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Casa Marina Key West, A Waldorf Astoria Resort

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Traveller (3187)
Room & Suite (783)
Pool & Beach (636)
Overview
  • Excellent50%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible5%
Travellers talk about
“sun sun”(111 reviews)
“beach staff”(150 reviews)
“frozen towels”(131 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Casa Marina Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,614)
There are newer reviews for Casa Marina Key West, A Waldorf Astoria Resort
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6,907 results
Traveller rating
3,402
1,620
967
524
394
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3,402
1,620
967
524
394
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All reviewssun sunbeach stafffrozen towelsadult poolprivate beachthe jet ski tourhistoric hotelself parkingpool serviceduval streetocean viewpalm treeslouie's backyardmain buildingsunset cruisesister propertygreat resort
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2,601 - 2,605 of 6,907 reviews
Reviewed 16 April 2015

Been a Hilton member for many years and decided to use some points to take my family to the Waldorf for vacation. When we checked out we forgot a memory foam pillow. As we realized it at 2am in the morning I opted to wait...More

4  Thank Lisa D
Reviewed 16 April 2015 via mobile

Stayed here 30 days ago w/my husband & had the most fabulous stay. Liz, Marta & Constantine absolutely understand the value of exceptional customer service. Arrived 2 days ago for 2nd stay, thanks Liz, most fabulous room w/stellar views. Relaxing & enjoying the cabana by...More

Thank sueflynn
Reviewed 16 April 2015 via mobile

My husband and I just spent the last three days in Key West and have only rave reviews on our entire experience! What a relaxed and fun place to be!! Casa Marina was spectacular! We had a king bed ocean front balcony suite and loved...More

1  Thank mnmsmith
Reviewed 16 April 2015

My family and I (4 of us) stayed there from Sunday April 5th through Thursday April 9th. While I agree with other reviewers that the facility is a little dated, the staff more than made up for it. The rooms were clean and in great...More

Thank Jeff P
Reviewed 15 April 2015

Booked a trip for my husband and I for both his 40th birthday and our anniversary in September. I booked it through the hotel directly and did not use a travel service. I wanted to be sure I had the best room possible. Our trip...More

1  Thank mmaglo
Response from Cole T, Manager at Casa Marina Key West, A Waldorf Astoria ResortResponded 22 April 2015

Dear mmaglo, I appreciate you taking the time to review your recent experience at our hotel. I'm very sorry for the disappointing service that you received; I will make sure to address these issues with our staff. Exceptional guest service is the foundation of our...More

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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Spa
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$323 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$323 - US$633 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Key West
#9 On the Beach Hotel in Key West
#16 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (3187)
Room & Suite (783)
Pool & Beach (636)
Dining (124)
Amenities (26)
Business Centre & Event Rooms (9)
Family and Play Areas (5)
Questions & Answers
Ask a question
Courtney E
14 April 2018|
Answer
Response from Connecticut-MD | Reviewed this property |
I don’t see why not. Don’t know if there’s a place to store it other than the room
0
Votes
Sarabjesser60610
11 February 2018|
AnswerShow all 3 answers
Response from Susan H | Reviewed this property |
I have no idea. Best to call and see.
0
Votes
Sunnyirishman
20 November 2017|
Answer
Response from Vanessa C | Reviewed this property |
They have fridges, no microwaves but you can get on put in on request!
0
Votes
Room Tips
"Rooms in the old part of the hotel with a beach front room are the best"
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"Ocean front suites seem to be the better option"
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"Go for ocean view or ocean front"
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"For the view , a balcony room facing the water."
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