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Casa Marina, A Waldorf Astoria Resort

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Casa Marina, A Waldorf Astoria Resort
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6,636 Reviews from our TripAdvisor Community

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Showing 6,014: English reviews
Bloomington, United States
Reviewed 16 May 2014

The Rooms were clean and well maintained. The atmosphere of the outdoor facilities was excellent, from the pools to the ocean, very well done. Excellent waitstaff. I would stay here again when in Key West.

Review collected in partnership with Waldorf Astoria
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Thank John L
Miami, United States
Reviewed 16 May 2014

The grounds are spectacular and the staff always go the extra mile to make the stay special. From the welcome at reception when checking in to the pool staff, everyone is a pleasure to talk to and extremely helpful. the pool area is beautiful and the private beach is complete with water toys and hammocks strung between the palm trees.

Review collected in partnership with Waldorf Astoria
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Thank Gunilla M N
Hicksville, United States
Reviewed 16 May 2014

The hotel is nice but overpriced. Beyond the high room rate, there is a daily $25 facilities fee and I have no idea what you get for the $25. Guests are charged for the 5 minute hotel shuttle to and from airport on top of that fee. Concierge is incompetent. Room curtains torn, staff failed to restock items in room.

Review collected in partnership with Waldorf Astoria
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3Thank Michael D
Huddersfield, United Kingdom
Reviewed 16 May 2014

From walking through the door on the Monday to walking out of it on the Wednesday the whole experience was brilliant. The attention to detail, cucumber for your eyes, cold water sprays while on the private beach , frozen eucalyptus towels, the list is endless, was amazing. The staff were attentive to say the least. We had a sea view...

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1Thank David R
Reviewed 16 May 2014

This is not NY, Chicago, or Macao so slow down and enjoy. Hotel staff is friendly and accomodating. Get an ocean view room even though you don't spend a lot of time there. Explore the local restaurants beyond Duval for great food.

Review collected in partnership with Waldorf Astoria
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Thank donalda618
Boca Raton, Florida
Reviewed 16 May 2014

What else to expect from a Waldorf Astoria hotel, but outstanding facilities and first rate service. I intend to go back in the near future and take advantage of all the amenities that Casa Marina has to offer.

Review collected in partnership with Waldorf Astoria
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Thank Mohsen T
Philadelphia, Pennsylvania
Reviewed 16 May 2014

I spent 8 nites at this facility I took 12 people which was my entire immediate family.Overall a very good experience especially for the children who had many activities to keep them happy and busy.The one negative was the condition of the rooms which were old and need a major uograde

Review collected in partnership with Waldorf Astoria
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Thank larry k
Northampton, United States
Reviewed 16 May 2014

My girlfriend and I stayed for a week at this hotel. Check in was a breeze...7 minutes from airport, arrived, in the room promptly. Bell staff were friendly and fun. Pools (there are two) were great....right next to a small private beach with piers, near southern most point. Pool staff - great! While the hotel is not near Duval Street,...

Review collected in partnership with Waldorf Astoria
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Thank David A G
Boston
Reviewed 16 May 2014

My wife and I did a getaway long weekend here with friends in April. We paid full freight for the ocean front with balcony and it was well worth it - some of the reviews complain about the rooms and I can understand being unhappy with the price / room if you got a room on the backside of the...

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Thank RuralMA
Dallas, Texas
Reviewed 14 May 2014

This is by far the best place to stay in Key West!! The service was outstanding and everyone from the front desk, conceirge, wait staff was so nice and accomodating. Thank you Morgan for making our beach experience outstanding!!

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1Thank Michelle D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 

Additional Information about Casa Marina, A Waldorf Astoria Resort

Address: 1500 Reynolds St, Key West, FL 33040-4768
Region: United States > Florida > Florida Keys > Key West
Price Range: RM1,750 - RM3,175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Reservation Options:
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Spa Hotel in Key West
#12 Luxury Hotel in Key West
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Questions & Answers

Here's what travellers have asked, with answers from Casa Marina, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Casa Marina, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles LaurenWGski, 8 Jan 2017 | Read review
“Try Another Hotel”
 of 5 bubbles Onelimoman, 6 Jan 2017 | Read review
“If you must, ask for a room in the newer wing of the property.”
 of 5 bubbles esterrick, 5 Jan 2017 | Read review
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