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The Gates Hotel | Key West

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#25 of 49 Hotels in Key West
Certificate of Excellence
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The Gates Hotel | Key West
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714 Reviews from our TripAdvisor Community

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Showing 501: English reviews
Reviewed 3 days ago NEWvia mobile

This would normally be a 2 star review, but free parking in Key West gets you an extra star. The hotel is pretty, but clearly is a renovated motel in a terrible location if you're looking to take day trips, eat great food or enjoy the nightlife. Way overpriced for what and where this hotel is. The pool is nice...

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Helpful?
Thank Zachary B
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Zachary B We appreciate your feedback about your stay with us and would like to futher discuss with you. Please reach out to spilat@gateshotelkeywest.com directly to discuss your concerns.

Spartanburg, South Carolina
Reviewed 3 days ago NEW

While traveling the Florida Keys, we stayed one night at The Gates Hotel. While we were only there for a few hours, the property was amazing. The front staff was friendly when checking in. The room was clean, bed was comfortable, and the property was quiet. I would recommend this hotel to other travelers. We will definitely stay there again.

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Helpful?
Thank BabyGorilla
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

BabyGorilla We are so happy to hear that your one night layover was a good experience at our hotel. We are happy to hear how friendly and helpful the front staff was and that you will be staying with us again. We hope to see you very soon!

Reviewed 4 days ago NEW

This hotel was recently remodeled, Has a modern look and feel, very clean. Shuttle ran to and from Old Town -included in price (and foe Key West the price was very good for the value). The pool area was good with lots of chairs and umbrellas.

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Helpful?
Thank Cheryl S
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Cheryl S We appreciate your review about your time with us. We are happy you were able to use our shuttle service and pool while visiting us and hope you stay with us again!

Reviewed 4 days ago NEWvia mobile

We are here now. The rooms are lovely, the pool area is beautiful. Melanie at the rum row bar is fantastic and super friendly. Always a happy smile and useful information. Would definitely stay here again. They even allow dog's if you wanted and you wouldn't know by the room's (they supply bark boxes, wish UK would) pool towels available...

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Helpful?
Thank Rachel B
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Rachel B We are so happy to hear that you had a great stay with us and how friendly and helpful Melanie was during your time here. We hope to see you visit us again soon!

Key West, Florida
Reviewed 4 days ago NEW

When we arrived, we could not be happier with the front desk agent, Shanique. She went above and beyond for our two year old. She gave her a bear and fruit juice. It made her day. The pool, live music and rum row were also great additions to this new hotel. And the food at the food truck was also...

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Helpful?
Thank slp02d
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

slp02d We are so happy to hear about your experience with us and how helpful Shanique was during your stay and how she made your two year olds day. We hope to see you again soon!

Sarasota, Florida
Reviewed 5 days ago NEWvia mobile

I stayed for 3 days at the gates and we had a good time. The hotels is modern and the bar at the pool is really good. The only think I didn't like was one of the bus drivers that take you downtown was texting and driving for a long period of time when he was taking us back to...

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Helpful?
Thank OzzyRoca
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

OzzyRoca We are happy to hear about your stay with us and that you enjoyed our modern décor along with our bar, Rum Row and pool! We will be looking into your concerns with the shuttle driver and addressing. We appreciate your feedback as it is vital for us to receive our guests concerns.

Reviewed 1 week ago via mobile

The hotel was great and we really enjoyed our stay. The rooms were very nice, the staff were friendly. The shuttle into the old town was very convenient and always on time. The only negative comment I have is about the mysterious 'resort fee' that we were not aware of until after we had booked the hotel through Expedia. The...

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Helpful?
2Thank Megan H
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Megan H We appreciate your review about your stay with us and that you enjoyed your stay with us! We are happy to hear about how much you enjoyed the shuttle and how friendly the staff was. We do have a resort fee that gives the access to the shuttle, wifi, access to the pool and gym, phone calls, parking...

London
Reviewed 1 week ago via mobile

A very funky spot. Rooms comfortable and exceptionally clean. Nice linen, beds and towels, lots of bathroom products and complimentary water in fridge. Pool great and food truck and bar means that if don't want to go downtown then have everything to hand, including a Starbucks next door Nice coffee machines in rooms too We hired bikes and had fab...

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Helpful?
Thank Wendypb
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Wendypb We are so happy to hear about your stay with us and how helpful Jesus was for you! We hope you stay with us again soon!

Atlanta, Georgia
Reviewed 1 week ago

Love the rooms, the bar, the pool, the lobby, and the concierge is a gold mine. She was there all day to help book our activities. We used the free shuttle and didn't need to rent a car the entire trip. Definitely recommend renting bikes from the hotel one day and take a trip around the island. I'm not a...

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Helpful?
Thank Chris_Handley_ATL
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Chris_Handley_ATL We are so happy to hear that you had a great Thanksgiving with us and how helpful the concierge was! We are glad you enjoyed our amenities and we do hope to see you again in the future!

Chesterfield, Michigan
Reviewed 2 weeks ago via mobile

Gates hotel is a simple yet elegant place with a friendly and helpful personnel, clean and cozy rooms and a convenient location. My husband and I stayed there for a few days on thanksgiving week and we had a very pleasant experience! We brought our dog( yes, dogs are welcome here) and received a box of treats and toys for...

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Helpful?
Thank rollingred574
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

rollingred574 We are so happy to hear that you had a good holiday with your family and pet at our hotel! We are also happy to hear that you will be coming back and that the staff was so helpful during your stay!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Gates is a new lifestyle hotel in Key West offering an intimate setting that invites guests to celebrate the island's colorful history and creative spirit. Mixing contemporary design with retro Floridian flair, The Gates Hotel features 100 guestrooms with modern amenities that uniquely combine upscale sophistication and polished service with the island's casual laid-back vibe. ... more   less 

Additional Information about The Gates Hotel | Key West

Address: 3824 N. Roosevelt Blvd., Key West, FL 33040-4535
Region: United States > Florida > Florida Keys > Key West
Price Range: RM847 - RM2,318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gates Hotel | Key West 4*
Number of rooms: 100
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Also Known As:
Quality Inn Key West Hotel Key West
Hotel Style:
#9 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Gates Hotel | Key West staff and other travellers.
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New York City, New York
3 months ago
over a year ago
6 months ago

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Questions? Get answers from The Gates Hotel | Key West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New, clean, convenient.”
 of 5 bubbles Chris_Handley_ATL, 28 Nov 2016 | Read review
“If you are going to be here awhile, I'd suggest a second floor room to localize noise.”
 of 5 bubbles 743michaelj, 25 Nov 2016 | Read review
“get a room in the first building”
 of 5 bubbles jenniferrR6564PA, 20 Nov 2016 | Read review
“Pool side- also they provide bus service from the hotel to down town.”
 of 5 bubbles 922Bill, 14 Nov 2016 | Read review
“It may be quieter in a room away from the pool/bar area”
 of 5 bubbles stevegK4101MQ, 2 Nov 2016 | Read review
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