HYATT CENTRIC KEY WEST RESORT AND SPA: UPDATED 2019 Reviews, Price Comparison and 1,617 Photos (FL)

4.5

Location

Cleanliness

Service

Value

Certificate of Excellence

Ideal Key West Resort With A Boutique Vibe. Get away to the Gulf at Hyatt Centric Key West Resort & Spa, an oasis off Duval Street, on the waterfront. Stay in one of 120 pet-friendly rooms featuring décor inspired by the island, with private balconies and sweeping views of the Gulf of Mexico.

Full view

Property amenities

Pool

Restaurant

Fitness Centre with Gym / Workout Room

Free High Speed Internet (WiFi)

Bar/Lounge

Spa

Room Service

Banquet Room

Breakfast Available

Business Centre with Internet Access

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Outdoor pool

Pets Allowed ( Dog / Pet Friendly )

Public Wifi

Wheelchair Access

Room features

Accessible rooms

Air Conditioning

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Great View

Business

HOTEL CLASS

Hotel links

Visit hotel website

Special Offer:Bed and Breakfast

Hotel packages

Full view

100Great for walkers

89Restaurantswithin 0.5 km

88Attractionswithin 0.5 km

Contact

601 Front Street, Key West, FL 33040-6620

(786) 481-4374

Getting there

Key West Intl Airport5 km

See all nearby hotels

Nearby restaurants

Kermit's Key West Key Lime Shoppe

4 minAmerican

See all nearby restaurants

Nearby attractions

Mallory Square

5 minPiers & Boardwalks

Greene Street Cigar Company

4 minBars & Clubs

See all nearby attractions

2,768Reviews

1,617Photos

56Q+A

100Room tips

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Popular mentions

Nice hotel

Good points: Very good location. The rooms are big, comfortable, modern, the WiFi is free and the room have a good view. Bad points;The parking is a little bit expensive, the swimming pool is small (could be a problem at high season), the WiFi is not so good and the air…

Date of stay: February 2019

Response from HGuestServices, General Manager at Hyatt Centric Key West Resort and Spa

Responded today

Dear Ava, Thank you for taking a moment to review us on Trip Advisor and for sharing your feedback. I am glad that overall you enjoyed your visit and that the room was pleasing. I value your comments and I am sorry that there were some disappointments that interrupted what should be a seamless experience. I will definitely look at ways we may be able to address some of the services such as the WiFi speed. I hope that you will stay with us again and please let us know if either my team or I may be of assistance. Thank you, Fernando Santana General Manager

Hotel's Favourite

Best vacation ever

First time staying at this Hyatt in Key West and absolutely loved it! Being right on the water and walking distance to everything was perfection. I can't wait to return to do it all over again. Hoping next time will be a longer stay because I hated to leave.

Date of stay: January 2019

Response from HGuestServices, General Manager at Hyatt Centric Key West Resort and Spa

Responded 14 Jan 2019

Dear tmcguire42, Thank you for taking a moment to share your feedback about your first stay with us. I am proud to say we are one of the few places where you have access to everything. You may join a jet ski excursion easily from our private docks or take a short walk to visit the boutiques and restaurants of the historic seaport or Duval. This great location is one of the reasons so many of our guests return each year. Please stay in touch and let us know when you plan to visit again. Thank you, Fernando Santana General Manager

Very nice hotel. Great location on Mallory Square side of Key West, amazing sunsets. Key West is a walking town or rent a bicycle, scooter or other small motorized vehicle. Parking can be difficult and it is so beautiful that you want to take in all the sites. You can tour The…

Date of stay: September 2018

Response from HGuestServices, General Manager at Hyatt Centric Key West Resort and Spa

Responded today

Dear Mike, Congratulations on being married 23 years and for celebrating each year like it is another honeymoon. I am both delighted and honored that you selected our resort for your special getaway. Our guests enjoy discovering local gems and most find Key West to be best explored by foot. Thank you for sharing your suggestions, and for your kind words about our resort. I hope to welcome you and your spouse back to Key West for your next annual second honeymoon. Thank you, Fernando Santana General Manager

Valentine retreat

I took my wife of 29 years away for Valentine’s Day weekend and had a blast. The Hyatt Centric is at the end of Duval Street and at the beginning of fisherman’s wharf. The music and food at the docks are as good as the food and music on Duval. We walked everywhere. Starbucks is…

