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Casa Marina, A Waldorf Astoria Resort

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6,541 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Marina, A Waldorf Astoria Resort
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Showing 5,928: English reviews
north carolina
Reviewed 19 April 2014

Booked a trip to Casa Marina Key West called hotel to up grade the room we booked. Because we used Expedia they would not talk to me about the room treated me like dirt. So much as told me we would be a bad room because we used a 3rd party to book room. Called Expedia to check that was...

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3Thank harrellrw
Orlando, Florida
Reviewed 18 April 2014

Back to our favorite resort this year for our extended family vacation. The rooms are clean, the food is very good but really brings us back year after year is the 4 star treatment we get from the staff at the pool and the fun they provide. From restaurants to tourist stops, Mark makes sure our needs are met by...

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Thank Eleanor B
key weat
Reviewed 18 April 2014

This is our eleventh year at the Casa and there have been many changes. Some good, some not so good. Try as they might, management has not yet figured out how to be a great property. Even with an unmatched location and an historic building they can't seem to handle the basics. Room service continues to be their Achilles heel....

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2Thank flaloverfrva
Gainesville, Georgia
Reviewed 17 April 2014

My family of four shared spring break in April of 2014 at Casa Marina. The room and property was very nice and clean. The staff was attentive and polite, especially Daniel and the other pool and beach staff. We will be back again.

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Thank Jonathan P
Reviewed 17 April 2014 via mobile

Had a wonderful time when I stayed at Casa Marina. It was July 4th week end and the place was very busy. Close to the beach. A little far to walk downtown but there are transportation available if needed. Clean room with ocean view. Great service.

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Thank GlobalTraveller67
Washington DC, District of Columbia
Reviewed 16 April 2014

I went with two girlfriends in early March. We were all really let down by the stay at Casa Marina. The main building with check-in and the nicest guest rooms is very beautiful. However, what you do not see in the photos on their website is that a large portion of the rooms are in a newer western wing and...

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4Thank AmanDaAman
Steve T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear AmanDaAman, I want to personally thank you for sharing your feedback about your stay with us. Providing our guests with luxurious and sophisticated guest rooms is a priority for us, and your detailed comments about our amenities will help us reevaluate our offerings and better reflect the inspirational environments for which we strive. We hope you will visit us...

Haverhill, Massachusetts
Reviewed 15 April 2014

This makes a lovely vacation for adults. The location is amazing, the staff was very helpful and the pools are relaxing. The room was clean. The hotel could use a bit of renovation. The carpets need to be replaced in the hallways and workout room.

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Thank annesav
Gainesville, Georgia
Reviewed 15 April 2014

Stayed here the first week of April with my husband. Beautiful hotel, beautiful sunsets, & great food! We tried key lime pie at several of the local restaurants and I have to say that the hotel had the best of any! Well worth the calories. The spiny lobster tail was excellent as well. Having dinner out on the beach, watching...

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Thank Pattie S
Steve T, Manager at Casa Marina, A Waldorf Astoria Resort, responded to this review

Dear Pattie S, Thank you so much for your wonderful review. We are so glad you had a fabulous vacation. Please come and see us soon to enjoy the best of Key West. Sincerely, Steven Tresh

Palm Beach Gardens, Florida
Reviewed 15 April 2014

My wife and 2 daughters stayed here over the weekend and enjoyed the resort very much. The service is top notch, especially the late night staff. my daughter was up a bit late with a cough and I called down to the front desk and the gentlemen there was more than accommodating, he went out of his way to make...

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1Thank ChrisRay17
Stoke-on-Trent, United Kingdom
Reviewed 15 April 2014

This is without doubt the best hotel location in Key West......own beach, amazing views, fantastic staff, not crowded, great pool bar & restaurant, very convenient for the old town but not too close to the action. The big downer for the price is the quality of the room. This could so easily be rectified with a bit of maintenance, &...

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3Thank Les W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,648 - RM3,050 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#12 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get a room with a view/partial ocean view and a balcony, lanai patio, or grand terrace.”
 of 5 bubbles kevindyan, 3 Dec 2016 | Read review
“Not sure I can give a tip since we were told that all the rooms are the same. If so then they need to do some work.”
 of 5 bubbles sheilaf879, 1 Dec 2016 | Read review
“We were toward the end near the water sports...had a great view from third floor balcony.”
 of 5 bubbles chapter1012, 28 Nov 2016 | Read review
“There are better choices if you want to be off Duval, but this is nice.”
 of 5 bubbles femmenoiredumonde, 23 Nov 2016 | Read review
“Flagler building is nice but old and ask for ocean side”
 of 5 bubbles billt801, 21 Nov 2016 | Read review
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