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DoubleTree by Hilton Hotel Grand Key Resort - Key West

3,789 reviews
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Traveller (919)
Room & Suite (303)
Pool & Beach (192)
Overview
  • Excellent48%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“double tree”(231 reviews)
“shuttle service”(210 reviews)
“warm cookies”(65 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,789)Write a Review
There are newer reviews for DoubleTree by Hilton Hotel Grand Key Resort - Key West
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3,064 results
Traveller rating
1,444
914
405
172
129
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1,444
914
405
172
129
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All reviewsdouble treeshuttle servicewarm cookiesevery hourfree shuttleduval streetpool areabreakfast buffetalways on timehotel shuttleclose to the airportsmathers beachthe hotel offersoutdoor barnice poolnice resortold town
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11 - 15 of 3,064 reviews
Reviewed 1 week ago

The worst experience I have ever had in traveling. 1st & 2nd night toilet needed maintenance, bathroom door knob falls off in my wife hand. Parking lot full of stink water 24/3 ( I only stayed 3 days, I left early and they made me...More

Thank steven32937
Reviewed 1 week ago

The room was fine and the hotel was relatively updated. It was a bit far from downtown, but they did offer a shuttle hourly, which worked well. It was comfortable and fine, but a bit expensive for what it was and there were not sufficient...More

Review collected in partnership with DoubleTree by Hilton
Thank vacation698
Reviewed 1 week ago

The Hotel is located on the Southeastern side of the Key next to the Key West Airport. + Check-in was quick and simple. + Lobby: Nice Christmas tree. + 3x Luggage carts available in the lobby for guest. + Also, there was a small store...More

Thank Gary O
Reviewed 2 weeks ago via mobile

Hotel had friendly staff, nice pool, bar and amenities They offer a shuttle bus every hour to take you in town and back to hotel- wonderful service. Great location- close to all tourist attractions. There’s a Microwave in the lobby area, free coffee in room...More

1  Thank SooBKNY
Reviewed 2 weeks ago

We had a fantastic stay at this hotel. The staff was courteous and made our stay comfortable. The pool area is really nice and relaxing. The food was good and we enjoyed our stay. Kareena, the manager and her staff made our stay really memorable....More

Review collected in partnership with DoubleTree by Hilton
1  Thank 797renukar
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$260 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#10 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$260 - US$444 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Key West
#10 Top resorts Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (919)
Room & Suite (303)
Pool & Beach (192)
Dining (69)
Hotel & Grounds (579)
Bathroom (31)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Kim S
15 September 2017|
AnswerShow all 2 answers
Response from Zinita B | Reviewed this property |
You would need to contact the hotel.
0
Votes
Stephanie G
23 August 2017|
Answer
Response from Diana G | Reviewed this property |
No. Is not heated
0
Votes
Room Tips
"Pool Side Rooms are gorgeous!"
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"a room is a room"
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"Pray and hope that you get a room NOT next to the Air Conditioner on the far end of the hotel."
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"Rooms were comfortable and well maintained. Amenities are great.along with amazing cookies Poolside rooms are..."
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