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The Diplomat Beach Resort, Curio Collection by Hilton

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The Diplomat Beach Resort, Curio Collection by Hilton
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2,722 Reviews from our TripAdvisor Community

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chicago
Reviewed yesterday NEWvia mobile

Excellent service by Louby. Friendly. Made our beach day smooth and relaxing. I wish that we had more time. Florida is such a close and easy vacation place. When you get good service on the beach you have to appreciate it.

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Helpful?
Thank lyneir
Saint Louis, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

This hotel is amazing - from the beautiful hotel-wide renovations to the luxury sleeping rooms to the incredible meeting space to the delicious restaurant (Prime). I visited the property for a two night stay and found it very hard to check out. You will feel like you're a VIP at this property - the entire staff makes certain of it....

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
2Thank TinaH633
About Hotel's Favourite Review
Denitsa G, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear TinaH663, I am very happy to know you enjoyed our beautiful renovations and everything that the Historic Diplomat has to offer! Feedback like yours allows us to continue our strides towards memorable and Iconic experiences for our guests, so I do appreciate you taking the time to share your comments with us. I will be sure to forward your...

Monticello ny
Reviewed yesterday NEW

I've stayed at the Diplomat at least 10 times over the past number of years and always find the hotel and its staff terrific. There was a bit of confusion this time around as they are redoing the balconies on one side of the hotel but the redesign of several areas of the hotel was nicely done in a more...

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Helpful?
Thank steveboces1
Jacksonville, Florida
Reviewed yesterday NEWvia mobile

Construction is now painful BUT once it is finished this will be an outstanding property! The hotel's location in Hollywood is busy and bustling....yet the pools and ocean views are beautiful. We booked a week at the hotel with no mention of major construction. A couple of examples.. Balconys were not available there was scaffolding everywhere...Saws/hammers and dust all week!...

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Helpful?
1Thank shinton2017
Attadale, Australia
Reviewed 2 days ago NEW

I have stayed at this hotel many times before but this year they seemed to have changed the room service formula. The room service took +45 minutes. It was served on paper plates with plastic knives and forks. The meal itself was cold and inedible. I ordered some margaritas but the delivery brought Margarita Pizza instead of Margaritas. These were...

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Helpful?
3Thank Peter B
Denitsa G, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Peter B, I appreciate your continues loyalty towards The Iconic Diplomat Beach Resort and I am extremely disheartened to hear that our Room service was not up to standard when delivering your food. All of your concerns have been noted and will be shared with our management team for internal resolution. Your comments and remarks gives our team the...

Murfreesboro, TN
Reviewed 2 days ago NEW

The actual hotel is very beautiful. The atmosphere is like being at a completely sold out resort in the hotel zone. There was a line for coffee every morning about 15-20 people deep. The beach was the worst. We were chair to chair. You had to work hard to get through the chairs to get to an exit. You lay...

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Helpful?
1Thank lyyoung
Denitsa G, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear lyyoung, I am happy to learn that you find the hotel beautiful, but it concerns me greatly to find out about your experiences with the beach, front desk and pool bar. The Diplomat Beach Resort is one of the biggest hotels with an oceanfront convention center and we are very often on a sold out status, so I do...

Reviewed 2 days ago NEW

The staff here are tops and they are EVERYwhere! The moment you arrive the word WOW carries you through your experience. Front Desk staff person Norrell genuinely smiled and efficiently took care of everything. Fresh, clean, relaxing and WOW.

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Helpful?
1Thank Kristen O
Denitsa G, Guest Relations Manager at The Diplomat Beach Resort, Curio Collection by Hilton, responded to this review

Dear Kristen O, I am so thrilled to learn that you experienced iconic hospitality trough out your stay as this is what we are always striving for! Thank you so much for the glowing 5 star review and for taking the time to recognize Norrell, as I am sure she will appreciate the nice comments! Thank you for recommending The...

Dayton Ohio
Reviewed 2 days ago NEW

Some good? Having stayed at the Diplomat for many years I will offer my opinion (advice) on some of the changes that have taken place since Hilton began running the property that was formerly the Westin Diplomat. First the Diplomat is a great property. However like all hotel properties it can sometimes be more about the staff and management than...

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Helpful?
1Thank DVP16
Missouri
Reviewed 3 days ago NEW

I was here last year for a few weeks. The hotel has since upgraded the rooms. The new layout is very well done and the market is much more accessible than the prior layout and is open until midnight. Sometimes all of the new/good things can be offset by one total airball. The valet is far and away the worst...

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2Thank Jason D
NY, United States
Reviewed 3 days ago NEW

excessive rates for a hotel under major reconstruction, dirty, noisy, balconies not working restaurants not open problems with a/c and plumbing fixtures total disaster and all this for $3800.00 for 6 nights what a deal.

Review collected in partnership with Curio – A Collection by Hilton
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2Thank jamestB5615GZ

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Golf Course
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A grand re-imagining of a legendary Florida resort, The Diplomat Beach Resort brings iconic hospitality back, wrapped in a spirited escape-to-sunny-shores feeling. Rising above the Atlantic waves and beyond the expected, this magnetic social hub extends its stylish flair from coast to Intracoastal - a Florida playground perfected. From our lagoon pool, cabanas, shore and spa to creative culinary & entertainment, families and work friends find a vibrant oceanfront destination, a reason to return. ... more   less 

Additional Information about The Diplomat Beach Resort, Curio Collection by Hilton

Address: 3555 South Ocean Drive, Hollywood, FL 33019-2827 (Formerly Westin Diplomat Resort and Spa)
Region: United States > Florida > Broward County > Hollywood
Price Range: RM1,080 - RM2,097 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Diplomat Beach Resort, Curio Collection by Hilton 4*
Number of rooms: 998
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Cheap Tickets, Evoline ltd and Jetsetter so you can book your The Diplomat Beach Resort, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Diplomat Hotel Hollywood
Westin Diplomat Resort
Westin Hollywood
The Westin Diplomat Resort & Spa
Hollywood Westin Diplomat Resort
Hotel Style:
#2 Business Hotel in Hollywood
#3 Spa Hotel in Hollywood
#6 Luxury Hotel in Hollywood
#10 On the Beach Hotel in Hollywood
#15 Family Hotel in Hollywood
#16 Romantic Hotel in Hollywood
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Questions & Answers

Here's what travellers have asked, with answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from The Diplomat Beach Resort, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony under construction”
 of 5 bubbles kristeno116, 25 Feb 2017 | Read review
“Don't Valet”
 of 5 bubbles jcd38740, 24 Feb 2017 | Read review
“Room 2664 had a great waterway/city view”
 of 5 bubbles BEG1969, 23 Feb 2017 | Read review
“Ocean front rooms have the best view, partial ocean may not have a balcony.”
 of 5 bubbles PennyVacay, 22 Feb 2017 | Read review
“Oceanfront Room is best - but make sure construction is complete so you can open your door.”
 of 5 bubbles EMH423, 22 Feb 2017 | Read review
5 of 5