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Holiday Inn Miami West - Airport Area

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Traveller (95)
Room & Suite (104)
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Overview
  • Excellent47%
  • Very good34%
  • Average10%
  • Poor4%
  • Terrible5%
Travellers talk about
“westland mall”(7 reviews)
“howard johnson”(6 reviews)
“ihg hotels”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Miami West - Airport Area
Special Offer: New Shop Miami Package!
Hotel deals
Offers from Holiday Inn Miami West - Airport Area
Special Offer: New Shop Miami Package!
Hotel deals
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Reviews (196)
There are newer reviews for Holiday Inn Miami West - Airport Area
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48
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65
48
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9
Show reviews that mention
All reviewswestland mallhoward johnsonihg hotelsdining stafffront desklovely poolhotel restaurantbreakfast buffetthe general managerminute drivefantastic locationenjoyable staylate checkfree shuttlecomfortable bedclean roomsbooked this hotel
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11 - 15 of 147 reviews
Reviewed 20 April 2018

We checked into this hotel on Friday; April 13 morning around 3:00am, therefore we had to be charged for that Thurs; 4/12 because we were checking out @ 11. The gentlemen that checked my husband and I in was very nice, and pleasant. He told...More

Thank mjkgibson
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded 26 April 2018

I sincerely apologize for the definite lack of customer service received. Unfortunately we do not have an employee at the hotel by the name of Melinda, so I am not sure who you spoke with, but Dawn Blanchard is our Front Office Manager and would...More

Reviewed 20 April 2018 via mobile

Claiming of having a shuttle bus that pass from the airport to the hotel every 30 mins during peak hours but in reality is more than 1 hour... Rooms are quite big but they need to be more taken care of, with ventilation off I...More

Thank Giuseppe M
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded 26 April 2018

Thank you for providing feedback about your recent stay and pointing out area that we need to work on. We have reached out to the departments mentioned so that these incidents do not happen in the future. With feedback such as yours we will improve...More

Reviewed 27 March 2018

Stayed at the Holiday Inn Miami West - Airport Area because they told us they had a airport shuttle. What they don't tell you is that the shuttle does not run until 6:00 a.m. in the morning. Our flight left at 6:00 a.m. so we...More

1  Thank Patrick B
Response from IHGService, Guest Relations Manager at Holiday Inn Miami West - Airport AreaResponded 11 April 2018

Hi Patrick B, Thank you for your stay and for taking the time to share your experience with us. I am sorry to hear your dismay with our pool facility and pricing. I greatly appreciate you sharing your feedback and have forwarded these to our...More

Reviewed 5 March 2018

The location is convenient in terms of a free shuttle to and from Miami International Airport. The hotel us also close to WalMart, malls, several retail stores and restaurants. The breakfast buffet us fantastic! The room was very clean, comfortable and spacious,More

Thank bajan75
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded 13 April 2018

Thank you for staying with us and we are excited to hear that you enjoyed our amenities and the local shopping and dining options outside of our own Bistro 103., variety is always nice when traveling. We do hope to see you again in the...More

Reviewed 27 February 2018 via mobile

Was here from Ohio for business and from the start the front desk was awesome ....upgraded to 10 floor that have the balconies....my cleaning lady Aurelia was just an awesome sweet lady that cared abt you and your stay and chatted with you also..not just...More

Thank Gina H
Response from Andres B, General Manager at Holiday Inn Miami West - Airport AreaResponded 13 April 2018

Thank you for choosing our hotel while you were in the area for business. South Florida has many areas of interest and we are glad to know that you were able to enjoy some of them on your day off. We are also out of...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$101 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (95)
Room & Suite (104)
Dining (43)
Pool & Beach (41)
Amenities (25)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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Jan G
27 April 2018|
AnswerShow all 3 answers
Response from Gina H | Reviewed this property |
Unfortunately not..I asked when I was thr abt being dropped at the mall which is eye site from hotel buy Tom's traffic..they couldn't and was only for airport
1
Vote
michella9
15 October 2017|
AnswerShow all 3 answers
Response from Marel D | Reviewed this property |
No. No reservation needed. You go outside the airport and look out for the shuttle bus with the hotel name on it. Just be sure you know the address of the hotel you are staying. Because if there are 3 hotels with the same... More
0
Votes
Sexyras65
15 September 2017|
AnswerShow all 3 answers
Response from Mrs_G-L | Reviewed this property |
Hi there, whilst I didn't, I was told that whilst they no longer allow barrels in the rooms, you can pack boxes from there. Also Juan Carlos at the car hire desk is very helpful and can arrange to take you to and from the... More
1
Vote
Room Tips
"Rooms over looking pool are nice; also those away from the traffic."
Read review
"Top floor away from the elevator."
Read review
"Look elsewhere. Residence inn by Marriott is pretty good."
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"Rooms on the North side are quieter, higher floors are also quieter. 10 floor has balconies."
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