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Ocean Key Resort & Spa

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Traveller (1880)
Room & Suite (1031)
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Overview
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“sunset pier”(354 reviews)
“hot tin roof”(153 reviews)
“mallory square”(607 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Ocean Key Resort & Spa
Offers & Announcements: Best oceanfront room !
Hotel deals
Offers from Ocean Key Resort & Spa
Offers & Announcements: Best oceanfront room !
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,752)
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2,533 results
Traveller rating
1,769
487
166
68
43
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LanguageEnglish
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1,769
487
166
68
43
Show reviews that mention
All reviewssunset pierhot tin roofmallory squareliquid loungenoble housejunior suiteend of duval streetwatched the sunsetperfect locationpartial ocean viewwhirlpool tubcruise shippool staffoverlooking the waterocean frontsunset celebrationfrozen towels
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1 - 5 of 2,533 reviews
Reviewed 2 days ago

Arrived at Ocean Key Resort on a Friday night to celebrate our 25th Anniversary. We stayed for five nights. After a scheduling problem with another property we called Ocean Key and they could accommodate us. We had an Ocean front partial Duval Square room. Room...More

Thank Jessica K
Response from OceanKey, Guest Relations Manager at Ocean Key Resort & SpaResponded yesterday

Hi Jessica K. Thank you so much for sharing your experience with us and for your wonderful review. We truly appreciate the feedback and will most certainly be looking into the breakfast service and Housekeeping standards. We hope to have the opportunity to host you...More

Hotel's Favourite
Reviewed 1 July 2017 via mobile

We could not have had a better stay anywhere in Key West. The partial view junior suite was overbooked and we got upgraded to an ocean-view king suite (Room 421) with perfect views of the pool, Mallory Square and beautiful sunsets from our balcony -...More

1  Thank Bretmcbunch
Response from OceanKey, Front Office Manager at Ocean Key Resort & SpaResponded 2 July 2017

Bretmcbunch, Thank you for taking the time to share your review with us regarding your recent stay. We are honored that you chose us to spend such a memorable occasion. I am happy to hear that we were able to find a complimentary upgrade for...More

Reviewed 1 week ago

Good check in, valet immediately available, helped us with bags. First impressions of room were good, it looked comfortable, enjoyed balcony and people watching, although it wasn't a quiet outlook, due to car park and cruise ship. Concierge was very helpful with booking tours. Enjoyed...More

1  Thank Lucy M
Response from OceanKey, Guest Relations Manager at Ocean Key Resort & SpaResponded 5 days ago

Thank you Lucy M for sharing your experience and the wonderful review. We are thrilled you enjoyed the pool and took advantage of the concierge team to help with activities bookings. We are sorry about the Pier being closed still.... I can assure you we...More

Reviewed 1 week ago

Almost afraid to review this hotel because once word gets out, I'm afraid that we won't be able to get a room the next time we go! Based our trip on recommendations of fellow Trip Advisor reviewers and they were spot on. This hotel is...More

Thank momof4hg
Response from OceanKey, Guest Relations Manager at Ocean Key Resort & SpaResponded 1 week ago

Hi momof4hg! Thank you so much for your wonderful comments and great review! We are thrilled you enjoyed your stay with us and for sharing your amazing experience. Not to worry about word getting out, we will always find a room for you! Thank you...More

Reviewed 1 week ago via mobile

Nice people. We had an ocean view but not sunset. Spacious room. Extremely dated and shabby. Toilet didn’t flush unless you opened the tank and held up the clapper. Vessel sinks didn’t drain. No water bottles in room, coffee but no water- don’t get his....More

1  Thank JazCan
Response from OceanKey, Guest Relations Manager at Ocean Key Resort & SpaResponded 1 week ago

Hello JazCan, Thank you for your review and sharing your experience. We truly appreciate all feedback. I am so sorry that your experience was not of the standard and level that we are known for. We have shared the bathroom concerns with our maintenance teams...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$351 - US$900 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Key West
#3 Green Hotel in Key West
#4 Top resorts Hotel in Key West
#6 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$351 - US$900 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Key West
#3 Green Hotel in Key West
#4 Top resorts Hotel in Key West
#6 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1880)
Room & Suite (1031)
Pool & Beach (228)
Dining (135)
Amenities (86)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
Shannon C
4 April 2018|
Answer
Response from kpbgmc | Reviewed this property |
We used a taxi $8/head to get to hotel and Uber to eat back to airport $28 total
0
Votes
Izzolover
12 October 2017|
Answer
Response from OceanKey | Property representative |
lzzolover, Our oceanfront guest rooms offer a king bed with a queen pullout couch. Our presidential suite is a 2 bedroom suite with 1 king bed in each room with spectacular views of the ocean. Please let me know if I can be... More
1
Vote
pennyfromindy
26 September 2017|
Answer
Response from OceanKey | Property representative |
Please contact me directly, our phone number is 305-296-7701. I look forward to your call.
0
Votes
Room Tips
"Pay the extra and overlook the ocean and Duval Square"
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"Hotel is on a busy street, imagine most balconies would be noisy. Roosters are constantly cockadoodle dooing..."
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"Suggest partial ocean view and the higher up the better the views!"
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"If you can get an ocean view it is worth it."
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