The Banyan Resort

The Banyan Resort

Balcony
Traveller (168)
Studio with Murphy bed down
Room & Suite (198)
Ft. Zachary Taylor State Park Beach
Pool & Beach (33)

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About

4.5
#11 of 20 inns in Key West
4.9 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Stay in a timeless world of beauty and luxury at the first Florida Green Lodging Designated Resort in Key West. Just steps away from the world-famous Duval Street & all that Key West has to offer, including shops, restaurants, & galleries. Spend your day by one of our heated spring-fed pools, sipping drinks at our Tiki Bar, or wandering through the tropical flora in our exquisite gardens.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Spa
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
Hot bath
Adult pool
Outdoor pool
Heated pool
Poolside bar
Room features
Air conditioning
Private balcony
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English

Location

323 Whitehead St, Key West, FL 33040-6542
481Reviews9Q+A100Room tips
Traveller rating
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Detailed Reviews
RB wrote a review Sept 2020
Red Bank, New Jersey
+1
5.0 of 5 bubbles
We have stayed at the Banyan 8 out of the last 10 years we have come down to KW. Great folks run the place and work there, excellent amenities, and fantastic location.
We always have a wonderful time and always stay at least 7 nights.
The Banyan is as close to old Town, old school Key West as you can get.
And we all know how old town KW is vanishing way too quickly.
For us, we love the perfect imperfections. It’s a charming and inviting place to stay.

The location is centered perfectly, not too far from the Southernmost Point, a nice walk to the Sea Port and Schooner Wharf, Close to Duval and all the live music venues, Hanks, The Green Parrot, Smoking Tuna. Yes you will hear Roosters through the night! Welcome to Key West folks.
They have Bikes for rent there to cruise around the island and the pools get just the right amount of mid- afternoon sun after a day out on a boating adventure, it’s a perfect place to take a light nap before heading out for the night time activities etc.
We love it there and can’t recommend the Banyan enough.

