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Holiday Inn Express Hotel & Suites Miami-Kendall

237 reviews
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Traveller (74)
Room & Suite (30)
Pool & Beach (22)
Overview
  • Excellent53%
  • Very good35%
  • Average7%
  • Poor4%
  • Terrible1%
Travellers talk about
“cookies”(17 reviews)
“front desk”(31 reviews)
“usual hie”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Miami-Kendall
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (237)Write a Review
There are newer reviews for Holiday Inn Express Hotel & Suites Miami-Kendall
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105
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All reviewscookiesfront deskusual hielots of parkingaround midnighthot tubpancake machineexecutive airporta great staysmall kitchenmin drivecinnamon bunsroom ratevisiting family in the areamile radiusbusiness meetingcomfortable hotel
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11 - 15 of 198 reviews
Reviewed 7 September 2017

Stayed here in late August for Gaumard Scientific Training. Friendly staff, but they all tend to speak Spanish first and their English is a bit hard to understand. They all smile and make you feel comfortable, especially at check-in. The hotel shuttle is convenient in...More

Thank kjeanmac
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded 22 September 2017

Hello kjeanmac, Thank you for staying with us and for leaving a review. I am happy that you found our staff friendly. On the other hand, please accept our sincerest apologies for any inconvenience you have faced during breakfast. Your feedback has been taken into...More

Reviewed 26 July 2017

The room was great and it was a nice experience I recommend it alot. It was also very close to church King Jesus ministries which I was very happy about. The room service was very good, clean and helpful.More

Thank amberly11
Response from Freddy G, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded 1 August 2017

Thank you for taking the time to tell us about your experience at Holiday Inn Express MIAMI-KENDALL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience....More

Reviewed 20 July 2017 via mobile

We usually frequent another brand of hotels and had to stay here due to the location. This hotel was really nice. They are in the process of upgrading their rooms and we had the privilege of staying in one of the newly designed rooms. Very...More

Thank Nicole F
Response from Freddy G, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded 22 July 2017

Thank you so much for completing a review for your recent stay. We take full commitment on exceeding our guest expectations. Feedback, Such as yours, are highly appreciated as we use them as a tool to train our team to improve our overall guest experience....More

Reviewed 6 July 2017

The room was great, spacious and spotlessly clean. The bathroom was huge, the hotel was safe and quiet. The staff were terrific and the breakfast really nice, they had a pancake machine that made 2 really tasty pancakes. The hotel looks like it is in...More

Thank Sue M
Response from Freddy G, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded 7 July 2017

Thank you for taking the time to respond to our guest reviews for your recent stay. We appreciate feedback, such as yours, as we use it to continuously improve our overall guest experiences. We take full commitment to exceed our guest expectations. I am please...More

Reviewed 2 July 2017

We stopped at this hotel on our way to the Florida Keys. It was pleasant, the rooms were clean and the staff was friendly and helpful. In fact a special shout out to front desk clerk Guiselle Jimenez who went out of her way to...More

1  Thank Allyninc
Response from Freddy G, Front Office Manager at Holiday Inn Express Hotel & Suites Miami-KendallResponded 5 July 2017

Thank you for taking the time to complete a review on your recent stay with us. We take full commitment on making sure we exceed our guest expectations when staying with us at the Holiday Inn Express. I am please to hear Guiselle went above...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$144 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (74)
Room & Suite (30)
Pool & Beach (22)
Dining (8)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Foodie52_11
14 September 2017|
Answer
Response from kellerchar | Reviewed this property |
I honestly don't know. We did not visit the mall. This hotel does not have a shuttle.
-1
Votes
Charlotte T
8 March 2017|
Answer
Response from Luis A | Property representative |
Dear Charlotte T., Sadly the barbecue is only for hotel use. If you are planing an event please contact our sales office, and Luz will be happy to help you with all the details. Respectfully, Luis
0
Votes
Charlotte T
8 March 2017|
AnswerShow all 2 answers
Response from terri E | Reviewed this property |
I didn't see a grill not anyone using a grill during my stay. Check with hotel website or call them. Good luck
0
Votes
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12
Room Tips
"Stay away from the rooms next to the elevator ."
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"no restaurants within walking distance"
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"The 3rd floor was quiet."
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"4th floor was fine. Room doors when closed are all loud."
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