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Holiday Inn Miami West - Airport Area

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Traveller (104)
Room & Suite (113)
Storyboard
Overview
  • Excellent47%
  • Very good34%
  • Average9%
  • Poor4%
  • Terrible6%
Travellers talk about
“westland mall”(6 reviews)
“howard johnson”(6 reviews)
“ihg hotels”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
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Additional information
Offers from Holiday Inn Miami West - Airport Area
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Offers from Holiday Inn Miami West - Airport Area
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (204)
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154 results
Traveller rating
65
51
17
9
12
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65
51
17
9
12
Show reviews that mention
All reviewswestland mallhoward johnsonihg hotelsdining stafffront deskbreakfast buffeton site restaurantthe general managerenjoyable staylate checkfree shuttleshort stayclean roomschecking outvery nice hotelnerymiami
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1 - 5 of 154 reviews
Reviewed 1 week ago

We checked in on Aug 4th 2018 and Checked out Aug 5th 2018 into room 510.A little after we checked in we ate at the restaurant the food was pretty good but the menu options are very limited and the service was very slow(even though...More

1  Thank dearmasyarilyn
Response from Andres B, Manager at Holiday Inn Miami West - Airport AreaResponded 1 week ago

dearmasyarilyn. Thank you so much for your feedback. I am reviewing this situation with my team to assure this won't happen again.

Hotel's Favourite
Reviewed 24 May 2018

Upgraded hotel, compact but very functional. Last stayed here about 5 years ago. Excellent service from ALL the staff- front desk to restaurant. Upgraded rooms,with all amenities. Airport pick up. Great tasting food with fantastic service-everyone always with a smile. Location is a 5 minute...More

Thank Anthony E
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded 4 weeks ago

Dear Anthony E. Thank so much for your amazing review. I hope we can do business again with you in the not distant future.

Reviewed 1 week ago via mobile

We went to Miami for a very special Quinceanera, the worst experience I’ve ever had staying in a hotel. Trust me I’ve stayed at many. There was a group of international baseball kids from Puerto Rico in town the same time. The AC in the...More

3  Thank hemlata K
Response from Andres B, Manager at Holiday Inn Miami West - Airport AreaResponded 1 week ago

Dear Hemlata K I deeply apologize for the inconvenience you encounter this week. It is unacceptable and uncharacteristic of our hotel. We are taking this matter seriously and making sure it won't happen again. Thank you for your feedback.

Reviewed 1 week ago

Got there first night groups of kids running up and down hallways ALL HOURS OF THE NIGHT , holding up all 3 elevators on 4th & 5th floor . The 9th floor hot get in the room A/C not working properly they try to say...More

Thank corollaclub98
Response from Andres B, Manager at Holiday Inn Miami West - Airport AreaResponded 1 week ago

Dear Corollaclub98, I deeply apologize for this inconvenience. I can assure you this is uncharacteristic in our hotel. We are taking this matter very seriously to assure it wont happen again. Thank you for your feedback.

Reviewed 2 weeks ago

Spent an overnight at this hotel. The accommodations were great and the customer service at front desk was excellent. Liked this location due to its proximity to the Westland Mall. Not the first staying at this property. Did it under the Howard Johnson's management.

1  Thank Rudy G
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded 2 weeks ago

Dear Rudy G. Thank you so much for staying with us and thank you for your review. I hope you can visit us soon again.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$97 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$97 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (104)
Room & Suite (113)
Dining (43)
Pool & Beach (41)
Amenities (25)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
ifs1973
5 August 2018|
AnswerShow all 2 answers
Response from Rudy G | Reviewed this property |
I believe that Walmart is in walking distance from this hotel but you can also talk to front desk to arrange for shuttle to take you there for a small fee.
0
Votes
Jan G
27 April 2018|
AnswerShow all 3 answers
Response from Gina H | Reviewed this property |
Unfortunately not..I asked when I was thr abt being dropped at the mall which is eye site from hotel buy Tom's traffic..they couldn't and was only for airport
1
Vote
michella9
15 October 2017|
AnswerShow all 3 answers
Response from Marel D | Reviewed this property |
No. No reservation needed. You go outside the airport and look out for the shuttle bus with the hotel name on it. Just be sure you know the address of the hotel you are staying. Because if there are 3 hotels with the same... More
0
Votes
Room Tips
"Place is Not Safe , A/C does not work from the 8th floor to the 10th , Especially room 925"
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"Rooms over looking pool are nice; also those away from the traffic."
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"Top floor away from the elevator."
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"Look elsewhere. Residence inn by Marriott is pretty good."
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