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    BEST WESTERN Key Ambassador Resort Inn

    3755 South Roosevelt Boulevard, Key West, FL 33040-5255
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$207
    US$207
    US$207
    Traveller (484)
    Room & Suite (202)
    Pool & Beach (128)
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    Overview

    • Excellent34%
    • Very good38%
    • Average16%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “cheekie hut” (34 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Bar/Lounge
    Spa
    2.5 Star Hotel
    All hotel details
    Offers from BEST WESTERN Key Ambassador Resort Inn
    Special Offer: Package Deal
    Hotel deals
    DoubleTree by Hilton Hotel Grand Key Resort - Key West
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    #22 of 51 hotels in Key West
     
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,748)
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    1 - 5 of 1,748 reviews

    Reviewed 3 days ago
    Google Translation

    L emplacement n est peut être juste pas idéal car il faut prendre la voiture pour aller la ou les...More

    Review collected in partnership with Best Western
    Thank Laure S
    Hotel's Favourite
    Reviewed 20 February 2017

    Once again we had another outstanding weeks stay. This is the only resort we will stay in when we visit Key West.The pool is very well kept and has to be on of the biggest on the Island...Judy who runs the cheeki hut is so...More

    Thank margobcollins
    Response from Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn

    Thank you for the perfect review! We take pride in our property and employees and hope to see you again soon!

    Reviewed 3 days ago
    Google Translation

    Insgesamt waren wir mehr als enttäuscht. Ein Motel im Stil der 60'er Jahre, zwischen einer vierspurigen Strasse und dem Flugplatz...More

    Thank jvomdahl
    Response from Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Reviewed 4 days ago

    What a great Hotel!!!! I was a little skeptical until we arrived and saw the hotel rooms and pool area, grounds, etc. We had an Oceanfront room and it was wonderful. Each room had a balcony and the view of the ocean was wonderful every...More

    Thank VABeachMama
    Reviewed 4 days ago

    This was a very bad experience . I normally do not rate on these surveys but I decided this one required a review. From the front desk staff being rude, not honoring the rate I was quoted over the phone, not being knowledgeable about members...More

    Review collected in partnership with Best Western
    Thank cassandram442
    Response from Bob B, Guest Relations Manager at BEST WESTERN Key Ambassador Resort Inn

    Thank you for the review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a...More

    DoubleTree by Hilton Hotel Grand Key Resort - Key West
    3,519 reviews
    #31 of 51 hotels in Key West
     
    The Inn at Key West
    2,311 reviews
    #42 of 51 hotels in Key West
     
    Parrot Key Hotel and Resort
    4,323 reviews
    #28 of 51 hotels in Key West
     
    Southwinds Motel
    639 reviews
    #22 of 51 hotels in Key West
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Spa
    • Restaurant
    Details
    • Price range
    • US$188 - US$340 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Top resorts Hotel in Key West
    Photos
    Traveller (484)
    Room & Suite (202)
    Pool & Beach (128)
    Dining (54)
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    Questions & AnswersAsk a question
    Barbara S
    Do you have a shuttle to Old town area?
    8 February 2017|
    Answer Show all 5 answers
    Response from CB0341 | Reviewed this property |
    I just stayed at this hotel and there is no shuttle to Duval. They do have a shuttle to the airport (which is right next door). There is a tram tour that stops at the hotel but it would not be feasible to do the tour just to... More
    0
    Votes
    dcgriff12017
    do you have hair dryers?
    23 January 2017|
    Answer Show all 3 answers
    Response from Jdbenn525 | Reviewed this property |
    Didn't check
    0
    Votes
    BBZEA
    Thank you, Bob B for your response. Albeit a pat response, please be advised, front desk was adamant that we did receive the Government discount, but could not produce any proof on the check out receipt or otherwise and insisted that we just had to trust it was so. If you want specific names I will gladly give them to you. I will not shame them on a public forum as they are not completely at fault for the glaring lack of training and customer service. I actually have worked in hospitality and know what to look for and what real and informed customer service should look like. Brushing this issue under the proverbial rug is not the amends I expected from a well known international brand. Had that been the only issue there may have been room to give the benefit of the doubt. Being that you obviously repeated some stale scripted responses to negative reviews squashes any confidence in a sincere effort to improve. Conflicting statements such as yours make your remarks disingenuous and less likely I would consider your establishment for future stays. Try again and let's have meaningful dialogue towards positive improvement in processes.
    12 December 2016|
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    Room Tips
    "We were in 150 near the breakfast area and the Oceanfront rooms were excellent"
    Read review
    "A room further from the pool, if you want to sleep in"
    Read review
    "2nd floor overlooking the pool"
    Read review
    "We had a view of the harbor and it was a nice choice, There were also ones near the pool that had screened..."
    Read review