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The Gates Hotel | Key West

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#26 of 51 Hotels in Key West
Certificate of Excellence
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1 room 2 adults 0 children
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The Gates Hotel | Key West
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804 Reviews from our TripAdvisor Community

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Showing 564: English reviews
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Reviewed 4 days ago NEWvia mobile

The management of this place is horrible. Stayed here for a week on a business trip with several other coworkers. The following review will include some of their experiences as well. Lets start with check in... they had issues getting it right from the beginning. There was confusion in the reservations even though the individual that made the reservations called...

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Helpful?
Thank Berta I
Reviewed 4 days ago NEW

The facility is completely redone, very clean, and the services are great. The food truck could use more vegan/vegetarian options. Overall a great stay and the shuttle runs to key west every 30 minutes until 11pm

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Thank Kevin D
Wilmington, Delaware
Reviewed 1 week ago NEW

We stayed here in March, right around Spring Break season, and had a room near the bar/pool. I can honestly say that there was very little noise that was audible in the room, although there was obviously pool noise outside. The room was clean and smelled nice. The staff was very courteous and prompt any time we had an issue...

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Thank Pam C
Chicago, Illinois
Reviewed 1 week ago

The Gates Hotel could not have been a better place to stay for a long weekend in Key West! The concierge and front desk staff are friendly, knowledgeable and will help you plan out your days. The rooms were very clean and spacious and the pool was well kept. The shuttle comes all day either on the hour or half...

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Thank MAM582
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

MAM582 We are so excited to hear about your great weekend getaway at The Gates! We are happy to hear you were able to take advantage of our amenities like the shuttle and pool. We do hope you get to visit soon!

Reviewed 1 week ago via mobile

Nice rooms, although a bit humid with a hint of dank/musty smell. Good A/C and two bottles of water each morning. Had difficulty getting my coffee station restocked each morning, but easily got some at the front desk. The pool and bar were fantastic. The Burnt Pig was quite nice as well.

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Thank ArmynavyPA
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

ArmynavyPA We appreciate your feedback about your stay with us and will be discussing your concerns you encountered. We are happy to hear that you enjoyed our Rum Row bar and pool area and the Blind Pig food truck.

Whitehorse, Canada
Reviewed 1 week ago via mobile

I'm only rating this hotel as average instead of very good because the location isn't the greatest. It's on a busy road, and although it's across from the water, there isn't a view and there's nothing to see or do around there within easy walking distance. The hotel itself is new and clean and the rooms are done up in...

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Thank YukonTravellers
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

YukonTravellers We are glad that you had a comfortable stay with us and appreciate the feedback that you provided. We do have The Blind Pig food truck that serves food at our property and hopefully next time you can enjoy it. We are happy to hear that you were able to use our amenities like the shuttle. We hope to...

Reviewed 2 weeks ago via mobile

Let me start by saying that I would actually stay at the Gates again. Despite being a rehabbed Motel, the rooms are well appointed and effective in a place where you don't really spend that much time indoors anyway. The price is respectable for the area, free parking is a plus and we used the complimentary shuttle to Mallory square....

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1Thank Chris T
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Chris T We appreciate your feedback about your stay with us as we are always looking for ways to enhance our hotel. We will be discussing your concerns and are happy to hear that you would return to our hotel again. If you do ever, please reach out directly to spilat@gateshotelkeywest.com and we will be sure to assist with booking.

Sharm el Sheikh, Egypt
Reviewed 2 weeks ago

What a treasure! Lovely welcome, beautifully kept public areas, pool, bar etc. rooms are excellent and very well appointed and designed. Lovely, fresh, Florida decor. Free shuttle bus goes in and out to the 'main drag' every half an hour...... Just the perfect place to relax and take in all of key west, in lovely and comfortable surroundings. Excellent value...

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Thank LGDunblane
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

LGDunblane We are so happy to hear about your stay with us and how much of a excellent stay you had with us! We do have a modern décor and are happy to hear you enjoyed our touch of Key West to it. We do hope that you stay with us again when you visit!

Omaha, Nebraska
Reviewed 2 weeks ago

Check in was smooth, got a free drink upon arrival. Also since i apparently am VIP, received a complimentary bottle of champagne in our room. This was great for mimosas in the morning:) Our room was nicely decorated, had the beach feel. When we first went into the room you could smell that it was clean. We only stayed here...

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Thank jimmuller402
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

jimmuller402 We are very happy to hear about your experience checking in and out with us and how much you enjoyed it! We are happy to hear that you enjoyed your amenity and how friendly the staff was. We hope to see you very soon!

Reviewed 2 weeks ago via mobile

Stayed at the Gates Hotel for 2 nights with my partner. This is a really lovely hotel. The rooms are gorgeous with a beachy feel which fits perfectly with the island. The pool and bar areas were also really nice. Live music late every afternoon was a great touch. Ate breakfast at the hotel from a little booth they have...

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Thank Jess I
Sara P, Front Office Manager at The Gates Hotel | Key West, responded to this review

Jess I We are so delighted to hear about your wonderful stay with us during your trip to the keys. We are happy you were able to enjoy our live music at Rum Row and enjoy a meal at the Blind Pig. We do hope you and your partner come back to visit very soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Gates is a new lifestyle hotel in Key West offering an intimate setting that invites guests to celebrate the island's colorful history and creative spirit. Mixing contemporary design with retro Floridian flair, The Gates Hotel features 100 guestrooms with modern amenities that uniquely combine upscale sophistication and polished service with the island's casual laid-back vibe. ... more   less 

Additional Information about The Gates Hotel | Key West

Address: 3824 N. Roosevelt Blvd., Key West, FL 33040-4535
Region: United States > Florida > Florida Keys > Key West
Price Range: RM970 - RM1,958 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gates Hotel | Key West 4*
Number of rooms: 100
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Also Known As:
Quality Inn Key West Hotel Key West
Hotel Style:
#10 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from The Gates Hotel | Key West staff and other travellers.
27 questions
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New York City, New York
6 months ago
Fort Myers, Florida
over a year ago

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Questions? Get answers from The Gates Hotel | Key West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“135 is a bad room located next to the laundry!”
 of 5 bubbles kevindA6606ME, 23 Mar 2017 | Read review
“Ask for a room on the second floor overlooking the pool”
 of 5 bubbles MAM582, 18 Mar 2017 | Read review
“Any close to the pool best”
 of 5 bubbles LGDunblane, 13 Mar 2017 | Read review
“Get a 'scene' room if you plan to hang out at the hotel and want a good vibe by the pool.”
 of 5 bubbles StylePilgrim, 6 Mar 2017 | Read review
“We stayed on the second floor with a balcony that overlooked the pool...excellent!”
 of 5 bubbles 943brandonl, 27 Feb 2017 | Read review
5 of 5