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Sheraton Suites Key West

Expedia.comUS$219*
View Deal
#34 of 51 Hotels in Key West
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$331*
US$219*
US$229*
US$331*
US$219*
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Sheraton Suites Key West
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2,274 Reviews from our TripAdvisor Community

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Showing 1,873: English reviews
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Pelham, Alabama
Reviewed 4 days ago NEWvia mobile

I used Points and the bonus 5th night free to pay for our stay at the Sheraton Suites in Key West in May 2017. While there were some nice things about the property the condition of our bedding leaves me feeling like I got exactly what I paid for :(. On our 4th night we were repositioning in bed and...

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Helpful?
Thank Shea L
Management response:

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please except our apologies for your experiance during your stay. I will pass on...

Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

This hotel was amazing. The front desk staff sent an email before our arrival and asked if we needed anything special. We needed an early check in and a late check out. We are SPG gold . They emailed back and were able to do this and even called me on the day of arrival to say the room was...

Review collected in partnership with this hotel
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Helpful?
Thank Denise P
About Hotel's Favourite Review
Management response:

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay! Best regards, Fabian Garcia Operations Manager

nj
Reviewed 6 days ago NEW

Our stay at the Sheraton Suites was excellent. Our room was spacious and clean with avery comfortable bed and wonderful pillows. It was difficult to get up! Although the hotel is not in the center of town, it's location near the beach is convenient and their shuttle works perfectly to get you where you want to be. Their driver, Ed,...

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Helpful?
Thank suzz524
Management response:

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay with us! Best regards, Fabian Garcia Operations Manager

Chicago, Illinois, United States
Reviewed 1 week ago NEW

Our daughter's wedding was this past weekend, and the Sheraton Suites staff could not have exerted themselves any more to make sure we and the bridal party had all we needed. They kept offering: "Is everything okay? Anything I can do?" At the reception, which was held at the hotel, several of our guests could not eat shellfish and declined...

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Helpful?
Thank Deb K
Management response:

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay! Best regards, Fabian Garcia Operations Manager

Cheyenne, Wyoming
Reviewed 1 week ago NEW

My husband and I flew into Fort Lauderdale-Hollywood International Airport. We rented a Ford Mustang Convertible so we could drive down to Key West to enjoy the sights! It was a great drive although it was a very hot day! We arrived at the Sheraton Suites hot, wind blown and tired after a four hour flight and a four hour...

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Helpful?
1Thank sprad1962
Management response:

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please except our apologies for your experiance during your stay. I will pass on...

Reviewed 1 week ago via mobile

Very nice place. Across the street from Smuthers beach so very convenient. They do host weddings, they had 2 while we were here, so if you have a room close to the pool, you may hear the music til 10pm if not later.

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Helpful?
Thank Candace D
Management response:

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay! Best regards, Fabian Garcia Operations Manager

Grand Rapids, Michigan
Reviewed 1 week ago

In Key West, we stayed at the Sheraton in a King Suite. The room was nice and very clean. The staff was awesome! They engaged with us and were super friendly. Bartenders Jason and Rob were especially fun! We only stayed for a long weekend but they were super helpful with places to visit and things to do. The hotel...

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Helpful?
Thank MichaelandJenM
Management response:

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay! Best regards, Fabian Garcia Operations Manager

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

The hotel has everything we needed however if you are on a 7:00 a.m. Departure flight you will most likely have to take a cab to the airport even though it is stated that airport shuttle service is provided by the hotel. We were told by both the hotel night staff and one of the shuttle drivers that we needed...

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Helpful?
Thank A TripAdvisor Member
Management response:

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay! Best regards, Fabian Garcia Operations Manager

San Juan, Puerto Rico
Reviewed 1 week ago

Is ALL about the ROOM......BIG, spacious, comfortable, beautiful......for a family of 4 is more than welcome were you can have your space-privacy without bumping to each other.. Good service with a nice little pool. The Hotel is across the beach but don't expect much about it.

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Helpful?
Thank 301Jorge
Management response:

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay! Best regards, Fabian Garcia Operations Manager

Reviewed 2 weeks ago

The hotel was perfect, away from the crowds, but close enough to go anywhere we wanted. Loved we could go right across the road to the beach. My son and I took a 10 minute bike ride to the pier and caught a ton of fish, saw really cool marine life. The restaurant surprised us having a gluten-free waffle option....

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Helpful?
1Thank LeffFam
Management response:

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay! Best regards, Fabian Garcia Operations Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,115 - RM2,170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Key West staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Suites Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is probably little to choose between them. Room 360, which our daughter and her new husband had, has a delightful sea view.”
DebK193, 23 May 2017 | Read review
“Ocean view is nice and include a small balcony with chairs!”
MichaelandJenM, 19 May 2017 | Read review
“Next time we would choose a room with a balcony.”
fourpeez, 12 May 2017 | Read review
“Love the ocean view balconies on the 3rd floor. ”
JulieF445, 4 May 2017 | Read review
“We went in April when most kids are in school but some were there on vacation. Very upscale and feel reasonably priced.”
lmdurrett, 2 May 2017 | Read review
5 of 5
Expedia.com
US$219* /night
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Booking.comUS$229
Hotwire.comUS$219
HotelQuicklyUS$331
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*Disclaimer
Prices are for 1 room, 2 adults
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