We are planning to return in 2021 and can’t wait.
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Date of stay: March 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sblouviere wrote a review Jul 2023
5.0 of 5 bubbles
We love the Banyan. It is a peaceful and beautiful location close to it all in Key West. Most of the buildings are on the historic registry, but the units are still upgraded. That being said, don’t expect brand new because these are on a historic registry so there are limits as to what can be done. If you are looking for an enchanting and old Key West experience then this is your place. The staff is amazing and always friendly. After our first night the AC unit in our condo went out, they went above and beyond after normal hours to make sure that we were comfortable. The next day they moved us to another unit as the AC in ours needed to be replaced.
The resort is always clean and kept up. It is in walking distance to many attractions and restaurants. There is a washer and dryer on site, but you can also pay to have house keeping do your personal laundry as well. The kitchens are stocked and there are grills throughout the property.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
swordfish-miami wrote a review Jan 2020
Fort Myers Beach, Florida
5.0 of 5 bubbles
We loved our stay in The Locke House that we extended our stay with a move over to The Cosgrove House.
Both Houses were equally lovely. The Locke House offered more space and privacy with excellent natural light inside. While The Cosgrove had a humongous front porch with a beautiful view of one of the Banyan trees. An awesome perch to people watch!
The charm is in the architecture and the landscaping. 2 nice quaint pools (1 for adult, 1 for kids), a hot tub and the cutest little poolside bar.
Met great people there, including Martin at the bar and an owner named Clark.
Our next stay is already booked. Maybe The Delaney, Abernathy or Sawyer-Thorpe becomes our next dwelling? All I know, is we are going to love it all over again!
Thank you to all at The Banyan Resort!!!!
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mil ST wrote a review Sept 2020
1.0 of 5 bubbles
This review saddens to me write but the customer service at the Banyan is the absolute worst I've ever experienced at a hotel. It is beyond terrible! They are not handling the current pandemic and have become incredibly rude and lazy. We usually enjoy staying here and actually wanted to purchase a timeshare, but unfortunately will not be after our last experience. The front desk staff and people on the phone (since you call for everything, even check in) are not helpful and borderline disrespectful. Our ice maker wasn't working, when I called to inquire if they had an ice machine somewhere on property- I was told I could walk down the street to Walgreens or CVS. We had incident after incident while staying there. We had asked about adding a few nights to our trip shortly after check in, asked to be added to a wait list, and were told that there was no way we would get a room. At check in, we were told we would have no maid service (which is fine) and to leave our trash, recycling, and linens in bags outside our door for touchless pickup. We left a small bag of trash outside our door as requested. It sat there for 36 hours, until an older woman from the office came outside to tell us (as we were leaving and already almost off property) that we needed to take our trash to the dumpsters ourselves, which are located down the block. I couldn't believe the level of rudeness and the absurdity of this woman's behavior. The resort is nice overall. The rooms are ok, outdated but good enough for Key West. We love the grounds, pools, and trees. But unfortunately Micheal and Megan both made our trip difficult and treated us poorly on repeated occasions. If the staff doesn't get their act together they are going to run this resort into the ground. On a positive note, Kathy at the tiki bar is wonderful and makes amazing drinks! We come down at least once a year with usually a large group of friends (8 people this past year). Because of how bad this year's experience was, none of us will ever stay here again and we will not be purchasing a timeshare either. I've never in my life been told to take my own trash to a dumpster, walk 3 blocks to a Walgreens for ice, and have maid service refused for a 3 night stay. I hope this review helps someone else avoid this place, it really put a huge damper on our trip!
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RustyMiller_052606 wrote a review Mar 2020
Crystal Lake, Illinois
3.0 of 5 bubbles
The suite itself was very nice. The bedroom was decorated in island style; the bathroom was large and so was the sitting area. The kitchenette was compact/small, but we made due. This would have been a higher rating except for two reasons - the wild roosters crowing at 4am and onward, the noisy trucks passing on the street below, and having to carry luggage and any parcels we had during our week stay up 21 steep stairs to the suite. We would go up and down as little as possible and take only what we needed for the day. Left stuff in the car too. Oh! One very nice pro was the shaded balcony off the bedroom to eat meals when we wished or just relax and hope the roosters and trucks were quiet for awhile.
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Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carol Ann B wrote a review Jan 2020
Jupiter, Florida
2.0 of 5 bubbles
We booked a room and they put us by the office (4 adults) - it was the ONLY room available. There is only one bedroom and a sofa bed. You can't sleep here. If you close the blinds, it feels like a sunny day. The lights outside all shine in the unit. Street noise is awful - street cleaners, loud people, motorcycles. The roosters do not shut up! The sofa bed's mattress was so thin that my husband had to sleep on the floor on top of the sofas pillows, and he is a large guy. No one (4 of us) slept that night at all. The room was $375. I feel like something needs to be done. Although, the location is great in Key West. The front desk staff were all nice. Perhaps if you book a room in the back it may be better? Not sure.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Patricia C wrote a review Feb 2022