Date of stay: February 2019

Response from HGuestServices, General Manager at Hyatt Centric Key West Resort and Spa

Responded today

Dear Warwicknet, Thank you for spending your special getaway with us in Key West and for sharing your review on Trip Advisor. I am delighted to read that we met all of your expectations, that you got out and explored all the great opportunities we have a few steps from our resort, and that we will be seeing you again next year. I look forward to welcoming you back next February. Warm regards, Fernando Santana General Manager

Hotel and Concierge

A gem on the crowded side of Key West. I always stay on the southern most quieter end of Key West. But it was sold out. We picked the Hyatt Centric randomly and we were so pleasantly surprised. Small, far enough away from the crowd but central. Great little beach and dock with…

Date of stay: February 2019

Response from HGuestServices, General Manager at Hyatt Centric Key West Resort and Spa

Responded 3 days ago

Dear Megcw10, Thank you for sharing your Key West experience on Trip Advisor. I am glad that of all the options we were the resort you selected to spend in the heart of Key West. Our location which is a little oasis off Duval is perfect for many visitors who enjoy the energy and activities of Duval and the Key West Historic Seaport but removed enough for a more traditional resort experience. I thank you for the shout outs to Courtney and the spa and I hope that you will select us again for a return visit. Warm regards, Fernando Santana General Manager

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Album Categories

All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms

Professional photo exclusively commissioned by TripAdvisorHyatt Centric Key West Resort and Spa

The King Partial View at the Hyatt Centric Key West Resort and Spa

Professional photo exclusively commissioned by TripAdvisorHyatt Centric Key West Resort and Spa

The King Partial View at the Hyatt Centric Key West Resort and Spa

Professional photo exclusively commissioned by TripAdvisorHyatt Centric Key West Resort and Spa

The King Partial View at the Hyatt Centric Key West Resort and Spa

Photo provided by managementHyatt Centric Key West Resort and Spa

Step out onto your private balcony and enjoy a beautiful day or evening in Key West. Make the most of the moment and order our key lime pie from room service.

Photo provided by managementHyatt Centric Key West Resort and Spa

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Is there wait staff at the pool, or do you have to go to the bar for your own drinks?

Yes, there is staff at the pool

Hi there, can you tell me which accomodarion you stayed in with grassy and water views. Thank you!

Hi Vanessa H, I am the Guest Relations Manager for the resort. Thank you for your interest. You may want to look at any of our categories that include ocean view or partial ocean view. Our agents can help you to find out which room category best suits your needs. Unfortunately due to Trip Advisor rules I am not allowed to share a link but our website includes all the contact information, or if you prefer, you may send us a direct message on Facebook with contact information and we will have someone reach out to you. Thank you, Laura Guest Relations Manager

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Part of our vacation is being able to have a scotch and enjoy a good cigar...Will we be able to enjoy these at the Hyatt?

Definitely. If you can’t at the Hyatt you can walk to anything you need.

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how busy do you get ? thinking of coming the 24th may 2018 for 1 week. It is memorial weekend I know but was wondering about the rest of the week ?

Greetings hollipops, Thank you for your message. Both our resort and Key West are popular destinations but early in the week you will find fewer guests - weekends are the busiest. The nice thing about our location is that we are a block away from Duval so you will have plenty of access to all the excitement of the Old Town area but you may also enjoy some more quiet resort moments whenever you want to just relax by the pool and look out on the ocean waves. Thank you, Laura Guest Relations Manager

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Is there any beach here?

Dear 01ritz, Thank you for your message and interest in our resort. There are small beach areas - the main with some lounge chairs being near the jet ski dock and another smaller, more secluded spot by the SHOR veranda which has a hammock and chair but is not really used for laying out. We also have a sunbathing deck with several lounge chairs near SHOR and the SHOR dock which is a deck in the water with two additional lounge chairs. Overall, like most Old Town spots, these are not large stretches of beach though so many of our guests use the public beach which is next door and our guests have an access point to get to it within steps of the jet ski dock. I hope this helps but please feel free to reach out to us on social if you have any further questions. Thank you, Laura Guest Relations Manager

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