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Hilton Key Largo Resort

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Traveller (1887)
Room & Suite (616)
Pool & Beach (449)
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Overview
  • Excellent28%
  • Very good34%
  • Average19%
  • Poor11%
  • Terrible8%
Travellers talk about
“family pool”(64 reviews)
“hammock beach”(62 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
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Reviews (3,947)
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1,052
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691
417
290
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11 - 15 of 3,573 reviews
Reviewed 27 August 2017

We have always been pretty loyal Hilton fans. We booked three months ago at this resort we have stayed at twice before- and thought we loved. When we got there on August 24th, we found that the entire hotel was being "renovated". That was Hilton's...More

1  Thank patjodster
Response from HKL1985, General Manager at Hilton Key Largo ResortResponded 2 September 2017

We are very sorry you were disappointed and hope you try us again after renovation. If we can do anything further please feel free to contact us directly at the hotel. Thank you! All My Best, Joy M Boyd GM

Reviewed 23 August 2017

Ya'll had me scared with those horrible reviews!! We got upgraded to an ocean view room and received our FREE breakfast buffet and drink coupons upon arrival. Yes - this resort is undergoing a much needed renovation. Yes - not everything property wise was available....More

1  Thank stefboyardee
Response from HKL1985, General Manager at Hilton Key Largo ResortResponded 24 August 2017

Thank you so much for the feedback and the comments about the staff. It boosts their spirits to hear comments like this from our guests especially during our renovation. We definitely will consider the reggae and we can't wait to welcome you back again. We...More

Reviewed 23 August 2017

went for our anniversary. Staff was wonderful. Hotel and the grounds were awful. Construction everywhere. Had to walk past 2 dumpsters full of trash to get to the pool. Had to go to the pool because the beach had an excavator on it tearing down...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank hersheld2017
Response from HKL1985, General Manager at Hilton Key Largo ResortResponded 24 August 2017

Happy Anniversary! We are sorry that the renovation and condition of the grounds affected your stay with us. We do hope that we see you in the future and will give the staff your kudos! All My Best, JMB General Manager

Reviewed 23 August 2017

This was a great mini staycation. I wanted to go to the Keys and chose this location to decrease my drive time. The restaurant is beautiful. Food was great. Bar staff (Gunder) was fantastic (and good on your eyes). Front desk staff (Wayne) was great....More

Thank LovingLife39
Response from HKL1985, General Manager at Hilton Key Largo ResortResponded 24 August 2017

Thank you so much for the feedback! We are so happy to hear that you enjoyed our staff and amenities! We do apologize for the issue with the view. We are working on getting this resolved moving forward. We look forward to seeing you in...More

Reviewed 16 August 2017

I travel almost 150 nights a year. I have stayed in great hotels and not so great hotels. I only leave reviews for properties that I need work. This property is awful. It's dirty, it smells and burns my eyes. The shower was covered in...More

4  Thank allwaysgoingsomewher
Response from HKL1985, General Manager at Hilton Key Largo ResortResponded 21 August 2017

We do apologize for your disappointment. We do find great validity in your assessment as a well versed traveler and will certainly speak to our team regarding these issues. Thank you and we do hope you choose to visit us again after renovation. All My...More

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About
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$222 - US$674 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Key Largo
#10 On the Beach Hotel in Key Largo
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$222 - US$674 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Key Largo
#10 On the Beach Hotel in Key Largo
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (1887)
Room & Suite (616)
Pool & Beach (449)
Dining (84)
Amenities (10)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
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srosie2015
21 January 2018|
AnswerShow all 3 answers
Response from Jennifer O | Property representative |
Posted on their website The Hilton Key Largo is currently undergoing an extensive transformation after the effects of Hurricane Irma. We are thrilled to be bringing our guests a completely reimagined best in class Florida... More
0
Votes
Wendybirthday
14 September 2017|
AnswerShow all 3 answers
Response from Jennifer O | Property representative |
Posted on their website The Hilton Key Largo is currently undergoing an extensive transformation after the effects of Hurricane Irma. We are thrilled to be bringing our guests a completely reimagined best in class Florida... More
0
Votes
Room Tips
"Ask for 4th floor rooms"
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"Ocean views, request 4th floor only."
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"Go somewhere else."
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"Get ocean view!"
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