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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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3990 S Roosevelt Blvd, Key West, FL 33040-5204
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1116)
360
Panoramas (11)
Room & Suite (406)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 51 hotels in Key West
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Poolside bar
Fishing
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
4,554Reviews94Q+A100Room tips
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Popular mentions
wjdp wrote a review 2 Mar
Green Bay, Wisconsin107 contributions92 helpful votes
Stayed here for one night in Feb, 2021. The location is good...away from the crowds of Duvall Street but a very short shuttle ride if you want to go there. The pool area and bar were very nice. The rooms however are in need of a remodel and upgrade. Carpet was dingy, bathroom needed some updates, etc. Given the condition it is a bit overpriced, but everything is in Key West. It was a good value but needs a little TLC.
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Date of stay: February 2021
Rooms
Service
Sleep Quality
1 Helpful vote
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eywsteve wrote a review Jun 2020
Key West, Florida23 contributions26 helpful votes
Hotel's Favourite
I had the opportunity to stay at the Doubletree for 9 nights. I must say the entire staff went out of their way to make our stay comfortable. We were very grateful that the resort staff were following all the regulations regarding a safe operation. Separate entrances and exits, signs reminding people of masks and numerous hand sanitizing stations. I especially want to mention the professionalism of the entire resort staff when dealing with individuals who didn’t want to wear masks or practice physical distancing. I observed numerous times when other guests were less than pleasant to staff regarding masks and physical distancing - each time without fail the staff handled themselves with calmness, courtesy and with an abundance of professionalism. The general manager Mr. Knowles was always around to explain and to do all that he could to make guests feel safe and truly welcome. I certainly will stay here again. A big thank you to all the staff.
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Date of stay: June 2020Trip type: Travelled with family
1 Helpful vote
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Response from Karina_DOR, Manager at DoubleTree by Hilton Hotel Grand Key Resort - Key West
Responded 5 Jul 2020
Dear eywsteve, Thank you so much for taking the time to write this great review of our hotel. We sincerely appreciate your feedback. We are pleased to hear that you enjoyed your recent stay with us and received great service from our team of superstars. We look forward to welcoming you back should your travels bring you to Key West in the future!
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Voyage Critic wrote a review Feb 2021
Atlanta, Georgia805 contributions81 helpful votes
It is not close to the center of the town, but they have a shuttle bus that will take you there. However, driving your own vehicle is much faster. The last two nights, we had very loud neighbors who were up pretty much the whole night. The hotel did absolutely nothing about it. They offered us a different room. However, I don't feel that we should move after four quiet nights. They should have moved the party people who kept us awake. Why would they even book rooms next to each other (with shared doors) during a pandemic?
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Date of stay: November 2020
Value
Cleanliness
Service
1 Helpful vote
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Jon S wrote a review Feb 2021
Riverview, Florida11 contributions10 helpful votes
Stayed for 3 nights, $1500 total from 2/17 and checked out on 2/20. Cleaning service because of covid only cleans at checkout not during your stay. Pool was nice...but not worth 1500. Found a lighter under the bed, so room probably wasn't cleaned enough prior to our stay. Balcony room, balcony was maybe 4ft by 2ft? Very tiny. Not worth the money, won't be staying at this location again
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Date of stay: February 2021Trip type: Travelled as a couple
2 Helpful votes
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11BGrunt wrote a review Feb 2021
Prosper, Texas172 contributions42 helpful votes
It’s a shame in this day and time companies work so hard for repeat business and all it takes is one person with a bad attitude to ruin it for the entire staff. Thanks (Mark) counter guy for for being about as useless as snow in Key West. While I’m just a silver member with Hilton I will go out of my way in the future to stay elsewhere. The rest of the staff was terrific including the young man behind the bar all by himself. And Our waiter at breakfast. The hallways may have been a bit dated, but the room was clean and the pool was nice. A bit pricey for the resort “but hey it’s capitalism at its best get what you can”.
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Date of stay: February 2021Trip type: Travelled as a couple
2 Helpful votes
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PRICE RANGE
US$214 - US$458 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree grand key hotel key west, doubletree grand key resort
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
216
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Frequently Asked Questions about DoubleTree by Hilton Hotel Grand Key Resort - Key West
Which popular attractions are close to DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Nearby attractions include Fort East Martello Museum (1.1 km) and Splash Bar & Grill (1.2 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Conveniently located restaurants include Tavern N Town, Hurricane Hole Restaurant & Marina, and Benihana Key West.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Yes, guests have access to a pool and a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Grand Key Resort - Key West have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Grand Key Resort - Key West offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Grand Key Resort - Key West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel Grand Key Resort - Key West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.