Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Key West,FL, the Best Western Hibiscus Motel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Best Western Hibiscus Motel garners praise for its exceptional value and prime location, with guests appreciating the walkability to Key West's main attractions. The welcoming atmosphere is accentuated by well-maintained, spacious rooms and a beautiful pool area.
While the hotel's rooms are generally celebrated for their cleanliness and size, a few guests have noted some dated aspects and occasional mustiness. Nonetheless, the complimentary breakfast, professional service, and overall cleanliness receive high marks from many travelers, further enhancing the motel's appeal.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
Stayed here two nights while visiting Dry Tortuga National Park. This hotel had free parking, which we really appreciated. Check-in was easy and gentlemen at the front desk interesting to talk with. There is a lovely pool and a lot of shady space to sit outside near the pool.
This is an older hotel but in excellent condition. Our room had two queen size beds with comfortable pillows and linens, good lighting, Air conditioner that was easy to operate, nice TV, a lot of storage space, refrigerator with small freezer compartment and a safe.
The really outstanding part is that there is one large sink vanity outside the bathroom and another large sink vanity inside the bathroom with the toilet and tub/shower. Toiletries in the shower were very good quality.
We only got to breakfast one day, but it was a very good breakfast. Definitely this was the best coffee we’ve had in our 20 day trip, and in addition to raisin bread they had very nice muffins, bagels, eggs, sausage, yogurt, cereal, oatmeal – everything you would expect.
We liked the location very much; it was an easy walk to Duval Street and about a mile to the ferry terminal. We would definitely be delighted to stay here again.
Read more
Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deborah Branham, General Manager at Best Western Hibiscus Motel
Responded 4 Jun 2024
Thank you for your detailed review and for choosing us. Come back soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There were 4 of us staying one night before we had access to our condo for the next week. I had booked the reservation in my name but realized that my cousin would be arriving 3 hours before myself and my sister. I called the hotel and they said it was no problem to give my cousin access to the room before we arrived to show ID and the credit card that I’d booked the room with. The hotel is in a great location. There’s a central pool that we enjoyed on our second day. The hotel staff were helpful with directions, recommendations, parking, late checkout, luggage storage!! Way to go BW staff. They go above and beyond. After working for more than 25 years in hospitality industry…I can appreciate the hard work, tireless questions and requests and how difficult it is to keep smiling and accommodating. The room was perfect for us, faced onto the pool deck. Free breakfast and parking…what more can you ask for! BW Hibiscus, you are doing a great job! Thanks for having us - we are sure to come back again.
Read more
Date of stay: May 2023Trip type: Travelled with family
Room Tip:Book directly with the hotel. Join the BW travel program - it’s free and you’ll get the best...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deborah Branham, General Manager at Best Western Hibiscus Motel
Responded 18 Jul 2023
We really appreciate your amazing review of our motel. It is our pleasure having you as our guest and we look forward to your next visit.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Thanks to an upgrade we received a room located on the second floor, with an internal view of the swimming pool. Very large and modern room, equipped with every comfort. The swimming pool is very beautiful, with deck chairs and umbrellas. Ample parking available and included in the price. A touch of courtesy from the staff: a bag of popcorn was available in the room to heat in the microwave, which we enjoyed by the pool with a cold beer. The typical American breakfast is also very good, with scrambled eggs, bacon and various sweet products, fresh fruit. Very kind staff. Excellent location: you can reach all the attractions of Key West on foot, there is also a free bus stop right in front. Structure to be recommended, very good price compared to the exorbitant prices of other hotels in Key West.
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Although the motel room was clean and the pool area very nice we had some issues with the room. The room was a nice size-larger room but the bathroom is tight. We did not have a two sink room. I had asked for pool view from the second floor patio room. I didn’t realize until we checked in the room had no view from where we were located above the office. Plus the room had a very musty smell which lingered on our clothes. I should have asked for a different room. We also had a leak around the small refrigerator-twice. Staff was told but they did not offer to replace the fridge. Although they did check to see what was leaking. I was sort of berated by the office person when I told him that I put towels around the fridge to sop up the water. He said they wouldn’t know what was leaking. Oh well. I thought the free parking was a plus. The breakfast was standard fair and the motel is near to some nice restaurants, Milagro, Southern Most Cafe, Seaside Cafe, and the fun Tipsy Rooster. We took an Uber to Blue Heaven drove to Schooner Wharf and Pepe’s-public parking lot close. I chose this hotel because of price and parking and other reviews as it was only a two night stay. (We had a house on Marathon.) We have stayed in numerous places in Key West. I would think twice before staying here again.
Read more
Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deborah Branham, General Manager at Best Western Hibiscus Motel
Responded 27 Jun 2024
Thank you for your review. We apologize about your experience regarding the refrigerator. Thank you for choosing us.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my 3rd trip to Key West in 3 years. I found the BW Hibiscus on a travel blog as one of the "hidden gems" on the island. I couldn't agree more. With rates under $300 (hard for KW), a nice full breakfast and a very peaceful, clean saltwater pool, this hotel is a great value. The location is superb. We have never rented a car on KW. This hotel is in a great location for walking or biking to dozens of restaurants, parks, bars, beaches, etc. I have had first floor and balcony rooms. All of the rooms are large and include refrigerator and microwave. The staff is extremely friendly and hardworking. I will be back for sure!
