 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Miami-Hialeah (Miami Lakes)
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Showing 219: English reviews
Suwanee, Georgia
Reviewed 29 January 2013

Having stayed at plenty of HIE's before, I expect a lot from them. This one was average at best. The rooms on the front side of the hotel are very noisy even at nighttime and the beds and pillows are rather uncomfortable. The front-desk service I received was exceptional though which was greatly appreciated. Biggest drawback was the breakfast service...

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Helpful?
Thank Sizzla36
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear sizzla36, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I'm very sorry you were not satisfied with the service you received from our staff and or any inconvenience you experienced due to the outside noise. The feedback we receive from our...

Seymour, Tennessee
Reviewed 23 January 2013

We were upgraded to a hot tub suite - but right behind the elevator. As noted in other reviews, could hear the beeping of the elevator. But don't worry, the elevator noise was blocked out by the noise of the a/c unit in the room. When we told the staff of the issues, they didn't care and said they'd make...

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Helpful?
Thank susankate
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear susankate, Thank you for your time in writing us a review. I am deeply sorry that on this day we were not able to be at par with your expectations particularly with the noise levels experienced and service received from our staff. I have taken note and wish to thank you for bringing these unsatisfactory circumstances into our attention...

Grahamstown, South Africa
Reviewed 31 December 2012

We enjoyed our 2 night stay in Miami, between the Keys and the Everglades. The hotel was busy but not noisy. Unfortunately no platinum upgrade, but a welcome complimentary parcel. Staff were polite and helpful. Ordered Chinese takeout on their recommendation and were happy. Internet was slow, the only downside.

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Helpful?
1Thank uncleRB
Curitiba
Reviewed 16 December 2012

Holiday inn is one of my favorites hotel chains but after staying in this terrible hotel i'll think twice before choose to stay in Holiday Inn again. The hotel is situated in a busy area, near highway, so near that you can her all the traffic, all night long. We stayed in a room far from elevator but it was...

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Helpful?
1Thank RMacari
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear RMacari, Thank you for staying with us and taking the time to express your thoughts and concerns. I can assure you that your comfort and satisfaction are of utmost importance to us and want you to have the best sleep possible when away from home and I am very sorry for the inconvenience the outside noise and internet may...

Novi, Michigan
Reviewed 15 December 2012

I booked two rooms for two nights as we were two families with kids of the same ages. We loved this hotel for its cleanliness, friendly staff and ease of access to Miami beach and other areas. The free hot breakfast was good which meant we didn't have to plan for a Mc'D breakfast every morning. The lady in the...

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Helpful?
Thank travellingchacha
Virginia
Reviewed 20 November 2012

My family and I traveled to Miami for my sisters wedding, it was about 30 of us, everyone stayed at the Holiday Inn. Check in was good and the rooms were very cleaned. The only issue we had was our ac unit started smoking the next day but we were moved to another room immediately. The continential breakfast was a...

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Thank Latarsha
Reviewed 15 November 2012 via mobile

I travel for a living and stay in a lot of hotels with most of them being Holiday Inn Expresses. I have never come across such a rude receptionist. If I didn't prepay then I would have stayed anywhere else. I was very disappointed because usually the receptionists are always so nice and helpful. The receptionists name was "Midloune" or...

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Helpful?
Thank Jdmalmstedt
IHGCare, Guest Relations Manager at Holiday Inn Express Miami-Hialeah (Miami Lakes), responded to this review

Dear Jdmalmstedt, Thank you for staying with us and for taking the time to share a review. We take great pride in offering outstanding service and quality experience for our guests from start to finish, so please accept my sincerest apology if your stay was negatively affected by our receptionist. I appreciate you bringing this matter into our attention as...

Leicester, United Kingdom
Reviewed 13 November 2012

Excellent hotel, good location for Miami Airport. Very friendly staff and quick and efficient. We stayed here the night before our flight home. Good sized rooms, free coffee 24 hrs. Free wifi and good selection of tv channels. Beds very comfortable and clean, bathroom well appointed and clean too. Free hot breakfast included too, which was a bonus. Very good...

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1Thank spanner1607
Orlando, Florida
Reviewed 27 August 2012

This hotel is very clean and comfortable. Nice firm mattress. I booked a king size bed but when I got to the room it was one queen bed with an enclosed area including a sofa, chair, desk , and Flat Screen TV. So they upgraded my room for the same low price. Newspaper every morning under the door. The breakfast...

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3Thank Judith A
Gibsonville, North Carolina
Reviewed 8 August 2012

Since the moment I arrived the staff was very friendly and most of all helpful! Anything I needed they were either right there or just a call away to assist. Rooms and bathrooms were very clean and the rooms basically have everything you can need like a fridge and microwave. I will definitely be staying here again on my next...

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2Thank Julian M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just minutes from Miami International Airport and Opa-Locka Airport, the Holiday Inn Express Hotel & Suites is your best choice in Hialeah-Miami Lakes-Medley. Our hotel features 146 guestrooms which include 68 suites and 4 Jacuzzi suites.The Holiday Inn Express Hotel & Suites is your ideal destination. Imagine having all the space and tools you need for buisness, high-speed Internet, a specialized work area in your room, and plenty of electrical outlets. Our business center is there for copying, faxing, and features two computer workstations. If you're here for pleasure, you are just minutes away from outstanding shopping which include several malls, dining, entertainment and all the adventures that Miami is famous for.We provide all our guests with amenities that help ensure that your stay is comfortable and productive. Key amenities such as complimentary Stay Smart (hot) breakfast, free wireless high-speed Internet access throughout entire hotel, 24-hour fitness center, outdoor pool, and ample parking are just some of the comforts our hotel provides to help make your stay with us exceptional. ... more   less 

Additional Information about Holiday Inn Express Miami-Hialeah (Miami Lakes)

Address: 6650 W 20th Ave, Hialeah, FL 33016-2611
Region: United States > Florida > Hialeah
Price Range: RM489 - RM924 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Miami-Hialeah (Miami Lakes) 2.5*
Number of rooms: 144
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Also Known As:
Holiday Inn Express Miami-Hialeah (Miami Lakes) Hotel Hialeah
Holiday Inn Express Hialeah
Holiday Inn Hialeah
Hialeah Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and other travellers.
8 questions
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Questions? Get answers from Holiday Inn Express Miami-Hialeah (Miami Lakes) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor at the end of corridor to keep traffic outside to a minimum + away from the motorway”
 of 5 bubbles johnnyk896, 20 Nov 2016 | Read review
“The rooms facing the highway is my preferred choice”
 of 5 bubbles 001akimc, 17 Nov 2016 | Read review
“Go to another hotel”
 of 5 bubbles BROWNING812, 29 Oct 2016 | Read review
“WIFI is terrible”
 of 5 bubbles Traveler121429, 21 Sep 2016 | Read review
“Ask for non-smokers room”
 of 5 bubbles rajeshk761, 6 Sep 2016 | Read review
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