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The Reach Key West, A Waldorf Astoria Resort

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Traveller (1522)
Room & Suite (538)
Pool & Beach (310)
Ratings and reviews
  • Excellent39%
  • Very good27%
  • Average16%
  • Poor11%
  • Terrible7%
Travellers talk about
“casa marina”(431 reviews)
“natural beach”(45 reviews)
“private beach”(219 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
4 Star Hotel
Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and...
Offers from The Reach Key West, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
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Location and contact
1435 Simonton Street, Key West, FL 33040-3116
Hotel website
Hotel website
3.6 km to Key West Intl Airport
29 restaurants are within a 0.5 km radius
1.1 km from Duval Street
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,026)
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3,607 results
Traveller rating
1,402
953
577
398
277
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1,402
953
577
398
277
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All reviewscasa marinanatural beachprivate beachsister resortduval streetocean viewbeach stafflouie's backyardsouthernmost pointjet skipalm treeslaid backfew blocksconciergepopsiclespierdoorman
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1 - 5 of 3,607 reviews
Reviewed today

ere is my no-nonsense review of The Reach...from the start of our stay till we left 4 days later. Because my husband travels a lot for work, we are used to being upgraded to nicer suites, etc. When we checked in, the very nice desk...More

Thank tiffanyalm
Hotel's Favourite
Reviewed 2 June 2018 via mobile

A friend and I stayed at The Reach at the end of May.......this was our second visit as we loved it so much first time round. I am going to concentrate on the wonderful staff! At the end of my stay I came down with...More

3  Thank topbird2017
Response from PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria ResortResponded 5 June 2018

Dear topbird2017, Thank you for sharing such kind words with us. It was a pleasure welcoming you and your friend back to paradise. While we are sorry to hear that you were not feeling your best throughout your stay, it is comforting to hear that...More

Reviewed yesterday via mobile

The Reach Resort was above our expectations. Friendliest staff. Great food at their restaurant. The room was comfortable great view of the courtyard garden, pool and beach area. Location is amazing, you can walk to most of the tourist attraction areas. We will definitely stay...More

1  Thank 986paolaw
Response from PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria ResortResponded today

Dear 986paolaw, Thank you for joining us at the The Reach in Key West. We are thrilled to hear you were pleased with your vacation at our beautiful beach paradise, and that you were satisfied with the level of attention you received from our friendly...More

Reviewed 2 days ago via mobile

This resort is in an amazing location. Short walk to all restaurants and shopping. 30 minute walk to Mallory Square. The staff are amazing. In particular they should give EJ a promotion. He was truly concerned that we enjoyed our stay and got the best...More

Thank Kathy A
Response from PropertyAssociate, Manager at The Reach Key West, A Waldorf Astoria ResortResponded 2 days ago

Dear Kathy A, Thank you for your review and rating. We are thrilled to hear that you enjoyed our convenient location, our helpful staff, and your time by the beach. But we are disappointed to know that you were less than impressed with the state...More

Reviewed 6 days ago

...to be considered a Waldorf Astoria. I would like to start off by saying, that I don't believe I have ever given a hotel a two star rating, and the ONLY reason I am rating this hotel a 2 star is because somehow this hotel...More

Thank E33
Response from PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria ResortResponded today

Dear E33, Thank you for taking the time to share your important feedback with us after visiting our resort in Key West. While we are glad to hear you were pleased with our EJ and the rest of our courteous staff at The Reach, we...More

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$303 - US$622 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in Key West
#12 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$303 - US$622 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 On the Beach Hotel in Key West
#12 Spa Hotel in Key West
#15 Top resorts Hotel in Key West
#18 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1522)
Room & Suite (538)
Pool & Beach (310)
Dining (32)
Amenities (15)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
Ask a question
vnbond
23 June 2018|
AnswerShow all 4 answers
Response from jlsvr | Reviewed this property |
Yes! The concierge will set you up!
1
Vote
kahuna1959
4 June 2018|
AnswerShow all 2 answers
Response from ProfessorRathgar | Reviewed this property |
For driving in the streets? I'm sure your hotel concierge can advise
0
Votes
MarchVacation2011
14 April 2018|
Answer
Response from midwestnewy0rker | Reviewed this property |
No. It does not. We used Uber
1
Vote
Room Tips
"Ask for a ocean view room! Its worth waking up to!"
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"High Floor"
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"Don’t rely on the website pictures for view. Ask hotel when you book."
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"5th Floor has been renovated"
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