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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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#31 of 50 Hotels in Key West
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DoubleTree by Hilton Hotel Grand Key Resort - Key West
DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,424 Reviews from our TripAdvisor Community

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Showing 2,739: English reviews
Start your review of DoubleTree by Hilton Hotel Grand Key Resort - Key West
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Coconut Creek, Florida
Reviewed yesterday NEW

Sean, our concierge was awesome. He helped us book a sunset dolphin snorkeling tour and bicycle rentals. James at the front desk was courteous and helpful. Gunny, our shuttle bus driver was a delight. Thanks again for your service to our great country, Gunny!

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Helpful?
Thank lydiadellatto
Bellingham, Washington
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

This hotel was amazing. It is clean and has a slider to a balcony so you can air out your room or just sit out on the balcony and enjoy the pool. The staff is wonderful. The managers Michael and Angel run this place like a well-oiled machine. Everybody is happy and wanting to help or serve you. We became...

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Helpful?
1Thank Onedayfun V
About Hotel's Favourite Review
Simsbury, Connecticut
Reviewed 2 days ago NEW

Service was slow, pool area constantly ran out of towels, hotel is far from downtown and shuttle only runs every hour. Pool is heated and really nice to hang out. Breakfast and lunch was really good. The good part is that since the hotel is away from downtown there are less noisy customers.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Himali S
Edgemere, United States
Reviewed 2 days ago NEW

This hotel was neat and clean. The staff was helpful and did their best to meet our needs. We especially appreciated the free hotel shuttle that transported us into town instead of using our car and struggling to find a parking spot.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 580darlenew
Riverside
Reviewed 2 days ago NEW

This is our 3rd stay at this facility. Pool area is lovely. They have an excellent breakfast buffet and if your are a Hilton Honors Member it is included. They provide a shuttle to Duval street and have bike rentals right onsite. Rooms are adequate and keep clean (although maid service is sometimes really late in the day). The resident...

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Helpful?
Thank Debra T
Saint Louis, Missouri
Reviewed 3 days ago NEW

The Doubletree Key West Resort is a wonderful family hotel. With a complimentary shuttle to Old Town and its location so close to the Airport and Beach, all stress is taken out of the vacation. The pool has both sun and shade, and a zero entry for small children. The restaurant allows both indoor and poolside seating. Bikes of all...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 46Kay50
Riverside, Rhode Island
Reviewed 1 week ago

had what the call a junior suite,it was a room.balcony was very worn and dirty,while spending time in the hot tub , we witnessed the manager yelling at bar employees in front of customers, manager comes off with tough guy attitude really put a damper on the hot tub for us,next day see same guy near pool yelling at four...

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Helpful?
Thank johnnyo99
Ridgewood
Reviewed 1 week ago

We had dinner at the restaurant although we were not guests at the hotel. The food was surprisingly good and not exorbitant in price. I ordered the classic caesar salad with shrimps and it turned out just wonderful. I don't remember having shrimps so fresh, tender and tasty. The many shrimps topped the caesar salad which was perfect in taste...

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Helpful?
Thank Lourdes M
Sebring, United States
Reviewed 1 week ago

Great location and setting. Pool area was great, enjoyed one man band and sipped Pina Colodas and Strawberry Daiquiri's poolside all afternoon. The shuttle service was a life saver and right on time to Duval and back.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank S5703PRscottb
Winter Haven, Florida
Reviewed 1 week ago

I took my Mom and Dad to Key West for the weekend. My Dad's bucket list had "see the sunrise and the sunset in the same day on it. We have checked that off his list. The Doubletree Grand Key Resort was a big bonus as the staff was so friendly and helpful, the rooms were comfortable and clean and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Birdlover7

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 

Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,084 - RM1,932 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort
Hotel Style:
#4 Green Hotel in Key West
#10 Top resorts Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and other travellers.
41 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Grand Key Resort - Key West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with balcony”
 of 5 bubbles DebraT965, 21 Feb 2017 | Read review
“even number rooms face pool odd face parking lot”
 of 5 bubbles johnnyo99, 15 Feb 2017 | Read review
“Requested balcony room and had view of back parking lot, will know now to state balcony with view of pool next time.”
 of 5 bubbles N1280SGalexisr, 8 Feb 2017 | Read review
“balconies are nice if you plan to spend time in your room”
 of 5 bubbles LoralH, 2 Feb 2017 | Read review
“Although the property is beautiful and well-maintained, the best views available are of the pool - ask for an even-numbered room.”
 of 5 bubbles Charla, 1 Feb 2017 | Read review
5 of 5