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The Ritz-Carlton Key Biscayne, Miami

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The Ritz-Carlton Key Biscayne, Miami
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1,842 Reviews from our TripAdvisor Community

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Showing 1,657: English reviews
Nassau, New Providence Island
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

What can I say about this wonderful property, with its lush lawns and powdery white beaches all you have to do is relax and enjoy. You can start your stay with a nice glass of wine at check in. But before you go to your room you should stp at the candy bar. Then you can escape to those nice... More 

Helpful?
Thank DavidGard
Pittsburgh, Pennsylvania
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 days ago NEW

I really loved this property. We enjoyed the relaxing vibe very much, and the room was really comfortable and pretty. Bayan, the manager with whom I spoke, could not have been nicer, as was Harrison and all of the staff at the hotel. The Mexican restaurant was good, and again, the staff there were so pleasant. I enjoyed walking down... More 

Helpful?
Thank betsylev
Denver, Colorado
Level Contributor
117 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 3 days ago NEW

The Ritz Key Biscayne delivers everything you would expect from a Ritz Carlton and perhaps even a little more: beautifully kept hotel grounds, prime beach-front location, exceptional gym with free yoga/fitness classes included, welcome champagne, indulgent beds and linens, and friendly, attentive service. The pool areas are particularly spectacular, featuring a quieter adult pool and separate family-friendly pool area. I... More 

Helpful?
Thank caitlin108
New York City, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

Still the best luxury resort for families. Amazing staff. We have been going for the past 12 years and nothing beats this place. Kids can stay at the kids pool and adults can enjoy quiet time at the adult pool.

Helpful?
Thank Ms0322
Minneapolis, Minnesota
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW

We booked a 4 day tennis program with our stay at the Ritz. I was a little worried when I read some of the reviews but I did not find any issued with our stay. The hotel was in a lovely setting, our room had a beautiful view of the ocean and the adults only pool was great. The staff... More 

Helpful?
Thank Phoogz
Level Contributor
2 reviews
Reviewed 1 week ago via mobile

Beautiful property well kept property and great staff great hospitality to host a business user conference. Meeting rooms was perfect for the breakout session great cell and computers reception and food and snacks was amazing for breakfast, lunch and social gathering. Accommodation of 400+ for 4 days was 5 Stars.

Helpful?
Thank Jennifer S
Sheridan, Wyoming, United States
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

The service at this hotel is outstanding, the second we got out of our car we were created by name, before we had finished checking in Steve had grabbed us two cold beers after we told him we had been snorkeling all day and were ready for a drink. The dunes bar is beautiful and the bartenders are great. The... More 

Helpful?
Thank Sajaschneider
Phoenix, Arizona
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

I am staying 3 nights, two of which turned uncomfortable. Hopefully the third will be better. Room 370 sits on top of the main entrance with a not so good view. First morning, work in an adjacent room started early with drilling and hammering. Second morning landscapers started early in the morning. The noise from their blowers woke me up.... More 

Helpful?
Thank Moawia A
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear Moawia A, Thank you for taking the time to provide us with your feedback on Trip Advisor. We take all of our guest’s comments extremely serious and use the information to continuously improve our Resort and the well being of our guests. Please accept our apologies for the shortfalls you experienced. We would like the opportunity to personally discuss... More 

Denver, Colorado
Level Contributor
8 reviews
Reviewed 3 weeks ago via mobile

I was very much looking forward to my stay at The Ritz, as I tagged along on a business trip with my husband. I'll start with the positives: *The check in process was smooth and quick. *It may seem silly to mention but the elevators were always speedy, and we were on the 10th floor. It makes a difference when... More 

Helpful?
Thank dugraduate
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear dugaduate, Thank you for taking the time to post feedback of your recent visit on Trip Advisor. We are delighted to know that our front office and pool staff exceeded your expectations. At the same time we regret that certain aspects of your stay did not meet your standards and would be most grateful for the opportunity to personally... More 

Saint Louis, Missouri
Level Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 3 weeks ago

i have stayed at the biltmore and the four seasons while in miami. this property looks like a refurbished hilton. there is no "wow" factor here. the rooms and furnishing are very average. the breakfast, included in our amex plan, was nothing special and very sparse in terms of what was available. what is great is the staff. very friendly... More 

Helpful?
Thank mkmd1
Rosie S, Manager at The Ritz-Carlton Key Biscayne, Miami, responded to this review

Dear mkmd1, Thank you for your recent review of The Ritz-Carlton Key Biscayne, Miami on Trip Advisor. We are very pleased to know that you think so highly of our stellar staff. At the same time we regret that certain aspects of your stay did not meet your expectations and would be most appreciative for the opportunity to discuss them... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Laundry Service

Additional Information about The Ritz-Carlton Key Biscayne, Miami

Address: 455 Grand Bay Drive, Key Biscayne, FL 33149
Region: United States > Florida > Key Biscayne
Price Range: RM1,729 - RM4,592 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton Key Biscayne, Miami 5*
Number of rooms: 352
Reservation Options:
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Also Known As:
The Ritz-Carlton Key Biscayne, Miami Hotel Key Biscayne
Key Biscayne Ritz Carlton
Ritz Key Biscayne
Ritz-Carlton Key Biscayne
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton Key Biscayne, Miami staff and other travellers.
22 questions
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Questions? Get answers from The Ritz-Carlton Key Biscayne, Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with an ocean view”
 of 5 bubbles DavidGard, 2 Dec 2016 | Read review
“loved the ocean view room”
 of 5 bubbles betsylev, 1 Dec 2016 | Read review
“Request a room with good light; preferably ocean view”
 of 5 bubbles caitlin108, 1 Dec 2016 | Read review
“Definitely ask for ocean view.”
 of 5 bubbles Phoogz, 28 Nov 2016 | Read review
“ask for ocean view”
 of 5 bubbles inju, 1 Nov 2016 | Read review
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