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The Ritz-Carlton Key Biscayne, Miami

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Traveller (1123)
Room & Suite (569)
Pool & Beach (282)
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Overview
  • Excellent61%
  • Very good22%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“family pool”(131 reviews)
“the cantina”(92 reviews)
“adult pool”(152 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton Key Biscayne, Miami
Special Offer: Book Your Summer Escape
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Offers from The Ritz-Carlton Key Biscayne, Miami
Special Offer: Book Your Summer Escape
Hotel packages
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Nearby Hotels
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,193)
There are newer reviews for The Ritz-Carlton Key Biscayne, Miami
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1,967 results
Traveller rating
1,130
457
206
118
56
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1,130
457
206
118
56
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All reviewsfamily poolthe cantinaadult poolthe mexican restaurantclub levelrum barsouth beachzero entrywinn dixieocean fronthotel groundsturn down servicean umbrellapool servicelong weekendper dayoceanfront room
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801 - 805 of 1,967 reviews
Reviewed 12 February 2015

The location feels remote and can difficult to access due to traffic. The scenery is picturesque, beautiful ocean-front property with two attractive pools. The service is excellent from the abundant staff. Only issue I had was waiting for room service one night when the operator...More

1  Thank parkerw2014
Reviewed 12 February 2015

The staff were amazing! All requests, including those made at 2am were promptly responded to and acted on. The feel of the resort is extremely calming, all service providers - from the front desk, to the concierge, to the restaurants, to the photography concierge -...More

1  Thank Bash B
Reviewed 11 February 2015

The resort is lovely, you feel the island life while in Miami and the staff is amazing especially Michael at the reception desk!!!! We will definitely go back with our children-it's a very kids friendly place!

Thank Evi L
Reviewed 8 February 2015

The property is nice and well maintained, but nothing really blew me away in the manner I would expect from a hotel of this caliber. The staff was cordial but not to the “service” degree I would have expected from the Ritz, especially for the...More

1  Thank Josh G
Response from rmsua126, Executive Office at The Ritz-Carlton Key Biscayne, MiamiResponded 14 February 2015

Dear Josh G, Thank you for taking the time to post feedback of your recent visit on Trip Advisor. We are delighted that you think so highly of our beautiful oceanfront resort. At the same time we regret that certain aspects of your visit did...More

Reviewed 7 February 2015

The hotel is very well located. Nice and efficient staff, renovated spa. By-the-way, I tipped "Omar" just before entering the SPA because was so kind by explaining how to use the new SPA facilites. He took so much care providing me a superbe assistance....so I...More

Thank 95saa95
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$312 - US$1,038 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$312 - US$1,038 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1123)
Room & Suite (569)
Pool & Beach (282)
Dining (114)
Amenities (118)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Questions & Answers
Ask a question
Dharmabum87
14 April 2018|
AnswerShow all 3 answers
Response from Lisa H | Reviewed this property |
We didn't require it so I am not certain!
0
Votes
Easywin
1 January 2018|
AnswerShow all 6 answers
Response from HildaCat567 | Reviewed this property |
We were here in January and the pool was heated
0
Votes
Jennifer H
17 October 2017|
Answer
Response from Rene S |
Aventura limo service or Uber lux suv
0
Votes
Room Tips
"facing the ocean on the higher floors"
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"An ocean view view is best, the the view to the canals is also very good."
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"High Floor"
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"Make sure yours has a balcony. Ocean view gets your sunrise. But city view gets you sunset. Either will be..."
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