Read more
Review collected in partnership with Best Western
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deborah Branham, General Manager at Best Western Hibiscus Motel
Responded 27 Jun 2024
We think you are the BEST too! Thanks for your kind and detailed review. See you again soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jay, day manager, was very accommodating, providing us with room close to parking and let us know all the available amenities. This hotel is very reasonably priced considering its proximity to Duval St., Higgs Beach, “Southernmost Point in US” monument and many of the local museums. Breakfast was great, the pool was spacious and there were plenty of places to sit around the pool.
Read more
Date of stay: July 2024Trip type: Travelled as a couple
Room Tip:We did three days essentially in the middle of the week … Duval Street was not a madhouse, making...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deborah Branham, General Manager at Best Western Hibiscus Motel
Responded 11 Aug 2024
Thank you for taking time to give us a five star review.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel has very spacious rooms with very comfortable large beds and plenty of living space as well. The bathroom and shower areas are large and the shower delivers hot water quickly. There is a beautiful pool and cabana area with plenty of room for groups of people as well as more quiet areas for smaller numbers of guests. The staff is extremely courteous and efficient and I will stay here as many times as I visit Key West.
Read more
Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deborah Branham, General Manager at Best Western Hibiscus Motel
Responded 12 Jan 2024
We are so happy that you enjoy your pool time. I hope to have you as our guest again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Monday-Friday Excellent time to visit. Week days usually have fewer visitors and rates are reasonable We like may before hurricane season. Fishing sandbar excursions are the best. Key West Costal Charters are highly recommended. Captain Amy is wonderful. FYI Hook and Cook at the half shell raw bar.. You can enjoy your fresh catch..
Read more
Review collected in partnership with Best Western
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deborah Branham, General Manager at Best Western Hibiscus Motel
Responded 4 Jun 2024
Thank you for your review. We appreciate the kind words and 5 stars!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at this location several times now and would not hesitate to do so again. The location is excellent - nearby many local attractions but just a bit outside the more crowded and noisy lower end of Duval Street. A short walk gets you to a Loop bus stop - free public transportation with stops throughout the downtown area. The hotel itself is clean and well maintained. The staff were all very friendly and professional. The included breakfast is great, with hot and cold options, pastries and breads, waffle machines for fresh waffles with or without toppings as preferred, etc. The offerings change daily. And the breakfast attendant rarely stopped moving between replenishing the food, cleaning the breakfast area, and assisting diners as needed. The common areas are clean and obviously well maintained. Snack and soda machines are available, as is free ice and filtered water to refill water bottles. The pool is well maintained and the pool deck has abundant, comfortable seating for lounging between dips in the water. The rooms are comfortable and clean (and quite spacious). We had a 2 queen bed room with separate sinks (one inside the bathroom and another just outside it), refrigerator, microwave oven (popcorn supplied by the hotel) and an in-room safe. Flat screen television with a decent offering of channels was included. The included internet service worked wonderfully. The hotel is very near the Southernmost Point and a public beach. You're only a block off of Duval Street, but that block allows you to enjoy the hustle and bustle of Duval Street while still offering an "escape" from that hustle and bustle when you're ready to relax and wind down. We wouldn't hesitate to stay here again...
Read more
Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deborah Branham, General Manager at Best Western Hibiscus Motel
Responded 21 Jul 2021
William, we really appreciate your very kind, 5 star review. We strive to make our guests happy and it pleases us that you were! Come back soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here before and it is a great choice for a budget friendly stay in Key West. This Best Western hotel is centrally located with parking spots, free breakfast and pool right in front of the rooms. The rooms have been decorated very well. Some goodies are provided like microwaveable popcorn and other things. My room was spacious and had a refrigerator, microwave and coffee maker. Shower gel, shampoo and conditioner was provided. The breakfast had a lot to offer. Just the breakfast room is very tiny. I took my food to the room since I had plenty of space there. I will be back!
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Short walking distance to downtown
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Deborah Branham, General Manager at Best Western Hibiscus Motel
Responded 1 week ago
We appreciate your five star review. We value our great guests like you.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Key West area.
PRICE RANGE
RM 993 - RM 1,742 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus hibiscus hotel key west, best western key west, best western hibiscus hotel, key west best western
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
61
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
BEST WESTERN HIBISCUS MOTEL: UPDATED 2025 Hotel Reviews, Price Comparison and 1,170 Photos (Key West, FL) - Tripadvisor
Frequently Asked Questions about Best Western Hibiscus Motel
Which popular attractions are close to Best Western Hibiscus Motel?
Nearby attractions include Key West Butterfly and Nature Conservatory (0.2 km), Alan S. Maltz Gallery (0.2 km), and Tipsy Rooster Liquor Store & Bar (0.07 km).
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.