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Casa Marina Key West, A Waldorf Astoria Resort

7,511 reviews
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Traveller (3115)
Room & Suite (744)
Pool & Beach (616)
Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(109 reviews)
“beach staff”(149 reviews)
“frozen towels”(129 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,511)Write a Review
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Traveller rating
3,370
1,600
949
515
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3,370
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949
515
375
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All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourself parkingocean viewpool serviceduval streetpalm treeshotel is beautifullouie's backyardmain buildingsunset cruisesister propertygrounds are beautiful
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2,581 - 2,585 of 6,809 reviews
Reviewed 25 March 2015

We were greeted pleasantly by the Valet and the front was a crisp white with a spectacular view. Since we got there a bit late checking in, the view of our room was not ocean view but rather the ground floor parking lot. However, the...More

Thank hawt_cbc
Reviewed 25 March 2015

The hotel was gorgeous and the front desk staff couldn't have been more friendly. I would stay here again in a heart beat. The room was booked for a king size bed and they accidentally put us in two double beds the first night, so...More

Review collected in partnership with Amoma.com
Thank Nancy L
Reviewed 25 March 2015

We stayed at the Casa Marina for 4 nights as a winter getaway. Weather was beautiful. At the beach, personnel brought samples of the drink for the day, cold cuccumbers for the eyes, popsicles and frozen Eucalyptus infused washcloths. All special, unexpected treats. Rooms were...More

Thank Dorothy G
Response from Steven T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 26 March 2015

Dear Dorothy G, Thank you for your wonderful review. It sounds like you had a blast and took advantage of some of the best things about Key West and our resort. We look forward to your return! Sincerely, Steven Tresh

Reviewed 24 March 2015 via mobile

At first impression we were not impressed with our room. A typical Hampton Inn type room -very simple- for $500 per night with a parking lot view. That's where our disappointment ended. Everything else about this hotel was quite perfect. The service by the beach...More

Thank positivepatty
Reviewed 24 March 2015

The exterior of the hotel is breath-taking and the staff was quite polite and friendly. The room, however, was a complete disappointment. We stayed in room 254. The mattress felt like it was an antique. I highly encourage a high ranking staff member to spend...More

10  Thank Michael M
Response from Steven T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 26 March 2015

Dear Michael M, Thank you for your feedback. We strive to consistently provide our guests extraordinary experiences in every facet of their stay, and we have reported your concerns regarding the comfort of your bed to our maintenance teams to ensure that this issue is...More

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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$363 - US$733 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$363 - US$733 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3115)
Room & Suite (744)
Pool & Beach (616)
Dining (113)
Amenities (26)
Business Centre & Event Rooms (11)
Family and Play Areas (5)
Questions & Answers
Ask a question
Sarabjesser60610
11 February 2018|
AnswerShow all 2 answers
Response from davidhI5493AD | Reviewed this property |
Sorry, I don’t know
0
Votes
Sunnyirishman
20 November 2017|
Answer
Response from Vanessa C | Reviewed this property |
They have fridges, no microwaves but you can get on put in on request!
0
Votes
Melinda G
14 November 2017|
Answer
Response from Bruce M | Reviewed this property |
.9am 6 days/week at The Reach, which is a couple hundred yards down the beach, according to the hotel website: "YOGA ON THE REACH PIER* Move to your breath, stretch mindfully, and relax deeply. This hatha yoga class... More
0
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12345629
Room Tips
"Pools are beach are amazing!"
Read review
"Do not stay in 203 or 204 or anywhere near there"
Read review
"Go elsewhere."
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"get a renovated room for sure"
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