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Sheraton Suites Key West

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Traveller (987)
Room & Suite (451)
Storyboard
Overview
  • Excellent41%
  • Very good37%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“smathers beach”(241 reviews)
“shuttle service”(145 reviews)
“free shuttle”(129 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Suites Key West
Special Offer: Save up to 20% in S FL!
Hotel deals
Offers from Sheraton Suites Key West
Special Offer: Save up to 20% in S FL!
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,500)
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2,061 results
Traveller rating
839
735
264
124
99
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LanguageEnglish
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839
735
264
124
99
Show reviews that mention
All reviewssmathers beachshuttle servicefree shuttleduval streetdirectly across the streetevery half hourhotel shuttlepool areaclose to the airportstarbucks coffeeresort feeliving roomthe hotel offersgreat poolking suitespring breakhot tub
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1 - 5 of 2,061 reviews
Reviewed 4 days ago via mobile

Stayed 4 nights over Easter weekend at $500./ night. So so so disappointed in this resort. It says it’s a Sheraton but it is privately owned so Sheraton or Starwood Hotels could do nothing about my complaints. It is far from downtown 2.5 miles but...More

Thank Naples23
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 3 days ago

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

We booked this room because the resort is dog-friendly (2 dogs up to 40lbs) and DOESN’T charge a pet fee like many other hotels. They were very pet-friendly and we felt very welcome with our fur baby. We also needed a place for us, as...More

Thank luvs2travel247
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 2 weeks ago

We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. I will pass along your great feedback to the staff...More

Reviewed 6 days ago

A large room with a kitchenette, spacious bathroom, living and dining area, and a balcony, a poolside bar, great food, water activities included in the resort fee (the beach is just across the street), and great staff! We took advantage also of the free shuttle...More

Thank anglna90
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 5 days ago

We are happy to hear that your event with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward to your next visit with us to...More

Reviewed 6 days ago

Our family loved this property. It is laidback and beachfront and has just the right amount of amenities. While this hotel is not marketed as a resort, it does have a resort fee of $37 per room per day. For our family this was totally...More

Thank HuginogMunin
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 5 days ago

We are happy to hear that your event with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We look forward to your next visit with us to...More

Reviewed 1 week ago via mobile

We spent 5 nights at the Sheraton in Key West. The location is great - just across the street from Smathers Beach. Unfortunately, during our visit there was an incredible amount of sea grass rotting along the entire beach, and the stench was overwhelming! Yikes!...More

Thank barbara r
Response from fabiangarcia2017, Manager at Sheraton Suites Key WestResponded 1 week ago

We are happy to hear that your stay with us at Sheraton Suites Key West was a good one and that you choose to make the Sheraton Suites Key West your home away from home. We will pass along your grear feedback to Mr.Ed, Nick...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$238 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$238 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (987)
Room & Suite (451)
Pool & Beach (184)
Dining (51)
Amenities (22)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
sandi m
30 March 2018|
Answer
Response from Patty L |
No, they have windows.
0
Votes
sandi m
30 March 2018|
AnswerShow all 2 answers
Response from DeeJayGude | Reviewed this property |
No, but there are lovely community areas to relax outside and take your morning coffee.
0
Votes
Miranda S
9 February 2018|
AnswerShow all 2 answers
Response from ShelleyMcBreairty | Reviewed this property |
Don’t know. I only booked a room . If the on-site restaurant has anything to do with your dinner /lunch reception. I would look elsewhere ....
1
Vote
Room Tips
"We were on the top floor (3rd) with a balcony that we used every evening! Rooms near the pool can be louder."
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"Ask for close to pool with balcony if you can't get oceanfront."
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"Would not recommend beach view here because the beach smells so terrible."
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"Add breakfast to your booking."
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