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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,847 Reviews from our TripAdvisor Community

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Showing 6,205: English reviews
Dubai, United Arab Emirates
Reviewed 19 September 2014

This was a great venue for a a group of friends getting together to celebrate a 50th Birthday. Food options were great at the poolside venue and breakfast was a great buffet. The International Staff from all over the world really were great and maintained the service levels all weekend. Restaurant cooked some lobster and fish we had caught and...

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Thank Con J
Kissimmee
Reviewed 19 September 2014

Went here in 2012 and paid $450/night for a room that was worse than a room I paid $125/night. Staff is good and I love the fact they have staff from different countries! The room was a 1 bedroom beach view and it was disgusting. Ants, cable didn't work, trash outside the balcony. I mean I was in astonishment as...

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1Thank Matthew D
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

I would like to take this opportunity to thank you for your feedback regarding your recent visit to Casa Marina, A Waldorf Astoria Resort. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. Please accept my sincerest apologies for the problems you encountered while staying with us. We do work hard to...

Port Saint Lucie, Florida
Reviewed 17 September 2014

This hotel is the best in key west. We loved our stay. The fire pits around the pool and bar at night plus the beach area make your key west stay awesome. It is close to everything! We walked to the southernmost point and all around downtown. You can also rent scooters outside the hotel for ease of sight seeing

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Thank Amypt93
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards,

New Smyrna Beach, United States
Reviewed 16 September 2014

Even though they were under renovations, they were done in such a way the beauty and quality of the resort were not compromised. Great that there are two pools, one for family, one for adults. The breakfast buffet is amazing!

Review collected in partnership with Waldorf Astoria
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Thank Jon H
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards,

Philadelphia, Pennsylvania
Reviewed 16 September 2014

I have been to Key West a handful of times, and of all of the hotels I have stayed at, this is my least favorite. I stayed here this year over the 4th of July. The hotel hosts a fundraiser on the 4th of July, which I can appreciate, however, no advanced notice was given regarding this event. We weren't...

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2Thank gregyaeg186
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for your candid feedback regarding your stay with us. The comfort of our guests is our first priority, and I appreciate your sharing your concerns regarding the 4th of July event that we held on our property and the condition of your room. We thank you for caring enough to share your experiences. Sincerely,

St. Petersburg, Florida, USA
Reviewed 16 September 2014

Awesome time at the Casa Marina! Missed our flight out of EYW and ended up staying another night, booked at the Casa Marina - Wow! Everything is beautiful here (staff, resort, amenities, etc.) this place guarantees a relaxing stay! A huge step up from the Westin downtown. Loved the adults only pool -- it's huge! Wouldn't stay anywhere in Key...

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1Thank KNegrini
Austin, Texas
Reviewed 16 September 2014

OUTSTANDING STAY at Casa Marina from a week prior to arrival with the VIP manager contacting us personally to ask if they could arrange anything (and they did, flawlessly) to front desk, bellman, housekeeping, and bar/pool staff. We were treated like royalty, our room was beautiful with high ceilings and beautiful tall windows overlooking the pool and ocean. The suite...

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2Thank David S
Bilal M, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to share your feedback about your recent stay. We are thrilled to hear that we made your vacation enjoyable. Our goal is to provide our guests with great service along with a relaxing and beautiful atmosphere. We appreciate your loyalty and we hope to see you again with us. Best regards,

miami, United States
Reviewed 15 September 2014

we spent the weekend here , it's our third time coming and we will keep on coming as much as possible, excellent hotel, excellent staff, the facilities are immaculate and beautiful, lots of activity during the day, and lots of pampering in the aduklt pool, a true relaxing experience I recommend to anyone that truly wants toi relax and rest...

Review collected in partnership with Waldorf Astoria
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Thank Giovanni C
Sheffield, United Kingdom
Reviewed 14 September 2014

Everything is perfect, staff , food , cleanliness Round the pool and beach ...At 12 o clock you get to try free cocktail of the day , they fetch ice cold flannels round to cool you down The rooms are cleaned everyday

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1Thank lynn b
Reviewed 14 September 2014

My wife and I attended a wedding at the Casa Marina. The hotel and pools are beautiful and well staffed with very accommodating staff. Upon our arrival we were greeted at the front desk by a gentleman named Patrick. Patrick was extremely polite and assisted my wife and I with any questions we had. Great hotel with great staff.

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Thank Jmoe33

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,586 - RM3,047 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#14 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The roosters wake you up every morning at 5:45 am trust me lol”
 of 5 bubbles like2travel2017, 18 Mar 2017 | Read review
“Dont choose this resort for the room, only the view.”
 of 5 bubbles 5Travel5star, 13 Mar 2017 | Read review
“talk to the staff about what type of room you are wanting our first room my closet at home was bigger”
 of 5 bubbles stevesX9486XX, 12 Mar 2017 | Read review
“Ocean front and don't stay in the old portion of hotel the sits towards parking lot unless you enjoy the smell of mold.”
  • Starting to set up beach AM
 of 5 bubbles Travelguy1065, 12 Mar 2017 | Read review
“Ask if your room was renovated recently.”
 of 5 bubbles MaryLouise53, 11 Mar 2017 | Read review
5 of 5