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Sheraton Suites Key West

Expedia.comUS$219*
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#34 of 51 Hotels in Key West
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$329*
US$219*
US$329*
US$219*
US$229*
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Sheraton Suites Key West
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2,270 Reviews from our TripAdvisor Community

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Showing 1,869: English reviews
Key West, Florida
Reviewed 2 weeks ago via mobile

Stayed here 2 nights and had my wedding reception here 2/11/17, wedding was across the street on the beach. Staff was wonderful, accommodations were excellent. Loved my room and the amenities. Pool is great. Made for a very special weekend!!!

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Helpful?
Thank Kathleen M
Management response:

Thank you for the the great review! We are happy to hear that your stay with us at Sheraton Suites Key West was a good one. We look forward to your next stay! Best regards, Fabian Garcia Operations Manager

Pinckney, Michigan
Reviewed 2 weeks ago

I took my daughter over Easter weekend to Key West. This was our 3rd stay at the Sheraton suites. We had an ocean view suite which is very spacious. Great bed, Updated very large bathroom, great amenities. Excellent breakfast buffet! Even better than all of that is the staff that made us feel so welcome. Our experience has been that...

Review collected in partnership with this hotel
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Helpful?
Thank Julie F
Management response:

Thank you for the the great review! We are happy to hear your repeat stay with us at Sheraton Suites Key West was a memorable one. We look forward to your next visit to your home away from home! Best regards, Fabian Garcia Operations Manager

Norwich, New York
Reviewed 3 weeks ago

Attentive staff, beautiful clean rooms, across from beach, shuttle if you need them at no cost from hotel, interior and exterior absolutely an island retreat. They provide information on things to do, places to go. If you opt to not have your room cleaned daily they leave a 5.00 voucher to use at restaurant or bar. The premise is so...

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Helpful?
Thank lmdurrett
Management response:

Thank you for taking the time to fill out a responce. We are glad to hear that your stay at the Sheraton was a good one. We look forward to your return to Paradise and staying with us hear at the Sheraton Suites Key West. Sincerely, Fabian Garcia

Tallahassee, Florida
Reviewed 3 weeks ago via mobile

Corn hole right by the pool! There's nothing like hearing a bunch of hillbillies cursing and playing corn hole (which makes the sound of a sledge hammer thud when dropped) while your on vacation trying to relax. I would love to move away but no more seats available. Management might consider relocating the game elsewhere on the property to allow...

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Helpful?
Thank donnahawkins
Management response:

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please except our apology for your experiance poolside. I will pass on on your...

Miami
Reviewed 3 weeks ago via mobile

Brought friends from England here for a birthday weekend getaway. Good points: comfy king beds, lovely suites, beautiful bathroom, nice frig and coffee bar. Good a/c and quiet room. Great pool and jacuzzi with pool towels and fruit infused cold water at pool and convenient shuttle service to downtown which saved the hassle of parking two cars and paying parking...

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Helpful?
Thank mwooduk
Management response:

Thanks for taking the time to complete a survey on your recent stay with us at the Sheraton Suites Key West. As we pride ourselves in offering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please except our apology for your incorrect bed type, housekkeping issues and the elevator...

mount laurel nj
Reviewed 3 weeks ago via mobile

...they will make a difference...the staff is A+... Mr. Ed--much more than the shuttle driver. He's the Tattoo around this place (Fantasy Island). He'll advise you where to visit, where to eat, and then get you there and back. Worth his weight in gold. Kadie--front desk. Problem? See Kadie. Eats? Sites? See Kadie. Watch for her smile and listen to...

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Helpful?
Thank jchiabella
GM_SheratonSuites, General Manager at Sheraton Suites Key West, responded to this review

Dear Mr. Chiabella, Thanks for taking the time to recognize Ed, Kadie, Jonathan and Chad. We are glad to hear that you enjoyed your stay with us and we look forward to seeing you again on a future visit to Key West. Sincerely, Rick McKeown

Gendringen
Reviewed 3 weeks ago

So this hotel is nice place, spacey set-up and the rooms are clean, and spacious. you are at the north part of the Island, which is not in the neighbourhood of all the touristic places. The hotel has a shuttle bus service which rides every 30 in. Also this hotel is situated near the airport, but I have to say,...

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Helpful?
Thank TravelingBizzMan
GM_SheratonSuites, General Manager at Sheraton Suites Key West, responded to this review

Thank you for sharing your experience on Tripadvisor. We appreciate your feedback. Look us up on your next trip!

Clermont, New York
Reviewed 4 weeks ago

We are a family of 4 who recently traveled to Key West and stayed at the Sheraton. We travel frequently, therefore have a good understanding of what type of value you should receive for the price you pay. We all were unfortunately disappointed with this hotel. It did not meet typical Sheraton standards, our room was dirty and the hotel...

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Helpful?
Thank CarolClermontNY
Management response:

Thank you for taking the time to complete a survey in regards to your recent stay at the Sheraton Suites Key West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please except our sincere apology for the condition of your room and the...

Miami, Florida
Reviewed 4 weeks ago

Smooth check in/out. Nice suites and pool; across from the beach but far from old town. Transportation to old town included in resort fee, but promised refreshments never showed up. Info a MUST during check in about everything that you are paying for with the resort fee. Remove resort fee and charge for transportation to old town and airport, any...

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Helpful?
Thank jdiaz51
Trumbull, Connecticut
Reviewed 4 weeks ago

We stayed in a spacious, clean room. Perfect for our family of 5 as the sleeping area (ours) was separate from living room and the kids slept on a pullout couch that had a lounge on one side so our youngest slept there (3 total, very comfortable). Not sure about the housecleaning schedule, the first day they came at 11...

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Helpful?
Thank Jennifer D

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,189 - RM2,210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Key West staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Suites Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is nice and include a small balcony with chairs!”
MichaelandJenM, 19 May 2017 | Read review
“Next time we would choose a room with a balcony.”
fourpeez, 12 May 2017 | Read review
“Love the ocean view balconies on the 3rd floor. ”
JulieF445, 4 May 2017 | Read review
“We went in April when most kids are in school but some were there on vacation. Very upscale and feel reasonably priced.”
lmdurrett, 2 May 2017 | Read review
“If you want to feel breezes, get a room with a balcony the windows in the other rooms only open a couple of inches.”
debroskybills, 23 Apr 2017 | Read review
5 of 5
Expedia.com
US$219* /night
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Hotels.comUS$219
Booking.comUS$229
HotelQuicklyUS$329
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*Disclaimer
Prices are for 1 room, 2 adults
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