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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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Traveller (940)
Room & Suite (339)
Pool & Beach (198)
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Overview
  • Excellent48%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“double tree”(236 reviews)
“shuttle service”(210 reviews)
“warm cookies”(64 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
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Nearby Hotels
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Reviews (3,889)
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3,154 results
Traveller rating
1,491
931
418
178
136
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LanguageEnglish
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1,491
931
418
178
136
Show reviews that mention
All reviewsdouble treeshuttle servicewarm cookiesevery hourfree shuttleduval streetbreakfast buffetpool areaalways on timehotel shuttleclose to the airportsmathers beachthe hotel offersoutdoor barnice poolnice resortrental car
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1 - 5 of 3,154 reviews
Reviewed today

We had a banquet function at the Double Tree in June of 2018, I must say it was less than stellar. When I sat at our table the first thing I noticed is there were 3 burned out light bulbs in the banquet room, the...More

Thank conchmac
Hotel's Favourite
Reviewed 3 weeks ago via mobile

Overall this hotel was fantastic. Very clean and very well maintained. The front desk staff was also very personable, professional, and friendly at all times. Some of the staff on the floors were pleasant but most did not even acknowledge us as we walked by....More

1  Thank Jason X
Reviewed yesterday

I would like to start off by thanking Matthew at the front desk. My family and I stayed at the hotel the fist week of June. After a 3 hr car ride with 3 kids we got to the hotel. At first I was upset...More

Thank Ashlene K
Reviewed yesterday

This hotel is NOT on a beach. It is in a parking lot, surrounded by buildings. The pool area is crowded and much smaller than how it is portrayed. Totally false advertising. Don't stay there unless you want a motel experience.

Review collected in partnership with DoubleTree by Hilton
Thank vmena2018
Reviewed 2 days ago

Outdated hotel but upgrades made it somewhat ok. Staff at restaurant, bar and pool were either poorly trained or just didn't give a crap. I stay at Hilton properties often when I travel on business which is why I choose to stay at the Double...More

Review collected in partnership with DoubleTree by Hilton
Thank dldavis3939
View more reviews
Most Booked Properties in Key West
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$198 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#12 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$198 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#12 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (940)
Room & Suite (339)
Pool & Beach (198)
Dining (69)
Amenities (39)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
LucyCanada65
4 June 2018|
AnswerShow all 2 answers
Response from Jason X | Reviewed this property |
Yes, we were charged a resort fee that included parking, towels, and a few other things. Check their website for current rate info.
0
Votes
Room Tips
"Our room was on ground floor facing the pool"
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"We had a room facing the pool but had no issues with noise at night."
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"All rooms are nice and the location of this hotel takes you away from the loud highway."
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"Get a balcony two queen for the best value. Pool view is too pricy."
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