Tierra Verde, Florida
4.0 of 5 bubbles
We spent a couple of months in Key West (house rental) & moved to the Banyan for an additional 5 days at the tail end of our stay. Due to last minute booking & our request for a 2 bedroom on the last 2 nights, we moved 1X but they made it seamless. Rooms are clean and comfortable. Having the kitchen is clutch! We had internet issues throughout our stay but the team did everything they could to help us. AC broke in our unit on night 2 and they quickly moved us to & fr another unit while it was repaired. Property is lush and the pools are very nice as well. However, The KEY to this resort is the staff! OMG they are some of the BEST staff I've ever encountered and I travel A LOT for work. Not only were they outstanding while we were there BUT they went above and beyond when a replacement credit card arrived late (after we'd left) & one of the team (Laura? Lenore? I'm so sorry!) MET US on Ohio Key to deliver it!!! Seriously just the kindest staff around.
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Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ivonne S wrote a review Mar 2022
1.0 of 5 bubbles
The GM Meghan is horrible and rude. She doesn’t care about the customers and gives a nasty response when you ask for something. The place is lovely but the GM is not! I’m shocked that a place like this is run by such a rude person. There’s no one above her to complain to.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robin A wrote a review Feb 2024
4.0 of 5 bubbles
Beautiful resort, pool and tiki bar were nice and quiet and very relaxing. Directions for getting to our room could have been better as we were carrying our luggage, and air conditioning was not working but that was fixed fairly quickly. My reason for just a very good rating is the murphy bed, so uncomfortable, we both had sore neck and backs the next day. For the price of the room we expected a more comfortable bed.
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Date of stay: February 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: request a room that doesn't have a murphy bed. Phone in room was not working.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joanne L wrote a review Apr 2023
Marco Island, Florida
3.0 of 5 bubbles
Room was large and clean. Tub shower area could use updating. My biggest complaint was, I had asked owner if we could leave our two small suitcases at office until check in at four. She told me yes. Well when we arrived the only place to leave bags was on front porch. Same for leaving for a few hours after check out. That was not what I excepted after her saying yes and paying almost $400 for an overnight room. Front porch was on the main thoroughfare of Whitehead St. Totally unsecured area.
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Date of stay: April 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: Remember you can’t leave baggage in a secure area before or after check in or out. Front porch...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Claudia G asked a question Aug 2024
Broadview Heights, Ohio, United States6 contributions4 helpful votes
How far of a walk is the Banyan from a swimmable beach?
Deborah M asked a question Apr 2019
Estero, Florida14 contributions2 helpful votes
I have a 4lb emotional support dog . Are you pet friendly?
sassyzback asked a question Nov 2018
Newberry, South Carolina4 contributions1 helpful vote
Do you charge for parking?
Answer from Lynn V
Titusville, Florida54 contributions26 helpful votes
Yes, they charge for parking.
Pbee43 asked a question Jan 2017
Birmingham, Alabama183 contributions21 helpful votes
Are there blow dryers in the rooms?
Answer from Pbee43
Birmingham, Alabama183 contributions21 helpful votes
They do have hairdryers mounted on the wall!
Robin A wrote a tip Feb 2024
2 contributions
4.0 of 5 bubbles
"request a room that doesn't have a murphy bed. Phone in room was not working."
Read full review
Joanne L wrote a tip Apr 2023
Marco Island, Florida5 contributions1 helpful vote
3.0 of 5 bubbles
"Remember you can’t leave baggage in a secure area before or after check in or out. Front porch not a secure area for personal luggage "
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P5169EMsuzanneb wrote a tip Sept 2019
New Jersey19 contributions25 helpful votes
5.0 of 5 bubbles
"Most have stairs - a few are on the main level."
Read full review
Lynn V wrote a tip Aug 2018
Titusville, Florida54 contributions26 helpful votes
5.0 of 5 bubbles
"Studio is sufficient for a couple to stay in."
Read full review
JBMcD1729 wrote a tip Aug 2018
Fernandina Beach, Florida1 contribution4 helpful votes
2.0 of 5 bubbles
"Get a loft unit, quiet and perfect for a nap."
Read full review
…
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ALSO KNOWN AS
the banyan hotel key west
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
38
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THE BANYAN RESORT: UPDATED 2024 Inn Reviews and 404 Photos (Key West, FL) - Tripadvisor

Frequently Asked Questions about The Banyan Resort
What are some of the property amenities at The Banyan Resort?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at The Banyan Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Banyan Resort?
Guests can enjoy a lounge and a poolside bar during their stay.
Is parking available at The Banyan Resort?
Yes, parking is available to guests.
Are there opportunities to exercise at The Banyan Resort?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at The Banyan Resort?
Yes, laundry service and self serve laundry are offered to guests.
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