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Sheraton Suites Key West

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#34 of 51 Hotels in Key West
Certificate of Excellence
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Sheraton Suites Key West
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2,254 Reviews from our TripAdvisor Community

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Showing 1,854: English reviews
Laurel, Maryland
Reviewed 25 September 2013

My wife and I got married in Key West on Sept. 2013 and we stayed at the Sheraton Key West and also had our reception there. Let me say this, the staff at the Sheraton was GREAT. Our wedding had some major hiccups because of the vendor we choose but Brandon and his crew were above top notch. Flying in...

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Helpful?
Thank Pulsar2626
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are so happy to hear you had a wonderful wedding experience with us and we will make sure to pass along the good review to Brandon and his team! Thanks again and we look forward to you welcoming you back in the future. Warm regards, Lourdes Torbisco...

Sarasota, Florida
Reviewed 24 September 2013

Wonderful room right across from the beach. It was oh so comfortable... the beds, the robes, the view, the pool ... what more can I say. The only downside... and it was our fault... was we spent a lot of money on taxis because the shuttle only runs hourly, and we were impatient :( But if you want a place...

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Thank Suze0411
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for the positive review! We look forward to welcoming you back in the future! Warm regards, Lourdes Torbisco Marketing Director

Greenfield, Indiana
Reviewed 24 September 2013

For a ten year anniversary we decided to spend a week driving down to Key West before our cruise left the following week. We stayed here and WOW were we surprised. The ambiance of the lobby was very clean and nice. Convenient internet lounge area with free printing for guests. We decide to settle in before exploring the rest of...

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2Thank CoyJHutcherson
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay with us. The sunrises at Smathers Beach across the street are just as beautiful as the sunsets and we are glad you were able to enjoy it. Thanks again. Warm regards, Lourdes Torbisco Marketing Director

Nitro, West Virginia
Reviewed 23 September 2013

Just got home from spending time at this hotel. Our rooms were very clean and very very nice. The employees were all very accomodating. Right across from Smathers Beach and down the road from Benihana... doesn't get much better than that. Away from all the partying and close enough to hop on the shuttle to get up town if you...

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Thank Lisa B
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for the good review. We look forward to welcoming you back in the future! Warm regards, Marketing Director

Charlotte, North Carolina
Reviewed 23 September 2013

First time going to Key West so I decided to book this Sheraton. Great hotel, the beach is right in front of the hotel, parking is free which is awesome because you can take the shuttle to downtown and you can go for some drinks. The pool is awesome, great setting to sit back and relax! I will stay here...

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Thank Jay H
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are glad to hear you enjoyed your stay! Thanks again! Warm regards, Lourdes Torbisco Marketing Director

Onondaga, New York
Reviewed 19 September 2013

First time making it all the way down to Key West but had done some research beforehand. We were only in town for a couple of days and wanted to stay at a place that would be a good value and still not too far away from the action. Sheraton Suites was perfect. Location wise it is right across the...

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Thank ErikKusiak
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay and time in Key West and look forward to welcoming you back! Warm regards, Lourdes Torbisco Marketing Director

Tavernier, Florida
Reviewed 18 September 2013

I live in the keys and travel down to key west often on weekends to see friends and spend time on duval, i love staying here. the rooms are larger and come with everything i need (fridge, microwave and coffee maker). perfect location right across from the beach!

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1Thank sammi h
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. It is always great to hear that our guests enjoy themselves during their travels. Warm regards, Lourdes Torbisco Marketing Director

Miami, Florida
Reviewed 17 September 2013

It is located about 15 - 20 minutes to most of attractions. The are shuttles, but often are not enough. The fire alarm sound twice, and no one even apologize for it. The price is reasonable. And they welcome pets at no cost. Rooms are big enough for 3 adults. There is a nice beach right in front, but you...

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Thank Pastor54
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are located 2 miles from Duval Street. We conduct testing on the alarms to ensure the safety of our guests. We are glad to hear you enjoyed the beach across the street and look forward to your return visit to Key West. Thanks again for the review....

Pensacola Beach, Florida
Reviewed 7 September 2013

Had a two room suite with king bed, pull out sofa and, a single fold out bed !! Very comfortable and plenty of room for four !! Large bathroom with delightful, walk-in shower. Highly recommended to all Key West visitors PLUS, they offer a FREE round trip shuttle to downtown attractions/restaurants or airport...leaves q30 mins.!! Can't be beat y'all !!!

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2Thank PhilHarmonik
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for taking the time to write this review. We are delighted to hear you enjoyed your suite and time in Key West and look forward to your return visit. Warm regards, Lourdes Torbisco Marketing Director

Sarasota, Florida
Reviewed 7 September 2013

We travel with our dog and at times it is very difficult to find nice places to stay. Well the Sheraton Suites in Key West is a great place to stay with a small dog. Our King Bed Suite was a nice size and very clean. Staff members are wonderful and extremely helpful, they helped us find pet friendly restaurants...

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1Thank R R
SheratonKeyWest, Manager at Sheraton Suites Key West, responded to this review

Dear Guest: Thank you for the positive review. We are glad to hear you enjoyed your stay and look forward to your return visit. Warm regards, Lourdes Torbisco Marketing Director

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of Key West and steps away from Smathers Beach, Sheraton Suites Key West is a beachside hotel that captures the true essence of tropical relaxation. Join in the nightly Sunset Celebration, lounge by the lagoon-style pool, or let us arrange for you to sample one of the many watersports available. After a day of friends, family or business, there is one more thing to savor: the warm island welcome of our Sheraton Suites. ... more   less 

Additional Information about Sheraton Suites Key West

Address: 2001 South Roosevelt Boulevard, Key West, FL 33040-5243
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,260 - RM2,203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Key West 3.5*
Number of rooms: 184
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Also Known As:
Sheraton Suites Key West Hotel Key West
Sheraton Hotel Key West
Sheraton Key West
Key West Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Key West staff and other travellers.
23 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to feel breezes, get a room with a balcony the windows in the other rooms only open a couple of inches.”
debroskybills, 23 Apr 2017 | Read review
“I enjoyed the first floor for convenience and although we were facing the parking lot we were also close to the beach.”
ShariH103, 1 Apr 2017 | Read review
“As said in review, if you have a mobility problem will ned to request a room close to main entrance”
O8396EYlindam, 25 Mar 2017 | Read review
“Perfect location, easy access to Duvall St but great shuttle to get away.”
kimandronald, 23 Mar 2017 | Read review
“Balcony would be a must for next time”
lifeisgood66, 15 Mar 2017 | Read review
5 of 5